I was wondering if someone could help me out with my problem:
For christmas I got some new parts (motherboard, cpu and a SSD hard-disk) for my computer and swapped the old ones for them. Of course I had to install the operating system and all the software again too, so everything should be really fresh
But after downloading The Sims 4 via Origin and installing it again, I got the error message "The Sims 4 has stopped working ...." and the game would not start. This struck me as very odd, because, like I said, everything on the computer was in "virgin" condition.
I then tried it in x32 mode which worked perfectly. But since I have an x64 system, it would really be a pity if I couldn't play the game on it!
So here is my dxdiag report, I am hoping that someone can decipher the problem with it:
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6433 (English)
Driver Attributes: Final Retail
Date and Size: 8/12/2011 06:29:42, 3053160 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Line In (Realtek High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6433 (English)
Driver Attributes: Final Retail
Date and Size: 8/12/2011 06:29:42, 3053160 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7600.16385
Line In (Realtek High Definitio,0x00200000,0,0,qcap.dll,6.06.7600.16385
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490
WDM Streaming Capture Devices:
,0x00000000,0,0,,
Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16590
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
_________________________________________________________________
@rosemow User reikacitro's computer meets all recommended requirements. Their hard drive space is ok too. They are unable to use the 64 bit version of the game and the game will only run for them in 32 bit. Do you know what would cause this? Thanks
I would be really happy if someone could help me out here
Thanks,
reikacitro
Hello
Sometimes some computers work better at 32 bit mode than at 64 bit mode. With your computer working well at 32 bit mode, it is best to use that mode.
Try also seeing if turning off origin in-game whilst in 64 bit mode may help to allow you to use 64 bit mode. To do that, go,to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game
Regarding turning off Origin in game - that unfortunately didn't work out for me either.
Of course I can always play in x32 mode but that's rather unsatisfying since I got myself an x64 system for a reason
So there is really no solution for this or even a possible explanation? I would really like to understand it
Thank you guys!
Hello @reikacitro
It is sometimes hard to know why some computers can't run the 64 bit mode of sims 4. It is just best to use the setting that the game works best with.
Regarding turning off Origin in game - that unfortunately didn't work out for me either.
Of course I can always play in x32 mode but that's rather unsatisfying since I got myself an x64 system for a reason
So there is really no solution for this or even a possible explanation? I would really like to understand it
Thank you guys!
Your welcome. Like rosemow stated it's hard to know why some computers can't run the 64 bit version of the game. Running the 64 bit version will just use up more computer ram. The 32 bit version can only use 4gb ram. You have 8gb. This leaves you with 4gb ram to run windows, origin and other programs that need ram too.
I seem to be having a similar problem. Okay, so i've tried EVERYTHING i can from uninstalling then installing to getting rid of CCs/Mods. So here's my problem. I can start up TS4 just fine, but it goes through the EA and Maxis logos, gets to the TS4 logo, it loads and the whole '@2014 Entertainment yadada' thing pops up, but then it freezes and i try to click and it comes up with 'The Sims 4 has stopped responding' and i have no choice but to close the window down.
I seem to be having a similar problem. Okay, so i've tried EVERYTHING i can from uninstalling then installing to getting rid of CCs/Mods. So here's my problem. I can start up TS4 just fine, but it goes through the EA and Maxis logos, gets to the TS4 logo, it loads and the whole '@2014 Entertainment yadada' thing pops up, but then it freezes and i try to click and it comes up with 'The Sims 4 has stopped responding' and i have no choice but to close the window down.
Hello @ANON112
I am sorry that you are having this issue.
If you haven't done this already, move your whole mods folder to the desktop. Then start the game and see if the issues remajn.
Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.Test the game between placing back each folder
Try switching back to 32 bit mode and see if that helps. To do that ,
Go to Game Library in Origin . Right click on The Sims 4 picture.
Click on “Game Properties”. Click on Advanced Launch options.
