It looks like EA may be investigating the issue of Sims resetting as they put out a call for video, lastexception.txt files, and save games regarding this issue. If you're willing to share, please send them to EA_Zoe.
http://answers.ea.com/t5/The-Sims-4-Bug-Reports/COLLECTION-THREAD-Sims-Resetting/td-p/5029270
I know this is an issue that many have experienced; this may be the opportunity to get it fixed.
Comments
Thankyou for posting the information about the request for simmers to send their save files /last exception text/YouTube videos of their resting issues.
It will be good for simmers to send this information to EA.
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