[RESOLVED] Sims 4 Game won't update to latest patch 1.100.305 [ Edited ]

[BennyBoy_Alpha]

MAC - ORIGIN

My game is stuck on v.1.99.305 and is refusing to update. I've tried:

The "Update Game" option in Origin

The ResetOrigin tool. 

Uninstalling & Reinstalling Origin

Any help would be much appreciated. 

BennyBoy_Alpha

[EA_Cade · Accepted solution]

Hey all,

As many of you have noticed, this issue was resolved at around 6pm CST last night.

Thanks for reporting this one to us so it could be resolved quickly. This thread will be closed shortly.

[BennyBoy_Alpha]

Doing the steps provided in the relevant section of the pinned post on this site didn't work either. 

[Bluebellflora]

@BennyBoy_Alpha

Mine won't either. Where are you geographically and which version of macOS are you running?

Origin isn't even showing there is an update for me.

Edit - I'm in the UK and this is happening on 3 different Macs, 2x Intel and 1x Silicon machines running Catalina and Ventura.

[BennyBoy_Alpha]

I'm in the UK - running the latest version of MacOS Ventura. 

[EA_Solaire]

Hi @BennyBoy_Alpha,

Could you please run an Origin Error Report with these steps, and then provide your Report ID in the thread here so we can investigate into this further? 

[jgeddis]

Same issue in the US latest version of Mac Ventura. Game won't update to Mac: 1.100.144.1230

I tried to do a report but that failed, see attachment. My connection is fine.

[Tremayne4260]

@EA_Solaire Running Catalina. I’m on an older iMac

[PipMenace]

Mac OS Monterey in the US.

Also got “unable to submit your report please check your internet and try again” when trying to submit Origin error report.

Internet connection is fine.

[ThatSoBrian]

I'm having the same issue too! have restarted, repaired, uninstalled and reinstalled and nothing is working sadly. I've cleared cache and stuff.  It just keeps saying my game is up to date.  No error codes or anything.

[BennyBoy_Alpha]

@EA_Solaire I got "Unable to submit" message - my internet is fine. 

It seems that something is wrong on Origin's end.