Hi guys! After the most recent update (after 12th December 2015) I started up my Sims game to find all save files deleted it also was introducing me to all the stuff packs I had bought. When I started a new game it had reset all tutorials and all extra content were back in Gold. I went to the gallery to get a sim I had made and all of my gallery creations have been deleted too...Any ideas why this happened or how I can get it back would be appreciated! Not had a single problem until now :neutral:
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Check to see if there are still save files in your saves folder and files in your tray folder as well.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I removed it from my main game folder and started the game , made a new save, hoping that a new save folder will get created by my game and i can move my old saves into that new saves folder but turns out that my game didn't make any new save folder...very weird.
Help :(
Hello.
The autosave file may be causing issues.Move your saves folder back to the sims 4 folder.
Go to your saves folder and move the slot_00000001.save file. to your desktop. That is the autosave file and could be causing issues. Then launch the game. Go to the load button ( the one with the floppy disk image) in the main screen in the game, load your game file, play the game and see if it is working okay.
If the issue remains try rolling back your save game to an earlier version.
http://forums.thesims.com/en_US/discussion/783120/how-to-roll-back-your-save/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Now there is a new problem.
My saves , mods and custom content, all are not being read by the game. Nothing is showing up except the content from the packs and base game. I have my scripted mods and CC on in the settings but still it won't show up.
:/
Check to make to make that in options, the " enable custom content and mods" button in ticked. It is found in :
Options | Other | Enable Custom Content and Mods. Then exit the game.
Try repairing the game and see if that may help. To do that, right click on the sims 4 picture in Origin and click repair.
Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. . Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders.
Don't add back the "mods" folder. Put your mods/cc from the desktop mods folder, into the newly generated mods folder.
Then test to see how the game is working.
Did you try rolling back to an earlier save game file version?
Are your cc showing up in build mode and CAS mode, but not in the live mode section of the game?
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
If not, try repairing your game via Origin. If that still doesn't work, you can do a reinstall of the whole game.
Hello @UserMnk1116
I saw that you posted on your wall that you are a Mac user.
It would be best to post about your issue on a thread in the Mac section of the forums. You can post on a thread that has already been started by another simmer.
http://forums.thesims.com/en_US/categories/the-sims-4-on-mac-discussions
Mac simmers there will assist you.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello @moop
Are your save game files still in your Documents -electronic arts-sims 4 -saves folder?
If they are,try rolling them back to an earlier version and see if that helps.These links explain how to do that.
https://help.ea.com/en/article/how-to-restore-a-previous-saved-game-in-the-sims-4/
http://forums.thesims.com/en_US/discussion/783120/how-to-roll-back-your-save/p1
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello
You don’t need to open that file.
Try doing what is in this thread link
https://sims4.crinrict.com/en/2014/09/save-games-disappearing/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello.
It is good that the issue is fixed
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello @Okokmorgan77
Do you still have your save game files in your saves folder?
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
> Okokmorgan77 wrote: »
>
> All of this happened to me! My game wouldn’t load so I had to repair and now everything is gone! I tried everything I don’t know what to do
>
>
>
>
> Hello @Okokmorgan77
> Do you still have your save game files in your saves folder?
yes i do
Try doing the second suggestion in this link article and see if that helps
https://sims4.crinrict.com/en/2014/09/save-games-disappearing/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
> okokmorgan7 wrote: »
>
> > @rosemow said:
> > Okokmorgan77 wrote: »
> >
> > All of this happened to me! My game wouldn’t load so I had to repair and now everything is gone! I tried everything I don’t know what to do
> >
> >
> >
> >
> > Hello @Okokmorgan77
> > Do you still have your save game files in your saves folder?
>
> yes i do
>
>
>
>
> Try doing the second suggestion in this link article and see if that helps
>
it didnt work..
When you press the load button on the main menu screen, are your save game files listed there?
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
It sounds like the game is using a different saves folder.
Do you use One Drive? If you do it could be causing this issue, Try seeing if there is a sims 4 or saves folder in One Drive . The game may be using that saves folder instead. One Drive can cause issues, It would be best to unsync One Drive and Sims 4.
If you don’t use One Drive, try using the search bar on your computer , and search to see if there may be another saves folder on your computer that the game is using instead of the one directly in the sims 4 folder.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You don’t have to be sorry!
This link explains about turning off One Drive
https://support.office.com/en-US/article/Turn-off-or-uninstall-OneDrive-f32a17ce-3336-40fe-9c38-6efb09f944b0
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase