Activity

• 
  Conorsim → EA_Cade

  Hi there, what is the process for deleting my forums account? Could you point me in the right direction? Thanks.

  0

  March 20
  • 
    EA_Cade

    Heya,
    
    To delete the account you'll want to reach out to us here http://bit.ly/EA_Contact_Us so we can verify your account ownership first, then we can process your request.

    2:20PM
• 
  Mindofy → EA_Cade

  What is AHQ?

  0

  March 17
  • 
    EA_Cade

    AHQ = Answers HQ.
    
    https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en

    March 17
• 
  Aelianas → EA_Cade

  Hi, Cade! Could I get my username changed? It's my deadname :o I use the alias "Aelianas" now.
  Thank you so much!

  0

  March 17
  • 
    EA_Cade

    Done!

    March 17
• 
  Robyn1XP → EA_Cade

  Hello Cade! I hope your day is going well.
  
  I would really appreciate if I could have my Sims 4 Forum username changed. I have had my account across the various Sims games for over a decade, and well, I've changed a lot since then! I use the name "Robyn1XP" on all my social media now, so I'd love my Sims 4 Forum name to match that. I appreciate your help with this. Happy simming!

  0

  March 14
  • 
    EA_Cade

    Done!

    March 14
  • 
    Robyn1XP

    Thank you so much!!

    March 14
• 
  lemonella → EA_Cade

  Hi Cade! Could you please do me a huge favor and change my username for me? Now that I’m relatively active on these forums, I want to keep my personal info out of my username. I’d love if you could change my name to ‘lemonella’ instead. I appreciate your help with this! As always, happy simming

  0

  March 10
  • 
    EA_Cade

    Done

    March 10
  • 
    lemonella

    Wow, you’re so fast! Thank you!

    March 10
• 
  Nnightwing → EA_Cade

  Hello Cade, I don't mean to bother you but when you get a chance could you change my username ? I hope you're having a good day/night :)

  0

  March 8
  • 
    EA_Cade

    Hiya, what would you like it to be?

    March 8
  • 
    Nnightwing

    i would like it to be Nnightwing or Nnightwing3 if the first one is already taken.

    March 9
  • 
    Nnightwing

    Also i appreciate it when ever you get the time to get this done. im sorry it took me a bit to get back to you Cade.

    March 9
  • 
    EA_Cade

    No worries at all. Your username has been updated now.

    March 9
  • 
    Nnightwing

    Thank you so much :D

    March 9
• 
  Alshika → EA_Cade

  Hi Cade, can I change my username to be Alshika? Thank you so much!

  0

  March 8
  • 
    EA_Cade

    Done

    March 8
  • 
    Alshika

    Thank you!

    March 9
• 
  supern0vaea → EA_Cade

  Heya, can I change my username to 'supern0vaea'? I think when I made this account in 2019 I thought I could just change your username whenever on the settings or somethin 😭

  0

  March 6
  • 
    EA_Cade

    Done!

    March 7
• 
  BUBBLYSPARK → EA_Cade

  Hi there! Not to bother you, but I was wondering if I could change my name to celebrate my rebranding and new legacy challenge save. Could I change it to BUBBLYSPARK, perhaps?

  0

  February 21
  • 
    EA_Cade

    Done

    February 21
• 
  plumsiebob → EA_Cade

  plumsiebob?

  0

  February 9
  • 
    EA_Cade

    Done, this will be your final name change.

    February 9
• 
  FivesBlue → EA_Cade

  Hi, I wanted to change my username to match my username in the Sims 3, but I couldn't seem to find the option to do so. So I was wondering if you might be able to change my username to FivesBlue? Many thanks!

  0

  February 7
  • 
    EA_Cade

    Done

    February 7
• 
  BetaMaxx → EA_Cade

  Hi. How ya doin' ? I would like to change my nickname (yes again hopefully for the last time) to BetaMaxx

  0

  February 6
  • 
    EA_Cade

    Done.

    February 6
  • 
    BetaMaxx

    Thank you Sir .

    February 7
• 
  FizzleFoozle → EA_Cade

  Hi Cade, I made my account before transitioning, could you change my username to FizzleFoozle? Thank you.

  0

  February 2
  • 
    EA_Cade

    Done!

    February 5
• 
  SannaJo_Pink → EA_Cade

  Hi Cade--I apologize for bothering you but I was wondering if you might be able to point me in the right direction--after the username update, I have had some trouble logging into this account on other devices (so far if I use this one browser window I am still logged in). When I try to login it has me log into my EA account with no problem but then the forum is saying I have this username and then says "Your account does not have a password assigned to it yet. Click here to set your password." If I click the link it says "Page not found" so it appears I am in a bit of a loop. I tried resetting my password on EA to see if it would update here too but it did not work. Could you tell me if there's another way to get my account to work from my tablet and phone? Thank you in advance!

  0

  January 31
  • 
    EA_Cade

    Just sent you a password reset for this site, can you let me know if that resolves it?

    January 31
  • 
    SannaJo_Pink

    Hi Cade! Can you tell me where you sent the link? I checked my email and don't see it there?

    January 31
  • 
    EA_Cade

    Should go to the email address registered to the account, have you checked your spam folders?

    January 31
  • 
    SannaJo_Pink

    I got it and it worked like a charm! Thank you so much for your assistance! =)

    February 1
• 
  Gigge → EA_Cade

  I need to contact EA Help about an account issue, but the help page sends me in circles back to EA HQs gaming forums. How do I contact a live person?

  0

  January 29
  • 
    EA_Cade

    We had an outage during the time you posted this, but everything should be working now if you need to contact an advisor.
    
    You can also use @EAHelp on Twitter when you can't get through via help.ea.com.

    January 29
• 
  EA_Cade earned the Fourth Anniversary badge.

  Thanks for sticking with us for 4 years.

  January 29
  • 
    simgirl1010

    Happy Anniversary!

    January 29
  • 
    Simmindipity

    Happy 4 Years!!!

    January 30
• 
  plumsiebob → EA_Cade

  Hi Cade! I apologize for so many name changes, in the midst of rebranding. Could I please change my username to "InkyRiver"? Thank you in advance.

  0

  January 27
  • 
    EA_Cade

    Done.

    January 29
• 
  PleaseMisterPostman → EA_Cade

  Hello Cade, can you change my username to PleaseMisterPostman?

  0

  January 25
  • 
    EA_Cade

    Done.

    January 25
• 
  ladyofthewind → EA_Cade

  Hi there so I am trying to post in the discussions. I have some suggestions for the werewolf extension but I am unable to post. I have 50 points and have been on this forum for 9 years. Could I get some help please? Thanks :)

  0

  January 24
  • 
    lisasc360

    Hello @ladyofthewind... You still need to make more comments to reach 15 comments to become a full member. You only have 1 at the moment, so you need 14 more to reach your goal. The best place to do that at is in The Off Topic section where there is many word and story games taking place...

    January 24
• 
  AFabledFlame → EA_Cade

  Hi Cade, can you change my username to AFabledFlame? It's the one I use on all other sites and platforms. Thanks!

  0

  January 21
  • 
    EA_Cade

    Done

    January 22
• 
  Wolfcrow → EA_Cade

  hi how are, good I hope, i have been trying to buy simpoints but it not letting me , I have got them befor . can you please

  0

  January 20
  • 
    EA_Cade

    You can buy simpoints through the EA app now. There is a post on Answers HQ with steps here:
    
    https://answers.ea.com/t5/Technical-Issues-PC/Can-t-Buy-SimPoints-on-Store-TheSims3-com/td-p/11953657

    January 22