Comments

• lisasc360 Posts: 19,280 Member

  May 2019

  You might need to go clear out Internet Explorer even if you don't use it since EA uses IE resources according to @igazor. So try that to see if it helps any.
  https://kb.wisc.edu/page.php?id=15141
  https://forums.thesims.com/en_us/discussion/898375/is-the-sims-3-site-down-again

  
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  3
• tammyjo329 Posts: 2,747 Member

  May 2019

  Yes that was it! I use firefox and did not even think of needing to open up IE or that it would need to have the cache files cleared (since I do not use it) Thank you so much for this info! I will remember to check this next time.

  2
• lisasc360 Posts: 19,280 Member

  May 2019

  I'm glad that you got it going right and that I could be of help in your time of need...

  
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  https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1
  
  
  

  0