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eladath New Member
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One reserves the right to complain when one pays $70 for a game and and cannot access it. Especially when one reserves it 6 months in advance and was not charged for it until it is released.
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Yep, repairing did nothing. The newest update is stopping me from playing as it will not apply. So once again I have gone through official channels, and no response. I used to be able to play it when I reinstalled each time. No longer. I really really want to play this game.
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Okie, I logged out and still need to reinstall. Not trying to spam, but still having issues that support are not fixing. So until I get a response, I need from CS why I need to reinstall the game each time I restart my computer (which is worse that the Sims 3), what is going on? I am working to fix this, but no help from…
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What is wrong with what I said? I wish a cognitive conversation, not just NO!
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hey, I deny your denial of my denial. Challenge accepted. What about my review do you not like? What do you deny?
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Odd also that your account supports EA games with no issues. Ever. No one is perfect and fixing problems makes them better.
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Odd that you deny it so fast. I am still playing the game even though it is a negative experience.
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Hey, it's a truthful review of my experience. So my experience hasn't been the best, it is the truth of what I have seen...
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Also I do not want anything for free. I am doing this to point out how they are losing money. I want them to see this. I want them to understand that their system is flawed.
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Hey, I do not keep charge of my account when I presume they took my money. Apologies if I come off as yelling. I am just highlighting the pointlessness of reserving a copy. I got the money back and it was spent on necessities. I am just left wondering why it was returned after it was given. I gave it in good faith that I…
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I am also strange that they want to exclude someone who is so into their game that wants it when it comes out. back to Minecraft and Dwarf Fortress it seems.
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Hey, I worked something similar.. Unemployed now since I have less than 5 years experience. Still sounds like EA CS. Still complainaning as I can't get the game I reserved 6 months ago. I paid for it and I want it. they need to fix their preorder process. that is my point.
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Hey, no preorder incentives. You still sound like EA CS whatever that is worth.
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As it does not matter as I can't preload the game today.. Why does the preorder process work like this? Why order early? I got SimCity, but it crashes all the time. And it has been months since it was released. I beta tested Sim City and gave feedback that it was not ready. At leat the parts I was allowed to test.
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Oh second post. I apologize as I do not want to come off as a cogent poster... Please reply with more information.
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Hey, that kind of sounds like their CS. It still makes no sense, but it sounds like what they told me. I am still left asking what the point of reserving a copy is. I outlined the reasons for reserving a copy as my first post. How does this help?
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I legitimately offered my money for this game 6 months ago. It was refused. Why are they comaplaining about nonpayment now?
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Until they either change their policy for reserving games (to better customer service) or give me what I paid for I will keep complaining.
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I gave them a debit card number where they reserved the amount for about a week. It still defeats the purpose of reserving anything.
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I am unemployed and was given a gift that would fund me getting this. I can sit here all day and complain that I paid for something and it was not delivered. 6 months ago when I could afford it. I offered my money and it was apparently not good enough. Why was my money not taken?
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But stores are allowed to do so? The person I talked to in CS chat said they reserved a copy for the same reason.. to reserve funds for release. This is a bad business practice, not taking money when offered. Preorders to stores apparently work by different rules. Why?
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I am incredibly frustrated. I tried the customer service chat and all they say is "that is how it works". So now I don't get the game because I reserved it 6 months ago and paid. I need customer service, I bought all the Sims 3 expansions and the Sims 2 and the Sims. Is this how you treat paying customers?
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You preorder for 1. A better price. 2. something extra. 3. To make sure you get a copy. 4. To reserve the cash for it. None of these apply to the Sims 4. I reserved in January and paid. You returned the money within a week. What good are preorders?
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It would be nice if we were able to unpatch a recent patch, although it may be difficult. Although patch logs might help if they keep them. They keep a ton of other data on our systems.
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Anyone who wants can add me as well for Simport please.
Howdy, Stranger!
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