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    New Update not working

    MINEZMINEZ Posts: 792 Member
    in The Sims 3 Help & Technical Discussion
    I removed my mods and everything and it still won't work

    Comments

    • NichaedemusNichaedemus Posts: 16,905 Member
      edited March 2012
      Hi,

      What happens, exactly, when you try to update the game via the launcher? What is the exact error message if any?
      When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
    • murfeelmurfeel Posts: 7,584 Member
      edited March 2012
      Do you have any antivirus on your PC like Microsoft Security Essentials? If so, your Realtime Protection antivirus might be preventing updates from going through--happened to me. I actually had to turn off realtime protection under settings and leave my PC in the red before the patch would go through--it's crazy. :x
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