Cant open sims 4

Nammynoodles · September 2014

I installed everything. But when i clicked play on the origin thing it says "The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic Link library KERNEL32.dil." What does this mean. Also i tried opening it from the desktop icon but it keeps restarting my computer. Please Help!

auntielynds · September 2014

Hi Nammy

Sorry, wrong forum. Re-post this in the plain old forums.thesims.com/en_US/categories/the-sims-4-technical-discussions

Good luck with your search for answers.

_orangemittens_ · September 2014

I think you might find help in this area

:

http://forums.thesims.com/en_US/categories/the-sims-4-technical-discussions

The Sims Forums

Cant open sims 4

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