Can't access ONLINE mode

lettuceout · June 2015

I know I'm not the only one having this issue. Has anyone found a way to correct this?? Searching was a little hit and miss for me. Nothing I've done has worked so far.

FIX THIS PLEASE!!! D:

mellysue · June 2015

Same here. I have reset my computer, I have reset origin, I have reset my internet and nothing. So I know it isn't because I am not actually connected to the internet.

rosemow · June 2015

Hello.
Check that your antivurus or firewall are not causing issues with you being able to connect to online mode.
Also clear the origin files
http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/
If you continue to have problems, uninstall and reinstall origin .

Wrgvkg · June 2015

I have the same problem and I don't think its origin, I think its the sims because I am online when I am in origin. Now I don't have any other games I play on there but its when I go onto the sims that it says I have no internet connection. I am not sure how this whole thing works but I know its not my antivirus and I have tried the origin ones aswell. Still not working for some reason..

Nicarra60 · June 2015

I had this problem as well. Origin said I was online but the game refused to connect.

Also Dragon Age: Inquisition had an issue.

I restarted the computer, restarted Origin and all was fine.

rosemow · June 2015

Wrgvkg wrote: »

I have the same problem and I don't think its origin, I think its the sims because I am online when I am in origin. Now I don't have any other games I play on there but its when I go onto the sims that it says I have no internet connection. I am not sure how this whole thing works but I know its not my antivirus and I have tried the origin ones aswell. Still not working for some reason..

Hello.
Try shutting down your computer, then rebooting your computer and see if that may help?

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Can't access ONLINE mode

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