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Can you download from the Store?
stickykisses
Posts: 2,039 Member
For me the problem started yesterday. I was already logged in, my user name was visible. But every time I clicked the "download" button (yes I owned it) a window would pop up wanting me to log in. I would, using copy and paste as I normally do, so there was no error with typing the wrong key.
But each time, the little window would just pop open again, asking me to log in. I even tried a different browser and no luck. Even checked my email to ensure no suspicious activity. Can anybody else download or is it just me?
But each time, the little window would just pop open again, asking me to log in. I even tried a different browser and no luck. Even checked my email to ensure no suspicious activity. Can anybody else download or is it just me?
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Had a half hour before I needed to leave for an appointment, so thought I'd try again. Still didn't work. Was told "you don't own Riverview". lol After that, I googled "EA sims3 bug report" cos figured it was time to contact customer support. And also reminded my computer that it could be sold for scrap.
To be frank, try to make a backup of your favorite store items. I have two or three backups around, but I often download things again, specially because I prefer to cherry-pick the items I'll use.
I know the store files downloaded in Origin will not work with the launcher with a full disk install to 1.67. It wouldn't surprise me if there is the same issue with the EA App.
That sucks, I didn't know that. Mine have always worked. :-(
Right now, the store has a bunch of images not showing here.
ETA: I was able to download everything, but I had to switch from Chrome to Edge.
Glad you were able to get copies of all your store items installed.
Another thing: some time ago, I had an issue viewing parts of this site (where I kept getting the error page).It turned out that I needed to restart my router. I don't mean pressing the reset button. I mean turning it off, unplugging it and letting it sit there for awhile (in my case, overnight) before plugging it back in. I don't remember what issue it fixed, but I remember being able to view the site afterwards.
only thing I didn't try @jaletu2005 , thank you!!
After about a week, I was able to download as normal. But a few days ago, the inability to download started again. But it only lasted for one night. Who knows.
I've just been gradually adding in all the Store stuff, almost done. And figured I'd make a backup after that.
@bklienhart At some point after the series ended, one of the devs went back and tidied up. Moved things around, included items in the base game which had never been there before. Changed a few other things. So that might be why your Store content that you had downloaded years ago failed to install.