EA_Lanna EA Moderator

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EA_Lanna
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EA Moderator
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Activity

  • Vitta
    Hello, Lanna.

    If you can change my forum name to Vitta (or VittaTR in case the first has already been taken.), that would be amazing.

    Thank you in advance!
    October 22
    • EA_Lanna
      EA_Lanna
      Vitta is free and now our username :) Enjoy.
    • Vitta
      Vitta
      Thank you once again for your quick response. Have a nice day!
  • EdieAppleby
    Hi. I was told to ask you to change my forum name to my game name: EdieAppleby
    Thanks very much.
    October 21
    • EA_Lanna
      EA_Lanna
      Np, happy to help :) That's been updated now.
  • Scrib
    Hey Lanna! Is it possible to change my name to Scrib? I'm finally starting to use The Sims Forums and this account's username is very old. Thank you in advance if you can !
    October 14
    • EA_Lanna
      EA_Lanna
      Out with the old and in with the Scrib!!
    • Scrib
      Scrib
      Thank you so much!!
    • EA_Lanna
      EA_Lanna
      npnpnp :)
  • Marsh
    Hello again! This may seem silly but can you change my name to Marsh with a capital M? I just think it looks better.
    October 20
    • EA_Lanna
      EA_Lanna
      Ah typos get us all. I'll capitalize that M for you.
  • TeoDoesSims
    Hello, Lanna! :) Can you please change my name to TeoKnowsBest? Thank you!
    October 20
    • EA_Lanna
      EA_Lanna
      Hi TeoDoesSims, I can update forum usernames no problem. I can see that you've had an update before. These updates are intended to be permanent so I would ask you to confirm that you are 100% set on this name. :)
  • Marsh
    I'm sorry I have another question. How do I change what email I get notifications to? The preferences section has very few options and I'm very confused about how things work and how to change anything. I can't change my signature either it says I don't have permission. I'm not sure how to do anything. I'm sorry if this is considered spamming.
    October 19
    • EA_Lanna
      EA_Lanna
      That's ok Marsh. ^^

      On email notifications and finding the section:
      1) Select the little cogwheel symbol on the top bar and choose 'Edit Profile'
      2) In your account settings, the second option is titled 'Notification Preferences'. In there will be a list of options you can select to opt in or out off.
      3) If you want email notifications of any of those options, select the 'email' box beside that option
      4) If you want a pop-up notification of them while you're on the forum, the 'pop-up' would need a tick in it.

      You can have both active or none, but we do advise members to opt in to private messages as if a Moderator was to message you, it would be important to be able to receive that if you were without forum access but it's up to you. It's entirely up to your preferences :)

      For signatures, is it possible you were a new users when you tried to update yours? New users have some forum restrictions that unlock once they become a fully fledged forum member and signatures is one of those unlocks. Could you get back to me on this?
  • Marsh
    Hello how do I change my avatar? I don't see an option under preferences anywhere. Also how do I post a new topic? I wanted to ask this in the forums but I don't understand how to post a new topic.
    October 19
    • lisasc360
      lisasc360
      Hello and welcome to the forums... :)

      In order to be able to posts pictures and have an avatar, you first need to become a full member because as of right now you are considered a new member. New members are restricted from starting new threads, posting pictures and links, having an avatar or changing one, sending private messages to other members. In order to become a full member, you will need to have 25 points, 15 posts and an account older than 24 hours.
      http://forums.thesims.com/en_US/discussion/934205/small-change-for-new-members#latest
      ---------------------------------------------------------------------------------------------------------------------
      A link with a list of badges that gives out points. There is a page that explains what each badge is but it's broken for the time being.
      http://forums.thesims.com/en_US/discussion/770609/member-or-new-member-everything-you-need-to-know/p236
      ----------------------------------------------------------------------------------------------------------------------
      And this link is a tutorial on how to use the site.. :)
      http://forums.thesims.com/en_US/discussion/811263/a-complete-forum-tutorial/p1
      -----------------------------------------------------------------------------------------------------------------------
      A link for a thread for New Members to introduce themselves to the community.
      http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself/p1
      -----------------------------------------------------------------------------------------------------------------------
      I would suggest for all new members to go and read the rules of the site before posting... :)
      A link to Forums Etiquette, Warning/Banning Process and the Forum Rules... :)
      http://forums.thesims.com/en_US/categories/forum-rules
      -----------------------------------------------------------------------------------------------------------------------
      For any New members who want to get their post/point count up, the best thing that I would advise you to do is to find threads that may interest you and join in on them or go to the Off Topic section and join in on some of the word/story games over there. The posts made over in the forum section will go towards your post count whereas the posts made on your wall and the Activity Feed doesn't go towards the total post count. The only thing that you will get if you should make any post over on your wall or Activity Feed will be any Insightfuls, Likes or Awesomes as they will go towards your total points count. Hopefully creating your posts on other threads will also increase your points... :)
      ------------------------------------------------------------------------------------------------------
      And for anyone who may have any issues with TS3, here's the link for New Members to post their TS3 issues in.
      Sims 3 issues
      http://forums.thesims.com/en_US/discussion/893122/thread-for-new-members-to-post-their-sims-3-game-issues#latest
      ------------------------------------------------------------------------------------------------------------------------
      The EA team has moved The Sims 4 Help Center section to the Answers HQ Forums now. The Sims 4 Help Center section on this forum is now "Read Only". So you will need to click on this link if you have any issues that you want to report to EA and hopefully get the help that you need... :)
      https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en
      -------------------------------------------------------------------------------------------------------------------------
      And for name changes, you can request them on either @EA_Lanna or @EA_Cian page... :)
  • HeyItsTashiee
    I have been using my current username since The Sims 2 and wondering if you can change it to HeyItsTashiee?
    October 14
    • EA_Lanna
      EA_Lanna
      I can do. Two ticks and that should update for you.
    • HeyItsTashiee
      HeyItsTashiee
      Thank you soooo much x
  • StevieJohn88
    Hello, im new but I spelt my username wrong as I'm on my phone and it changed what I'd typed. It is possible to change it please to StevieJohn88 instead? Hope you are well, thanks Steve :smile:
    October 17
    • EA_Lanna
      EA_Lanna
      I feel your pain. Typos are the bane of my life ^^; I can of course change that for you. Enjoy.
  • SimsFinest1
    Hi Lanna, I was referred from another member to ask you how I can get my forum name (Hesreal2me) to match my Origin and EA ID name (SimsFinest1). Are you able to help? Thank you!
    October 16
    • EA_Lanna
      EA_Lanna
      Absolutely, I've gone ahead and popped that new name through for you.
  • Loves2draw1812
    @EA_Lanna
    Hi, sorry to bother you. I was just wondering if I could change my username to Loves2draw1812?
    So it matches my origin account.
    Thanks for your time,
    October 16
    • EA_Lanna
      EA_Lanna
      Sure thing, that's username is free so the update took :) Enjoy.
  • BrokenWheels
    Is it okay if you could change my username to BrokenWheels? And I also have to ask...How do you change your avatar on the sims forums?
    October 15
    • EA_Lanna
      EA_Lanna
      I've popped that name through for you. Yes you can do. If it makes it easier I can remove the current avi and you should see the option to upload a new one in its place?
  • Cogshell
    Hi! If its alright, could change my username to Cogshell? Thank you!! :)
    October 10
    • EA_Lanna
      EA_Lanna
      Absolutely! Enjoy :)
  • rosiechan
    Hello, I was wondering if it was possible to change my username to rosiechan and if thats taken rosiechanYT? Thank you!
    October 10
    • EA_Lanna
      EA_Lanna
      rosiechan was free :) I've updated that there for you.
  • ItsNativeRose
    Hello I was wondering if it was at possible for my username to be changed to ItsNativeRose? Thank you!!
    October 9
    • EA_Lanna
      EA_Lanna
      100% :) you're username should be updated now.
  • SimTresa
    Is it all right if I ask again to have my name changed to SimTresa? Or is the name not available? I only picked this one years ago because it was the first one I could come up with that wasn't already taken and I hadn't planned to be involved in the forum. Now I've moved on from Pern and would really like my name to reflect that.
    October 9
    • EA_Lanna
      EA_Lanna
      Again? I must have missed the first time you asked this ^^ This name is available so I've gone ahead and updated it for you.
  • SimTresa
    EA_Lanna, would asking for my username to be changed keep people from downloading content I've shared to the Gallery while it was going on, or is it a Gallery issue? Also do I need to be signed out for the name change to take effect?
    October 7
    • EA_Lanna
      EA_Lanna
      Hi, when you say your username do you mean your Forum username or your EA account username? Keep in mind changing your username here on the forums won't change your EA account username and vice versa.
  • JulieJLynn
    Hi! Could you change my name to JulieJLynn please? :) Thanks!
    October 5
    • EA_Lanna
      EA_Lanna
      Done! Also I'm living for your Danny Sims. I bend the knee. (https://media.giphy.com/media/h3e8B1hMMYh3y/giphy.gif)
    • JulieJLynn
      JulieJLynn
      Ah! Yesss.. I name you Hand of the Queen. ;)
  • PRINCESSRey
    Hi @EA_Lanna ,
    Can't say specifics but could you please help me about a Private message sent to you and EA Tom?