Change the “When launching this Game” setting to “The Sims 4 32-bit”
Try turning off origin in-game and see if that helps. To do that, go,to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game
My Sims game WILL NOT WORK. I dont know how many things I've tried, including 1. Repairing the game 2. Factory reset I ng 3. Run as adminstration 4. Turned off origin in game, and tutorials 5. Ran with and without lap top mod 6. Changed to 32 bit system 7. Updated computer, graphics card too 8. Took out mods , all Mods! And ran it 9. Changed computers both HP windows 10 10. Turned all my graphics down 11. Took out saves, deleted cashe files deleted crash files My last notebook laptop did not work well with the Sims it crashed sometimes, I thought it was the space because I tried everything to make it work it crashed sometimes an hour into the game so I changed to a different lap top with larger space, now the game won't even run 10 minutes without crashing saying its stopped responding. Doesn't do this on building mode or even create a Sim mode just during the game play itself. Please someone help me I'm so confused .
My Sims game WILL NOT WORK. I dont know how many things I've tried, including
1. Repairing the game
2. Factory reset I ng
3. Run as adminstration
4. Turned off origin in game, and tutorials
5. Ran with and without lap top mod
6. Changed to 32 bit system
7. Updated computer, graphics card too
8. Took out mods , all Mods! And ran it
9. Changed computers both HP windows 10
10. Turned all my graphics down
11. Took out saves, deleted cashe files deleted crash files
My last notebook laptop did not work well with the Sims it crashed sometimes, I thought it was the space because I tried everything to make it work it crashed sometimes an hour into the game so I changed to a different lap top with larger space, now the game won't even run 10 minutes without crashing saying its stopped responding. Doesn't do this on building mode or even create a Sim mode just during the game play itself. Please someone help me I'm so confused .
Hello @DjDajonnette
I am sorry that you are having this issue
Try playing the game in windowed mode and see if that helps
Sometimes having a large amount of items in the sims inventories and household inventory can cause issues. Try removing some of the items from the inventories and see if that helps
If the issue still remains after doing that, could you please post your DxDiag info here. It will take multiple posts.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
Then copy and paste the information from where you saved it, to here in this thread.
Or you could copy and paste the information to pastebin https://pastebin.com
and post the link to the file here
My Sims game WILL NOT WORK. I dont know how many things I've tried, including
1. Repairing the game
2. Factory reset I ng
3. Run as adminstration
4. Turned off origin in game, and tutorials
5. Ran with and without lap top mod
6. Changed to 32 bit system
7. Updated computer, graphics card too
8. Took out mods , all Mods! And ran it
9. Changed computers both HP windows 10
10. Turned all my graphics down
11. Took out saves, deleted cashe files deleted crash files
My last notebook laptop did not work well with the Sims it crashed sometimes, I thought it was the space because I tried everything to make it work it crashed sometimes an hour into the game so I changed to a different lap top with larger space, now the game won't even run 10 minutes without crashing saying its stopped responding. Doesn't do this on building mode or even create a Sim mode just during the game play itself. Please someone help me I'm so confused .
The game requires a mid range gaming desktop. I suspect your computer does not meet requirements to run the game. Can you post your computer specs please
Windows Key + R key will open your run box in the lower left hand corner of the computer. You type DxDiag in the run box. Hit ok let it load and then save. You can then choose where to save. I usually choose Desktop. If you don't choose where to place it, I think it will save to documents which is the first option. You then open the text file you saved and you can upload it to pastebin https://pastebin.com/ than post a link to your pastebin here
Comments
Hello @StormyCat0195
It is great that you were able to resolve the issue
Also, welcome to the forums! You need to have 50 points and 30 posts before you can become a full member and can then post pictures, have a signature, edit posts , post links and change your profile picture.This thread explains about it.
http:///en_US/discussion/770609/member-or-new-member-everything-you-need-to-know
You are invited to visit this thread and introduce yourself.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
hope you are having a nice christmas holiday
I was wondering if someone could help me out with my problem:
For christmas I got some new parts (motherboard, cpu and a SSD hard-disk) for my computer and swapped the old ones for them. Of course I had to install the operating system and all the software again too, so everything should be really fresh
But after downloading The Sims 4 via Origin and installing it again, I got the error message "The Sims 4 has stopped working ...." and the game would not start. This struck me as very odd, because, like I said, everything on the computer was in "virgin" condition.
I then tried it in x32 mode which worked perfectly. But since I have an x64 system, it would really be a pity if I couldn't play the game on it!
