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Please help, new laptop and sims stops working

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I got a new gaming laptop and its so strange, I played all day and had no problems, but now if I try to load my game it starts loading then it says sims stopped working and needs to be closed down. Its all just installed today and I have no mods and no cc. I started the game from origin and from the windows mode where you click on the sims and both crashes like this. Any help would be greatly appreciated :)

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