That's good info, gac-4sims. I have a few things to add:
4. I also took all but ccmerged out of the DCBackups folder. I think the game uses it for sharing lots, but I'm not even sure about that. In any case, it doesn't harm gameplay if it's gone.
The files that are in the 'DCBackup' folder are all of your downloaded lots and houses cc content. If you keep the contents of this folder safe, then if you have to reinstall your game again then you can use the DCBackup folder to put your cc back into the game without going through the launcher again.
I did everything mentioned in the other thread about using base game patch and it works now. but now i get this too when i try to capture a memory or something.
same thing happened to me did you figure out how you can get rid of this problem ?
can anyone help us please i just got this error today please i deleted a few files on my Mac and still nothing works please help its really annoying thanks !
I just got the same issue a day or two ago, today I got nothing but that stupid exception raised error message. I did some suggestions that other threads offered such as changing the folder Electronic Arts to _lectronic Arts, launch the game, and then it will create a new Electronic Arts folder. I just moved my town backup folder, changed the backup part of it so that it reads .sims3. I got my family back ^_^. Now to save her because building up those skills is a pain in the *****.
Can I just delete this folder with all the useless pics in it? I find it cluttering my SSD with more than 1k+ pictures in it
How do you make the folder 'read only'?
KarinL, thanks for the added comments. Every constructive comment helps since we are all our own Sims Gurus.
Leicht92, I would just delete the contents - not sure what would happen if the folder is missing.
Creating a READ ONLY File: We did both on my Mac & my daughter's PC and it didn't make any difference - they still came back. :?
MAC - 'control+(FeaturedItems folder)' - at the bottom is Sharing & Permissions - under Privilege
PC - right click FeaturedItems folder - Properties - General Tab - at bottom is Attributes. Check Read Only box
...changing the folder Electronic Arts to _lectronic Arts, launch the game, and then it will create a new Electronic Arts folder. I just moved my town backup folder, changed the backup part of it so that it reads .sims3...
I forgot about this option - it does work too. Somewhere amongst all the Sims 3 issues I read that it helps to rejuvenate your game every now and then. Kind of like fluffing up a pillow after it gets too mashed.
Remember to keep a backup of all your important files.
UPDATE: I tried changing EA folder but it totally messed up my CC so I switched back to my original EA folder and Removed the "ErrorTrap" mod and loaded an updated "MasterController" mod. Now everything is working just fine (almost).
Ok i'm back i've still been having this problem almost 2 years now 2 years!!!! and no help this just so frustrating i just got showtime because i finished school and what i keep getting errors!!!!! i was hoping this new patch would help but it stiil the same my game doesn't lag anymore. but i just wish ea would stop putting out half-a** things that break stuff i just wish my game would play like when late night came out i had no problems i played for hours and hours having fun creating sims building and designing and errors no lag no nothing but having fun enjoying my sims on my mac! WHY!!!!!!EA CAN'T YOU FIX THIS AND MAKE YOUR GAME PLAYABLE TO YOUR USERS!!!!WHY! I pray to god that he gives them some sense and fixes all the problems us mac users are having and make it like it use to be a playable game! Please!PLEASE!PLEASE!!! EA FIX UR GAME NOT ME BUT FOR MILLIONS OF YOUR MAC USERS!!!
I haven't updated my game or touched or altered anything -- in game or on my computer in general -- for the past few weeks. Yesterday I got the wonderful Exception Raised error for apparently no reason whatsoever. In the past 24 hours I've removed things, renamed things, reinstalled the entire game, and upgraded my RAM just for the heck of it.... I'm at my wits' end. I'm on an old 2008 MacBook Pro and running Lion, but the game had worked FINE since 2009 and now it just decides to pitch a fit on me.
If anyone comes across a new solution let me know, yeah?
Just spent 4 hours building a house and this happens. This has happened to me around 20-25 times and I kept quiet until now. I have ran through a hell of a lot of updates and hoped it would be patched, but it never has. Now every time I start this game I always expect it to crash and the feeling really sucks.
