I patched the game yesterday after having not played for a few months. Only two families are showing up in load and I had 11 total. My lots are gone too. However, the families show up in my library. Some are missing children. I think maybe a save file is corrupt? I have repaired the game in Origin and it didn't work.
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Please also give us the specs of your Mac as well.
Last backup I believe was last year sometime I’m really bad about backing up.
Mid-2010 mbp running Sierra 10.12.6, 2.66 i7 processor, 8 gb RAM. Game seems to run fine, I just don’t understand where the files went?
I tried to provide a link showing the save files, but I think I’m too new to post a URL.
Any idea where the “my library” households are saved? All my households show up in my library... but my houses are gone, and the pre-made ones I modified are back to the original house.
Anything you create in game is saved in the Tray folder -- houses and Sims. They're only saved globally (Community) if you've actively uploaded them.
Fun must be always -- Tomas Hertl (San Jose Sharks hockey player)
It says no recovery saves available. I see a lot of files in the tray folder. Can I do anything with those?
Let me know what happens.
I’m not sure how to do that on Mac. If I drag and drop it just creates a shortcut. My game also boots up through origin if that makes a difference
copy > paste your entire sims 4 file on your desktop
documents > EA > right tap and delete your sims 4 folder
start up sims 4 & wait for loading screen, this creates a new sims 4 folder > close sims four
desktop > sims 4 (the folder) > saves
you should see files such as "slot_000003" etc
copy a couple of the saves > documents > EA > sims 4 > saves > paste
start up your game > if you can see the saves, huzzah! those are good saves
repeat this up until you find the corrupt save, and then delete it. that way, you can have the most up to date save with missing little from where it became corrupted.
or at least, this worked for me. maybe a little long but, it did the job and i only lost 20 minutes (roughly) of play time.
sims 4 gallery // deviant art
Since it was an update, do you have an mods or cc? That is the most likely culprit. I found out that it was most likely the sunburn mod that was outed/broke with one of the patches and hidden in another fold that was causing the problem for me.
If you don't have mods, you can try repairing your game or see if you can get an old save back.
Lets make this a reality!
No mods or cc, tried repairing and recovering
I only see slot_00000001 and slot_00000002 but they have .ver0-4 at the end.. is this normal? I should have 11 families total. I tried copying and pasting them one by one back into the save folder and still only wound up with two families
I’ll try that one by one. However, I did find a backup of my computer from last October. I’ve played a lot since then, but figured I’d give it a shot. I copied that save folder and replaced it with the original and only had one family show up. What gives