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February 19 - Is everyone ready for the Friday Highlights? Check them out
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Have you logged in using the same origin account that you used when first registering the game and packs? If you have, and you still have issues, you may need to be in touch with EA Help.
https://help.ea.com/
They will help you.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
My Gallery Page https://tinyurl.com/Roseymow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase