SimQARobo SimQA
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Hello. Gallery maintenance is complete.
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If you are encountering "Error Code: 0" after this update, please take a look at this post on Answers HQ.
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Regarding restaurant venues not being available for rehearsal dinner or engagement dinner, I heard that is by design. The team is looking into adding back certain venue types for wedding events.
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Hello all. We think this is completely fixed now. If you still see the issue, you may need to restart Origin or EA Desktop. If that doesn't fix it, please contact EA Help - https://help.ea.com/contact-us/?product=the-sims-4
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Update: We believe that Country Kitchen and Bust The Dust are fixed now. The team is still looking into Throwback Fit.
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Hello. This issue is being worked on. We hope to have a resolution soon. Apologies for the inconvenience.
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Hello again. If anyone is still running into this error with MSVCP140.DLL or VCRUNTIME140.DLL, can you please send screenshot(s) or text of the list of "Microsoft Visual C++" Redistributables you have installed? You can find these in the list of installed programs/apps on your computer.
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Which files?
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Can you send it through my profile page? https://forums.thesims.com/en_US/profile/SimQARobo If not, then I think it's OK to post in two comments here in this thread.
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@catmando830 @Madds1914 Did you have a previous version of Windows installed on it before? (Windows 7, etc) Or was it always Win10?
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OK thank you, that's helpful.
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Thank you! Can you please share the error message that you're seeing?
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That should be fine :) . Just send me the link. Thank you!
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Or you can paste the contents in a post instead, I think.
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This button allows you to attach files.
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@catmando830 @Madds1914 What Operating System are you running?
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Are you able to attach the file to a post in this thread? Or you can send it to me as a private message attachment if you prefer.
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Try these instructions :) https://support.microsoft.com/en-us/windows/open-and-run-dxdiag-exe-dad7792c-2ad5-f6cd-5a37-bf92228dfd85
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Hello all. If you're seeing this issue, can you please share your dxdiag with me?
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Hello. If anyone is still seeing this kind of issue occurring and is willing to share save files, please send me a private message with a link to the saves. Instructions here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302 Thank you!
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Hello. Please post in the bug forum, so that the bugs are in one place. https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs Thank you :)
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Hello. Regarding those 3 DLC, there was a small update a few days ago to fix an installer issue when installing those 3 DLC with Simplified Chinese selected as the install language. All players that own those DLC received the update.
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Hello all. For anyone encountering a bug with unexpected grades: * Are you seeing this without mods or custom content installed? * If so, would you be willing to send me a private message with affected save files? Instructions here:…
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@MadameLee Thank you. Do you use mods/custom content? If so, does the issue still occur when mods and custom content are fully removed?
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@MadameLee What operating system and video card are you using?
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@MadameLee Are you having issues running the game in windowed mode?
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Update: Maintenance is complete and the Gallery is now available. Thanks for your patience :) .
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Hello. It's by design that new, free patch content (like the sliding doors and the ceiling fan) are not highlighted as new in the catalog. The highlight system doesn't support those currently, only DLC pack content and such.
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Gallery should be back up now.
Howdy, Stranger!
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