June 3 - New The Sims 4 game update available for all platforms - Check out the patch notes here.

igazor Member

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  • lalalaain
    Hello! I was wondering if you would be able to help me :) I have an AMD redwings Vega 8 graphics card and am getting an error when I get into game saying that my video card is not recognized
    June 2
    • lalalaain
      lalalaain
      ** AMD Radeon Vega 8 graphics card. Sorry for the typo
    • igazor
      igazor
      An AMD Vega 8 is an integrated graphics chip, it is not a dedicated graphics card. Seeking formal recognition for it is I'm afraid not going to do much of anything for the game except perhaps silencing the warning. The warning should only be appearing one time though, does it really return each time you launch the game?

      There are limits as to how far we can take TS3 on integrated graphics and some of the heavier EPs (Pets, Seasons, possibly IP, ITF) might be too much for it to handle. Does the game play at all as it now is?
  • jackjack_k
    Hello! Just saw you had the 2019 iMac and was wondering if you had any luck running it successfully with The Sims 3? Also, if you’re running on either the Vega 48 or 580x option? Thanks in advance! :smile:
    May 31
    • igazor
      igazor
      The 560X (not 580X or Vega) and I'm still on Mojave so I am certain I could get TS3 for Mac up and running if I wanted to. I will eventually update the macOS to Catalina and that will make running the game impossible as currently Catalina cannot run 32-bit applications (there is an update for this in the works by EA, due out later this year).

      But I don't run the Mac version of the game, its built-in 2 GB RAM restriction is a game-killer for me. We'll see what the pending update brings us. I've got Bootcamp going and am running the Windows version of the game on Win 10 and it's all fine, if one can tolerate having two operating systems to manage. This is how I'd been playing TS3 for many years on my older 2011 iMac (except on Win 7 rather than 10) so there were no really big adjustments to take into account other than my now being able to enjoy the much stronger hardware.
  • Kilie
    @Kilie - Try deleting Internet Explorer's cache and cookies, being sure to de-select the option to retain data for Favorite sites. Note this must be IE, not Edge or the other browsers. Even if you never use IE as a browser yourself, and most of us on more modern versions of Windows do not these days, it is still in there someplace and TS3 uses its resources for various functions.

    For a visual of what this looks like: https://kb.wisc.edu/page.php?id=15141it did not work
    May 30
  • Abbear
    I was able to figure out that my graphics card needed to be recognized. I watched a video on YouTube and was able to fix the GraphicsCard.sgr file. The last step was to fix the GraphicsRules.sgr but I can't figure out how. I have the Intel HD 4600 and the video was for a NVIDIA so I couldn't really follow what they were doing.

    Could I get some help on this step for an Intel graphics card?
    April 13
    • igazor
      igazor
      Before we go down that road, please be aware that an Intel HD 4600 integrated chip is not going to carry more than the base game plus maybe a couple of the earliest EPs in any stable way, and even then not on more than low or low-medium graphics settings. It won't really help to get that chip formally recognized as it will still be used in the same manner either way.

      If you insist we could do this by way of PMs (private messages) but most likely it's not really going to accomplish anything other than confirm to the game that you have no dedicated Nvidia or AMD graphics card. Is this the strongest system on which you can play currently?
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igazor
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