So here is my dxdiag report, I am hoping that someone can decipher the problem with it:
System Information
Time of this report: 12/28/2016, 15:53:40
Machine name: AMARETTOSOUR-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: German (Regional Setting: German)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: Default System BIOS
Processor: AMD FX-8370 Eight-Core Processor (8 CPUs), ~4.0GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 4282MB used, 12098MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: NVIDIA GeForce GTX 660
Manufacturer: NVIDIA
Chip type: GeForce GTX 660
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_11C0&SUBSYS_28721462&REV_A1
Display Memory: 1732 MB
Dedicated Memory: 1988 MB
Shared Memory: 3839 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: S22C350
Monitor Id: SAM0A32
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 21.21.0013.7633 (English)
Driver Version: 21.21.13.7633
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/12/2016 03:37:18, 17436808 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-5280-11CF-036A-7F081BC2D835}
Vendor ID: 0x10DE
Device ID: 0x11C0
SubSys ID: 0x28721462
Revision ID: 0x00A1
Driver Strong Name: oem16.inf:NVIDIA_Devices.NTamd64.6.1:Section024:21.21.13.7633:pci\ven_10de&dev_11c0
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_18497662&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6433 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/12/2011 06:29:42, 3053160 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: S22C350-4 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0041&SUBSYS_14622872&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0034.0017 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 12/12/2016 03:37:18, 212936 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_18497662&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6433 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/12/2011 06:29:42, 3053160 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6433 (English)
Driver Attributes: Final Retail
Date and Size: 8/12/2011 06:29:42, 3053160 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Line In (Realtek High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6433 (English)
Driver Attributes: Final Retail
Date and Size: 8/12/2011 06:29:42, 3053160 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Logitech Illuminated Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC318
FF Driver: n/a
Device Name: Logitech Illuminated Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC318
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub
|
+-+ USB Input Device
| | Vendor/Product ID: 0x1532, 0x000D
| | Location: Port_#0002.Hub_#0001
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x1532, 0x000D
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
Gameport Devices
PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC318
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 195.6 GB
Total Space: 262.2 GB
File System: NTFS
Model: Crucial_CT275MX300SSD1 ATA Device
Drive:
Free Space: 1876.2 GB
Total Space: 1907.6 GB
File System: NTFS
Model: ST2000DM 001-1CH164 SATA Disk Device
Drive: J:
Free Space: 281.9 GB
Total Space: 2861.6 GB
File System: NTFS
Model: Seagate Expansion Desk USB Device
Drive: L:
Free Space: 1686.6 GB
Total Space: 1907.7 GB
File System: NTFS
Model: Seagate BUP Slim BK USB Device
Drive: E:
Model: TSSTcorp CDDVDW SH-224BB SATA CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (German), , 0 bytes
System Devices
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1603&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1002&DEV_5957&SUBSYS_59571849&REV_00\3&267A616A&0&00
Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_43961849&REV_00\3&267A616A&0&9A
Driver: n/a
Name: Etron USB 3.0 Extensible Host Controller
Device ID: PCI\VEN_1B6F&DEV_7052&SUBSYS_70521849&REV_00\4&4E58618&0&0048
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1602&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a
Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1849&REV_00\3&267A616A&0&A3
Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_43961849&REV_00\3&267A616A&0&92
Driver: n/a
Name: Asmedia 106x SATA Controller
Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_10601849&REV_01\4&1A5D80CB&0&0038
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1601&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_439C1849&REV_00\3&267A616A&0&A1
Driver: n/a
Name: AMD SATA Controller
Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_43911849&REV_00\3&267A616A&0&88
Driver: n/a
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_06\4&E057C7F&0&0050
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1600&SUBSYS_00000000&REV_00\3&267A616A&0&C0
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_43991849&REV_00\3&267A616A&0&A5
Driver: n/a
Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851849&REV_3C\3&267A616A&0&A0
Driver: n/a
Name: NVIDIA GeForce GTX 660
Device ID: PCI\VEN_10DE&DEV_11C0&SUBSYS_28721462&REV_A1\4&1C1F7BC1&0&0010
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_597F&SUBSYS_59571849&REV_00\3&267A616A&0&50
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_43981849&REV_00\3&267A616A&0&99
Driver: n/a
Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E0B&SUBSYS_28721462&REV_A1\4&1C1F7BC1&0&0110
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_597E&SUBSYS_59571849&REV_00\3&267A616A&0&48
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_43981849&REV_00\3&267A616A&0&91
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_76621849&REV_00\3&267A616A&0&A2
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&267A616A&0&C5
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_597D&SUBSYS_59571849&REV_00\3&267A616A&0&38
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971849&REV_00\3&267A616A&0&98
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&267A616A&0&C4
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5978&SUBSYS_59571849&REV_00\3&267A616A&0&10
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971849&REV_00\3&267A616A&0&90
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16590
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16590
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16590
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7600.16385
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7600.16385
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490
Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7600.16385
Line In (Realtek High Definitio,0x00200000,0,0,qcap.dll,6.06.7600.16385
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16590
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16590
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16590
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490
WDM Streaming Capture Devices:
,0x00000000,0,0,,
Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16590
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16490
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: S22C350-4 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7600.16490
S22C350-4 (NVIDIA High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16490
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
_________________________________________________________________
- ASRock 980DE3/U3S3 R2.0 Motherboard
- AMD FX-8370 8 Core Prozessor 4 GHz
- 8 GB RAM
- x64
- Geforce GTX 660
- Crucial MX300 275GB internal hard-drive SATA
- Windows 7 Home Premium x64
All the drivers are up to date also.
