Since some players are now being forced to use the EA App, with no option to go back to Origin, I wanted to note that any store content installed while playing through Origin will NOT work while playing through the EA App. The content shows up as boxes rather than thumbnails in the launcher and then won't load in-game.
The only workaround I know of is to download fresh copies of the items and reinstall them. I tried reusing a fresh Origin-downloaded copy of Midnight Hollow, and it also showed as a box; when trying to install it, I received the "make sure your game is updated" error.
It's also a good idea to install the store stuff into a clean folder, or at least to clear out the .ebc files in DCCache first. Otherwise, the old files will take up space and possibly cause more problems. The launcher and the game could still be trying to read them even if their content doesn't load.
Custom content appears to be unaffected.
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Sub blogs: #01 Sunset Valley. #02: Lake Onebega #03: Sprottenham #04: Bewickton
Did it work?
Sub blogs: #01 Sunset Valley. #02: Lake Onebega #03: Sprottenham #04: Bewickton
> Since some players are now being forced to use the EA App, with no option to go back to Origin, I wanted to note that any store content installed while playing through Origin will NOT work while playing through the EA App. The content shows up as boxes rather than thumbnails in the launcher and then won't load in-game.
>
> The only workaround I know of is to download fresh copies of the items and reinstall them. I tried reusing a fresh Origin-downloaded copy of Midnight Hollow, and it also showed as a box; when trying to install it, I received the "make sure your game is updated" error.
>
> It's also a good idea to install the store stuff into a clean folder, or at least to clear out the .ebc files in DCCache first. Otherwise, the old files will take up space and possibly cause more problems. The launcher and the game could still be trying to read them even if their content doesn't load.
>
> Custom content appears to be unaffected.
Do you mind elaborating on "download fresh copies of the items and reinstall them"? Fresh copies from the TS3 website whilst using the EA App?
Tried downloading it every way imaginable, through the Sims launcher and the downloads dashboard, and it doesn't matter. It's not showing up in my game. And from what I've read, this has been a problem since Nov. of last year. So what, have they just decided that the EA app doesn't work right for TS3, stinks to be us? I'm putting so much time for a work around that actually works for me, and I'm having no luck. I'm ready to make the jump to Steam because EA is too frustrating to deal with. But dang I'm going to miss that store content. And I hate that I've spent all this money and can't use the items and EA doesn't care.
I will try deleting the .ebc files, though right now I forget all the files another fix had me delete before redownloading store content.
I'm currently still on Origin after switching back from the EA app because of this issue with store content being removed. I don't want forcing back to it if it doesn't work properly.
@Sharonia, @EA_Cade has a comment in another thread about the EA app that I will post the quote here as well as the link to the other thread for you to read and hopefully follow as well...
https://forums.thesims.com/en_US/discussion/1005204/ea-app-required-now#latest
http://store.thesims3.com/myWishlist.html?persona=lisasc360
My stories on this site:
https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1
Thank you. It's good to know they are aware of the issue. I hope it can be fixed.
@sleepydroop Yes, I meant download your store content anew while you're running Sims 3 through the EA App. You can download them from the website or from the in-game Downloads Dashboard, which you can open from the Main Menu.
You're welcome @Sharonia...😀
http://store.thesims3.com/myWishlist.html?persona=lisasc360
My stories on this site:
https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1
- My-Page: Memory-Stories be sure to go chronological, by clicking on "Date" instead of Memory or Action
- Stories and Such – Sims 3 Stories by DivinylsFan (bobbiedivsworks.com) includes a couple of Sims 2 entries and some of my music.
I remember you from university, I still have your story.HillyPlays
P.A.C.E- Positive Attitude Changes Everything
https://youtu.be/X2eiCUQDNvQ
Thank you!! I hope they put it on sale on steam for all the packs as really cheap again soon. It's the least they could do after everything they've done to our games by forcing us to move to EA App before it was ready to handle their own DLC...
This is such a help! I’ll be trying this later. I was forced to get EA App and my store content launched fine but I don’t trust it to stay that way!