WHAT THE HELLLLLLLL!!!! :!: !?????? Ever since i updated my game last (yesterday) it wouldnt install ANYTHING! Today i found that pretty much everything i've installed is now NOT installed :shock: . ANDDDD I CANT EVEN PLAY MY GAME AT ALL ANYMORE!!!! :evil:
Keep getting this *****: Unhandled exception 0x80000003 at address 0x0058a666. Do you wish to debug it ?
pressing yes or no just shuts it down
i hate you sims 3 'gurus', u arent helping us! WHY ARENT YOU HELPING US!!!!!!??????? :evil:
I just recently installed TS3 on my mac because my PC that I used specifically for the game has started to crap out on me. I installed just the base game last night, and everything was working fine. Then today, I installed all of the rest of my EP's and SP's (I have all except showtime).
however, I did not install Pets because I anticipated having problems with that install and I wanted to make sure everything was up and running first.
now I get the same error message right when I click which save I want to play. Nothing loads. The error message comes up. The game crashes, no matter if I debug or not.
Is there nothing that can be done? I am very frustrated because there is nothing wrong with my Mac, and I know that that is not the problem. I read in some other forums that it is a software problem and to contact apple, but I don't think that this is the case. This many people wouldn't have a problem. If EA made better quality games, they would work no matter what. I have no questions about the quality of my macbook.
I've had the same error a bunch of times; I have the base game and the Showtime expansion pack. The first time I got it I looked up how to fix it... hardly any answers but there was deleting your save file (which was kind of sad, because I had so much family progress in my game) or uninstalling and re-installing the game. I decided to uninstall and reinstall the game.
I started playing a whole new town with no debug error... until I started playing a test town to try to create ghosts and get the grim reaper in our family. I think it was after I "Force NCP: Grim Reaper" multiple times it crashed on me. I just got really annoyed because 1. I lost all of my family progress for my last family and 2. I thought it was over! I just wanted to play my game!!!
So, I deleted the test family and went back to my regular game play. Surprise surprise, it happened again after a while. I deleted that family, then started a new one. I guess since I've been switching around a lot, it doesn't really bug me much any more... just make a new family. But it still does happen. My solution for it not happening in a while: uninstall and reinstall. That's my only solution now, sorry. I'm trying to test new ways and what-so-ever to try and fix this without the gurus help, because they don't really seem to be helping with this problem that much... Well, that's basically it. I hoped I helped some of you
Oh, and by the way, some users have deleted their save file and havent experienced the error in a while. I'm not really sure how long it will last, though. Sorry! Just keep on saving and it might be fine! See ya!
Clearly this is a MAJOR ISSUE!!!! Why isn't EA addressing this?! At least post a general announcement that you are trying to find the solution and to be patient, but NOTHING!!
I just got this error today for the first time ever. I don't use mods, CC or store content. I clicked on yes to fix the error loaded up my game again and it worked fine. I guess this is an issue that's been going on for a while now. Hope it gets fixed soon.
Nobody does it better, Steve Jobs you simply are the best RIP 10-5-11
In the next live broadcast, somebody should address this, I mean obviously using the help area (where we are being spoken to by outsourcers in India) is not helping at all, and the gurus are paying no attention to this problem at all.
Ok everyone ea has this new help center and i posted the problem over there. all u have to do is click on this button saying your having the problem to and maybe we can get their attention.
here is the link: http://answers.ea.com/t5/The-Sims-3/Mac-Exception-Raised/m-p/1102/message-uid/1102#U1102
And if you want write your experience with the problem. Please everyone let us ban together to get our games playable again!!!!!!!
If you notice ea on the new help forum comments on everyone else but our new mac thread they commented on other threads that were put out on the same day or that were new but they just won't touch the problem with a 50 foot pole or anything i mean come on say something like we are trying to look into the problem or we need to gather more info about this problem and be patience. But it's hard when it's been almost 2 years and they say nothing and don't even acknowledge the problem and just ignore us! I want season so bad but i'm afraid i'm gonna be wasting money on a game that won't work. Anyone else feel the same way?
