Is Anyone Having Issues With Their Game

mason_phyllis · November 2016

Since the latest patch my game has been very glichy, my sim gets tired and hungry too much, like if I use the phone to travel their having full conversation among a other things, I just wanted to know if anyone is experiencing the same thing

rosemow · November 2016

Hello
There are a few things to do if you are having issues in your game.

Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder

DeKay · November 2016

Nope, I'm not having that. Try doing what rosemow has posted. Also remove any mods if you have them and test the game.

mason_phyllis · November 2016

Thank you, I re-installed the game before getting city living, I will try that, I did a repair, it seems to have helped but went right back to be being glitchy, I'm not the best computer person in regards to other method about changing folders, I'll look and see if I can follow suit, thank you so much

mason_phyllis · November 2016

That's the thing I on have any mods it seems as if after getting he new update. I got all the bad stuff lol

rosemow · November 2016

You're welcome

If you have cc/mods in your game, move your mods folder to the desktop. Then start the game and test to see if the issues are still there. If it has helped with the issue, put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testing after each one to see which is the causes of the problem.
This is link to a thread that contains a list of some of the broken /updated mods since the last patch/release of City Living
http://forums.thesims.com/en_US/discussion/903114/broken-updated-mods-oct-27-16-cl

mason_phyllis · November 2016

I'm sorry I don't have any mods

mason_phyllis · November 2016

I don't now what i did but all my sims are not in my library

rosemow · November 2016

mason_phyllis wrote: »

I don't now what i did but all my sims are not in my library

Hello
The files of your sims are in your tray folder. You need to remove the new tray folder that was generated in the new Documents -electronic arts -sims 4 folder, and copy back the old tray folder that is in the old sims 4 folder that you placed on the desktop.

katannlee · November 2016

The Sims 4 City Living Keeps changing my job back to what is WAS. how do i fix this? I have saved my game. Restarted my game. Changed my job back to Social media but after playing for a few min. it changes it back to a cook.

mason_phyllis · November 2016

@ ROSEMOW, once you reinstalled the game, their in my catalog just not n my.library, I will try and do what you suggested thanks again

rosemow · November 2016

katannlee wrote: »

The Sims 4 City Living Keeps changing my job back to what is WAS. how do i fix this? I have saved my game. Restarted my game. Changed my job back to Social media but after playing for a few min. it changes it back to a cook.

Hello.
Did your sim quit the culinary career? Try having her quit the career again, then save the game and come completely out of the game. Then go back in again, and have your sim join the social media career.
Test then to see if issues occur or not.

katannlee · November 2016

i fixed the problem

rosemow · November 2016

katannlee wrote: »

i fixed the problem

I am glad that the issue has been fixed

Loriewhite · November 2016

Cas appears to change traits but is not.

rosemow · November 2016

Loriewhite wrote: »

Cas appears to change traits but is not.

Hello
Is your issue that the effects of an old trait are still remaining after switching the trait?
If that is the case, type in to the cheat bar
testingcheats true
Then type in
traits.equip_trait traitname ( whatever the old trait was )
that you want to remove the effects of and see if that helps.

sleekoduck87 · November 2016

rosemow wrote: »

Hello
There are a few things to do if you are having issues in your game.

Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder

I tried this after following the tech's advice (repair the game - that did not help) and now my Sim's friends have all disappeared.

???

rosemow · November 2016

sleekoduck87 wrote: »

rosemow wrote: »

Hello
There are a few things to do if you are having issues in your game.

Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder

I tried this after following the tech's advice (repair the game - that did not help) and now my Sim's friends have all disappeared. ???

Hello
Are there no friends listed in the relationship panel of your sim? Or are the sims not in the game?
If they were unplayed and unhoused sims, they may have been culled.
http://sims4.crinrict.com/en/2016/06/culling-what-is-it-and-what-does-it-do/

kristamariesimmo · January 2017

My problem is when trying to travel or cas. The loading screen freezes and crashes. It's been like that since city living expansion. I have contacted EA advisors but nothing help. They send my problem to specialist team. I have been having this issue since November 2016. I was looking forward to toddlers and can't play because worrying about the game cutting off

sammyslammasimmer · January 2017

Since the latest patch if I double speed, my sim falls into the ground as if he's jumping into a pool and there's a splash. The he changes into his gym clothes! I don't know if downloading custom content did this or the new patch. Does anyone know how to completely clear the game of CC so there's no glitches because of it? I deleted all of the files from the mods folder, reinstalled my game and repaired it, yet I still have all these glitches ever since I first downloaded CC. Anyone have any tips?

rosemow · January 2017

kristamariesimmo wrote: »

My problem is when trying to travel or cas. The loading screen freezes and crashes. It's been like that since city living expansion. I have contacted EA advisors but nothing help. They send my problem to specialist team. I have been having this issue since November 2016. I was looking forward to toddlers and can't play because worrying about the game cutting off

Hello
I have posted about your issue in this linked post
http://forums.thesims.com/en_US/discussion/comment/15466084/#Comment_15466084

JadedMystress · January 2017

My game is acting odd. When i go to create a character in game, not CAS demo, their nose and ears are pointy, and then, if i just want to zoom in on the face, it zooms into the middle area of the body and i can only see the face when i scroll back out. I don't have any expansions.

rosemow · January 2017

JadedMystress wrote: »

My game is acting odd. When i go to create a character in game, not CAS demo, their nose and ears are pointy, and then, if i just want to zoom in on the face, it zooms into the middle area of the body and i can only see the face when i scroll back out. I don't have any expansions.

Hello
There is a workaround for the issue in this thread on the AHQ EA site
http://answers.ea.com/t5/The-Sims-4-Bug-Reports/OPEN-Undo-button-sends-to-full-body-view/m-p/5817204#U5817204

JadedMystress · January 2017

Thank you.

rosemow · January 2017

JadedMystress wrote: »

Thank you.

You're welcome

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Is Anyone Having Issues With Their Game

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