I should also say, my store content works. I can download it, install it and use it with no problems. It's just Exchange stuff that I can't download. I tried using the "Save file" thing, but I just get my original problem if it not showing up in game.
I just uninstalled the game and reinstalled it, just in case something with the installation got messed up, but I still can't install sims from the exchange.
Just checked some other sims out, and I'm having the same problem with them too. The "Add to Game" button is also not working for me now. It brings me to my launcher, but it doesn't show the sim in the downloads section at all.
I'd like werewolves again, but ones that look more like modern movie ones, as opposed to the old Wolfman style of the 50s, and I'd love to have magic again. That was probably my favorite part of Apartment Life, since I never got to get Makin' Magic.
You have to upload the Sim itself, not the Household. If it's from a game that's already started, go to a Mirror, use Change my Appearance, and from there, on your Sim's portait near the bottom of the appearance changing screen, click the blue circle with three white dots and hit Share.