I've been referred to you via EA (David). I'm currently in such a loss! Our Xbox One is official broken (RIP). I have quite a number of Sims 4 purchases (Expansions, Value paks, etc) and I'm really, really hoping you can help me. The Sims has always been one of my favorite games and outlets! Unfortunately, due to our financial situation, a new Xbox is not happening.... That being said, I'm hoping it's possible to transfer my purchases (I know families, houses cannot be transferred) to a PC platform. Please understand my withdrawals and love for the Sims!! I'm really hoping you can help!
-Anxiously waiting, Nicole