I would be really happy if someone could help me out here
Thanks,
reikacitro
Hello
Sometimes some computers work better at 32 bit mode than at 64 bit mode. With your computer working well at 32 bit mode, it is best to use that mode.
Try also seeing if turning off origin in-game whilst in 64 bit mode may help to allow you to use 64 bit mode. To do that, go,to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Thank you for your answers!
Regarding turning off Origin in game - that unfortunately didn't work out for me either.
Of course I can always play in x32 mode but that's rather unsatisfying since I got myself an x64 system for a reason
So there is really no solution for this or even a possible explanation? I would really like to understand it
Thank you guys!
Hello @reikacitro
It is sometimes hard to know why some computers can't run the 64 bit mode of sims 4. It is just best to use the setting that the game works best with.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Your welcome. Like rosemow stated it's hard to know why some computers can't run the 64 bit version of the game. Running the 64 bit version will just use up more computer ram. The 32 bit version can only use 4gb ram. You have 8gb. This leaves you with 4gb ram to run windows, origin and other programs that need ram too.
Hello @ANON112
I am sorry that you are having this issue.
If you haven't done this already, move your whole mods folder to the desktop. Then start the game and see if the issues remajn.
Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.Test the game between placing back each folder
Try switching back to 32 bit mode and see if that helps. To do that ,
Go to Game Library in Origin . Right click on The Sims 4 picture.
Click on “Game Properties”. Click on Advanced Launch options.
Change the “When launching this Game” setting to “The Sims 4 32-bit”
Try turning off origin in-game and see if that helps. To do that, go,to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game
Try starting the game in windowed mode
https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You're welcome
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
1. Repairing the game
2. Factory reset I ng
3. Run as adminstration
4. Turned off origin in game, and tutorials
5. Ran with and without lap top mod
6. Changed to 32 bit system
7. Updated computer, graphics card too
8. Took out mods , all Mods! And ran it
9. Changed computers both HP windows 10
10. Turned all my graphics down
11. Took out saves, deleted cashe files deleted crash files
My last notebook laptop did not work well with the Sims it crashed sometimes, I thought it was the space because I tried everything to make it work it crashed sometimes an hour into the game so I changed to a different lap top with larger space, now the game won't even run 10 minutes without crashing saying its stopped responding. Doesn't do this on building mode or even create a Sim mode just during the game play itself. Please someone help me I'm so confused .
Hello @DjDajonnette
I am sorry that you are having this issue
Try playing the game in windowed mode and see if that helps
Sometimes having a large amount of items in the sims inventories and household inventory can cause issues. Try removing some of the items from the inventories and see if that helps
If the issue still remains after doing that, could you please post your DxDiag info here. It will take multiple posts.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
Then copy and paste the information from where you saved it, to here in this thread.
Or you could copy and paste the information to pastebin https://pastebin.com
and post the link to the file here
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
The game requires a mid range gaming desktop. I suspect your computer does not meet requirements to run the game. Can you post your computer specs please
Windows Key + R key will open your run box in the lower left hand corner of the computer. You type DxDiag in the run box. Hit ok let it load and then save. You can then choose where to save. I usually choose Desktop. If you don't choose where to place it, I think it will save to documents which is the first option. You then open the text file you saved and you can upload it to pastebin https://pastebin.com/ than post a link to your pastebin here
Hello
@phoebebebe13 will advise you about your notebook .
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase