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Store Content won't install

Store content won't install.
A few items installed like like lots and exchange items but nothing else.

Comments

  • dx1965dx1965 Posts: 335 Member
    edited January 2016
    I will add I attempted twice the steps mentioned in EA's help articled and it didn't fix issue.
    I originally found the one that only mentioned the dccache and clicking the turn off custom content then closing launcher then reopening then click the custom content button in the install downloads, closing out then copy and pasting dccache putting in desktop, then redownloading content, checking to see if dccache made anything then copy and pasting rewriting what was in the dccache folder from the desktop copy.
    This didn't work.
    I will attempt a third attempt with below and report back if it actually fixes issue:

    http://answers.ea.com/t5/The-Sims-3/FAQ-The-Sims-3-Store/m-p/333394#U333394



    Close your game and launcher
    Go to documents\electronicarts\thesims3 and move the folder DCCache to your desktop (this is ALL your custom content, so if you have 3rd party content as well, you might wanna just move the *.ebc files as well as the missingdeps.idx)
    If you have any worlds installed go to the installedWorlds folder and delete all Store worlds from there.
    Go to the DCBackup folder and delete everything in there. You don't really need the stuff in here except for the ccmerged file but since you're reinstalling everything, it will be recreated.
    Open the launcher and start reinstalling all store stuff in groups. Don't install all in one go. Start with the worlds, then lots, then sets and single items last.
    When you're done, backup the DCCache folder. If the same starts happening again, go back to that backup so you don't need to start over. Make a backup from time to time, especially after you've installed worlds and lots.
  • dx1965dx1965 Posts: 335 Member
    Well I sort did what it mentioned with dccache except I removed everything in it and I only uninstalled content that wasn't showing up and working.
    I have only installed few items like the Bohemian garden, fruits and nuts show up but not the lot. With Mill Set I got the tea table back but not sure if it included the lot that originally was with it or not.
  • dx1965dx1965 Posts: 335 Member
    Well I can download and play with items except when item vanishes for whatever reason from the download launcher window, item is gone be it world or object.
  • Scarlett2kScarlett2k Posts: 181 Member
    dx1965 wrote: »
    Well I can download and play with items except when item vanishes for whatever reason from the download launcher window, item is gone be it world or object.
    I am assuming this is content purchased at the Exchange store? Find your purchase history and download it to the launcher again. I just re-installed my game over the weekend and downloaded everything I had purchased from the beginning of time. Download in small batches and your computer won't get overloaded.
  • dx1965dx1965 Posts: 335 Member
    edited February 2016
    Scarlett2k wrote: »
    dx1965 wrote: »
    Well I can download and play with items except when item vanishes for whatever reason from the download launcher window, item is gone be it world or object.
    I am assuming this is content purchased at the Exchange store? Find your purchase history and download it to the launcher again. I just re-installed my game over the weekend and downloaded everything I had purchased from the beginning of time. Download in small batches and your computer won't get overloaded.

    Yeah I have done the whole reinstall, even got to point I got so fed up I created folder of just stuff I wanted to re-download.
    For a while there if I tried to insert it in game I got error messages while if I redownloaded it showed or acted like it was installed but didn't.
    Things are bit better now, fingers crossed.
    So far what I have re-downloaded is working and staying but I haven't went back to store purchases redownloaded everything again.
    I am afraid some how it will jinx few items I really want in the game to stop working.
    A few items like the store venues would download but major things like the greenhouse set came with incomplete items that wouldn't appear.
    It really sucked when everything including game worlds and favorite items like the tea table that my loner requires and every other thing I had played with regularly poofed and everything stopped working.
  • KyLarnaKyLarna Posts: 1 New Member
    i purchased more sims points last wk, since i wanted the Brunch at the old mill set. I have REPEATEDLY tried to download it, but i keep coming up with an error msg & told to check the Log, what ever that is! I am very frustrated that i can download & install other things from sdytore, but Brunch REFUSES to download! ur my last hope! Ive looked everywhere i can think of on sites tryin to find solution! HELP me from having a freakout breakdown! thank you in advance!
  • dx1965dx1965 Posts: 335 Member
    I went through it seem like over a month or two where when I try to download anything be the Brunch at old mill set, or fruit and nuts, or all those favorites of mine it would go through the motions downloading but it wouldn't show up. The when I got part of it show up like the Greenhouse none of glass showed up or like Grandpa's grove it showed Americana house but no tractors, no fruit trees.
    I even put it in folder for things I really wanted to download and i would go through EA suggestion or search where ever I could find answers about it in the forum via google every day I played trying to get it to work. First few weeks got weird error messages about the log, like how is that going to help me?
    Eventually though shifted not sure what did it other my obsessive need to play sims 3, have a few of my favorite worlds, my super sleep pod, fruit and nuts and the tea set. I am not sure if Bohemian gardens is even installed I was just grateful that finally worked.
    I spent a whole lot on the content and I haven't redownloaded it. I am still drained from 2 months I had battling with not being able to have the store content.
    So I feel your pain, its one of more frustrating things about this game.
    I remember a version of similar frustrations in sims 1 except EA "blamed" it on custom content and later on in The Sims Online with certain confusing glitches and bad policies that made the game less fun for me to play.
    I am just glad for whatever reason I got some of it working again. I hope you can resolve it too soon.
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