March 2021 - last edited March 2021
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Svenska
How often does the bug occur? Every time (100%)
What is your current game version number? 1.71.86.1020
What expansions, game packs, and stuff packs do you have installed? What expansions, game packs, and stuff packs do you have installed? EP: Get to Work, Get Together, City Living, Cats and Dogs, Seasons, Get Famous, Discover University, Eco Lifestyle, Snowy Escape GP: Outdoor Retreat, Spa Day, Dine Out, Parenthood, Jungle Adventure SP: Perfect Patio, Cool Kitchen, Spooky, Movie Hangout, Romantic Garden, Kids Room, Backyard, Vintage Glamour, Bowling Night, Fitness, Toddler, Laundry, Moschino, Tiny Living, Nifty Knitting KITS: Bust The Dust OTHER: Holiday Celebration
Steps: How can we find the bug ourselves? 1. Click on a puddle on the floor and chose to vacuum it up (upright vacuum cleaner with an adult / handheld vacuum cleaner with a child)
What happens when the bug occurs? The sim will start to vacuum up the puddle, when the action is done the puddle will not disappear from the floor (I tried this action 10 times in a row on the same puddle). This action only affect the overall dust level in the house (it will become cleaner).
What do you expect to see? The puddle to disappear
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installed Bust the Dust kit
Sims can't vacuum up puddles.
I tested: 1. To repair my game 2. On a new save file 3. With all ( 3 ) upright vacuum cleaners (adult) and both ( 2 ) handheld vacuum cleaners (tested only with a child, because adults can't use handheld vacuums on floor) 4. To repeat the action 10 times in a row with no suceess (it just made the house cleaner) 5. On different puddles 6. To upgrade everything on the upright + handheld vacuum
Edit By Crinrict: Added Tag to Title
March 2021 - last edited March 2021
Hey! I’m pretty sure it’s intentional = by design. Puddles are supposed to be mopped, whereas dust should be vacuumed.
A vacuum cleaner is an electronic device, therefore vacuuming water is not safe
March 2021 - last edited March 2021
That makes sense, but I'm not sure because it's a similiar problem with the "mess" (from childrens "make a mess" action). Kids can vacuum up the mess and adults can't (you can select the mess and the adult sim will complete the action but the mess will not disappear).
EDIT: Adults can vacuum up the mess sometimes (don't know why, but it's not connected to the colour of the mess or which uprigh vacuum you use)
March 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2021 - last edited March 2021
@crinrict Hi! This was almost impossible to test because I also have this bug: the robot vacuum gets stuck almost immediately after starting a cleaning routine .
But after trying this a lot of times (repaired the game, tested on a new save file, tested in a house with rooms, tested in a house without rooms, moved the dock station +robot vacuum to different places in the room, tested on a room without platforms) I came to the conclusion:
(This is what the robot vacuum did clean before it got stuck, I tested multiple times =>see the bug report above)
CHEAP ROBOT VACUUM (no upgrades)
*Can clean: Garbage on floor
*Can't clean: Puddle / Mess / Dust / Dust bunnies
EXPENSIVE ROBOT VACUUM (no upgrades)
*Can clean: Puddle / Mess / Garbage on floor
*Can't clean: Dust / Dust bunnies
March 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2021
@crinrict Yes I agree, but I hope it's a bug that the cheap ones can't clean messes/puddles because that makes no sense. Maybe I need to report that bug too... but it's difficult to know for sure what the robot vacuums can/can't clean when the robot do get stuck almost immediately (the other bug). I can try again when ( /if hehh...) they fix the freezing bug