Help, Game Won't Run After August 16th Patch!! «12...Next Go

okokmorgan7

how do you start in windowed mode?

rosemow

okokmorgan7 wrote: »

how do you start in windowed mode?

To start the game in windowed mode, go to game library and right click the sims 4 picture. Click “ game properties”. Click “advanced launch options “. Then put
-w in the “ command line arguments” box.
Test to see if that helps.

okokmorgan7

nope :(

rosemow

okokmorgan7 wrote: »

nope

Could you please post your DxDiag info here.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report

After you have saved your dxdiag info on your computer, go to the pastebin site https://pastebin.com
and copy/paste the dxdiag info into the white box there. Press the button to create the new paste/pastebin text file.
Then post here in this thread the web address of your dxdiag info that is on the pastebin site. You will need to replace the http in the address with h.t.t.p as you are a new member and can’t post links.

okokmorgan7

uh it wont let me copy and paste. i think im doing it wrong

rosemow

okokmorgan7 wrote: »

uh it wont let me copy and paste. i think im doing it wrong

Which part are you unable to copy and paste?

okokmorgan7

well what exactly do you mean by copy the dxdiag info? like how do i copy it?

rosemow

okokmorgan7 wrote: »

well what exactly do you mean by copy the dxdiag info? like how do i copy it?

Go to where you saved the dxdiag information as a text file on your computer.Open the text file. Then highlight all the text ( or press select all ) then right click the text and press “ copy” . Then go the pastebin site and “ paste” it in the white box there.

okokmorgan7

h.t.t.p.s://pastebin.com/5ngQkf1U

okokmorgan7

is that correct?

rosemow

okokmorgan7 wrote: »

https://pastebin.com/5ngQkf1U

Hello
I am so sorry but your computer doesn’t meet the recommended requirements to run the game and game packs
You have a weaker processor than is required. You also have an integrated processor video card. It is using the same computer ram along with the game , origin, windows and other programs that you have on your computer. These things may be causing the issues.
I am so sorry
It would also be good to go to the HP site, search for your computer model, and update the drivers.

Sometimes the computer is able to run the game, then with the addition of a game patch ot pack, the stress becomes too much.
Each patch and pack adds extra pressure on the computer to run the game. The patch may have caused these issues. Sometines the game can be working okay, then the next time it doesn’t work.

okokmorgan7

oof i always thought this would be a problem!! thank you so much!! do you have any laptop/desktop recommendations kinda on the not too expensive side? i was going to get the new macbook pro but idk how they handle sims

okokmorgan7

well i was gonna get it as a Christmas present but i dont want to get it if it wont work for sims, and im sorry if i shouldnt be asking these things on here!! :/

rosemow

okokmorgan7 wrote: »

oof i always thought this would be a problem!! thank you so much!! do you have any laptop/desktop recommendations kinda on the not too expensive side? i was going to get the new macbook pro but idk how they handle sims

okokmorgan7 wrote: »

well i was gonna get it as a Christmas present but i dont want to get it if it wont work for sims, and im sorry if i shouldnt be asking these things on here!!

These sections of the forums are going to become read only from today, so it would be best to post your questions about buying a new Mac Pro in the Mac section on the AHQ EA site. Mac simmers will help you there.
https://answers.ea.com/t5/The-Sims-Mac/bd-p/The-Sims-Mac

okokmorgan7

tysm!

rosemow

okokmorgan7 wrote: »

tysm!

You’re welcome