    Due to privacy we will keep it directly message.
    October 7
    • EA_Lanna
      EA_Lanna
      I believe you have a response to that message if you could check. Sometimes we might miss messages given that we get a lot so replying to the message to bump it would be more advisable that wall posts, just for again.
  • Groarkey18
    Hi! Could you change my name to Groarkey18 please? because my current on the fourms was a mistake
    October 6
    • EA_Lanna
      EA_Lanna
      That's ok :) You're name should be updated now.
  • Suxela
    Hi, I’d like to know if I could change my name to Suxela, and if that’s simply not possible, I’d like it to be SuxelaSimmer. I hope it’s possible and not too much work
    September 25
    • EA_Lanna
      EA_Lanna
      Hi WanderlustSimmer, I can rename the account but please note that renaming is intended to be a one time thing. You have already received a rename so I would ask you to be super sure about renaming the account this time around as we won't be able to rename a third time. Let me know if you'd definitely like to go ahead with this name change.
    • Suxela
      Suxela
      I’m completely sure with this name change if Suxela isn’t taken. If so, SuxelaYT should work fine. I’d like it to be the same as my YouTube or Tumblr (Not SuxelaSimmer though) thank you and I apologize for the trouble
    • EA_Lanna
      EA_Lanna
      Perfect, Suxela was available so that rename has gone through. Thanks.
  • Evie0602
    The yellow notification for Maxis Monthly is stuck on my screen and there's no option to dismiss it.
    October 3
    • LosaruTaiyo
      LosaruTaiyo
      Same here
    • lisasc360
      lisasc360
      Pretty please with a cherry on top... :D
    • despina53
      despina53
      Ditto :)
    • EA_Lanna
      EA_Lanna
      lol, you'll know find a nifty 'X' option to the top right of the sticker if you'd like to remove it :)
    • lisasc360
      lisasc360
      Thank you EA_Lanna...:)
    • EA_Lanna
      EA_Lanna
      Np and sorry for the typo. It's meant to be 'now' and not 'know' ^^;
    • bekkasan
      bekkasan
      @EA_Lanna that's why we need edit on pm's and comments. Thanks for fixing it. :::big smile::: since we can't use emotes either.
    • EA_Lanna
      EA_Lanna
      I hear you! It's not feasible at the moment but hopefully in the future ^^; I'm terrible for typos so it's something I personally desperately need.
  • VictoriaPlumSims
    Hello dear could you change my username to VictoriaPlumSims please :)
    September 25
    • EA_Lanna
      EA_Lanna
      Hi SweetBanoffeePie, it can be done for sure but please be mindful that renaming is intended to be a one time thing and you have already received a rename. I would ask you to be doubly positive about renaming the account this time around as we won't be able to rename a third time. Let me know if you'd like to proceed with this name change.
    • VictoriaPlumSims
      VictoriaPlumSims
      Hello, yes I understand & I am certain about the name VictoriaPlumSims
      Thank you :)
    • EA_Lanna
      EA_Lanna
      Perfect, I'll get on that name change. :)
    • VictoriaPlumSims
      VictoriaPlumSims
      Thank you so much! Wishing you a happy day :)
  • shaikyan
    I want to close this account
    October 2
    • EA_Lanna
      EA_Lanna
      Hi Shaikyan, As I mentioned in your other wallpost, I can ban the account indefinitely but that wouldn't remove it. Is this what you are asking for? If not and you're asking for it to be removed/deleted you would need to contact EA Help i.e. customer support to process that request: https://help.ea.com/en/contact-us/
  • Bubbz3388
    Hi Lanna. I sent you a PM a few days ago.
    September 30
    • EA_Lanna
      EA_Lanna
      It's possible I've missed it among the other messages. Please bump that message if you want to have that conversation via messaging.
    • Bubbz3388
      Bubbz3388
      Okay.
  • ellebellsims
    Hi, I was hoping I could have my username changes, I don’t remember ever setting this account up. Sorry for the trouble! Here are my top 3 picks.. if none are available, let me know.
    1. ellebellsims
    2. lindsdanae
    3. eldanae
    September 29
    • EA_Lanna
      EA_Lanna
      Hi ellebellsims, Happy o be able to say your first choice was free for renaming :) Enjoy.
  • TheMaenad
    Hi there, could you probably change my username to TheMaenad? I believe I haven't had it changed before. I would like it to match my Origin and gallery name. Thank you very much in advance!
    September 28
    • EA_Lanna
      EA_Lanna
      Hellu, No problem. That name has taken and should update for you soon on the forum.
  • 12JEREMIA
    Lanna! I know you're a moderator, but I need a private talk!
    September 25
    • EA_Lanna
      EA_Lanna
      OK 12Jeremia, if eve you would like to talk privately with me you just need to send a message. It would be best to do that instead of using wall posts. Feel free to pop me a message.
  • shaikyan
    hi with whom can I speak to change my username? I've contacted maybe 3 other simgurus and was ignored by all of them, i don't want to have to close out my account for this. I'd like to go from shaikyan --> kaiyote please & thanks
    September 24
    • EA_Lanna
      EA_Lanna
      Name change requests should come to the EA Moderators so you're in the right spot now. I will not be able to update your name to kaiyote however a that name is already taken. Let me know if you think of a different name and I'll revisit this then.
    • shaikyan
      shaikyan
      What about any variation of freezerhunny
    • EA_Lanna
      EA_Lanna
      Hey shaikyan, freezerhunny is not available either I'm afraid.
    • shaikyan
      shaikyan
      Okay whatever I’m cool with anything at this point
    • shaikyan
      shaikyan
      Dust666
    • shaikyan
      shaikyan
      Can you actually just close out this account
    • EA_Lanna
      EA_Lanna
      Hi Shaikyan, I could ban the account indefinitely but that wouldn't remove it. If you're asking for it to be removed/deleted you would need to contact EA Help i.e. customer support to process that request.
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    Another day, another comment, another badge.
    September 25
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EA_Lanna
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