Comments
The files that are in the 'DCBackup' folder are all of your downloaded lots and houses cc content. If you keep the contents of this folder safe, then if you have to reinstall your game again then you can use the DCBackup folder to put your cc back into the game without going through the launcher again.
Edit: ugh I can't say butt? Gluteous Maximus
KarinL, thanks for the added comments. Every constructive comment helps since we are all our own Sims Gurus.
Leicht92, I would just delete the contents - not sure what would happen if the folder is missing.
Creating a READ ONLY File: We did both on my Mac & my daughter's PC and it didn't make any difference - they still came back. :?
MAC - 'control+(FeaturedItems folder)' - at the bottom is Sharing & Permissions - under Privilege
PC - right click FeaturedItems folder - Properties - General Tab - at bottom is Attributes. Check Read Only box
I forgot about this option - it does work too. Somewhere amongst all the Sims 3 issues I read that it helps to rejuvenate your game every now and then. Kind of like fluffing up a pillow after it gets too mashed.
Remember to keep a backup of all your important files.
UPDATE: I tried changing EA folder but it totally messed up my CC so I switched back to my original EA folder and Removed the "ErrorTrap" mod and loaded an updated "MasterController" mod. Now everything is working just fine (almost).
That is hilarious!
As if EA would even try to do anything to help its customers. I am so done with this company. :roll:
<a href="http://www.flickr.com/photos/79208122@N08/7621757468/" title="Version by judeebug, on Flickr"><img src="http://farm8.staticflickr.com/7115/7621757468_7e33525aca.jpg" width="418" height="173" alt="Version"></a>
<a href="http://www.flickr.com/photos/79208122@N08/7621755440/" title="error by judeebug, on Flickr"><img src="http://farm9.staticflickr.com/8001/7621755440_f88aa2a8c8.jpg" width="420" height="156" alt="error"></a>
I haven't updated my game or touched or altered anything -- in game or on my computer in general -- for the past few weeks. Yesterday I got the wonderful Exception Raised error for apparently no reason whatsoever. In the past 24 hours I've removed things, renamed things, reinstalled the entire game, and upgraded my RAM just for the heck of it.... I'm at my wits' end. I'm on an old 2008 MacBook Pro and running Lion, but the game had worked FINE since 2009 and now it just decides to pitch a fit on me.
If anyone comes across a new solution let me know, yeah?
however, I did not install Pets because I anticipated having problems with that install and I wanted to make sure everything was up and running first.
now I get the same error message right when I click which save I want to play. Nothing loads. The error message comes up. The game crashes, no matter if I debug or not.
Is there nothing that can be done? I am very frustrated because there is nothing wrong with my Mac, and I know that that is not the problem. I read in some other forums that it is a software problem and to contact apple, but I don't think that this is the case. This many people wouldn't have a problem. If EA made better quality games, they would work no matter what. I have no questions about the quality of my macbook.
I WISH THE GAME WOULD WORK!!! :evil: :oops:
I started playing a whole new town with no debug error... until I started playing a test town to try to create ghosts and get the grim reaper in our family. I think it was after I "Force NCP: Grim Reaper" multiple times it crashed on me. I just got really annoyed because 1. I lost all of my family progress for my last family and 2. I thought it was over! I just wanted to play my game!!!
So, I deleted the test family and went back to my regular game play. Surprise surprise, it happened again after a while. I deleted that family, then started a new one. I guess since I've been switching around a lot, it doesn't really bug me much any more... just make a new family. But it still does happen. My solution for it not happening in a while: uninstall and reinstall. That's my only solution now, sorry. I'm trying to test new ways and what-so-ever to try and fix this without the gurus help, because they don't really seem to be helping with this problem that much... Well, that's basically it. I hoped I helped some of you
Oh, and by the way, some users have deleted their save file and havent experienced the error in a while. I'm not really sure how long it will last, though. Sorry! Just keep on saving and it might be fine! See ya!
here is the link: http://answers.ea.com/t5/The-Sims-3/Mac-Exception-Raised/m-p/1102/message-uid/1102#U1102
And if you want write your experience with the problem. Please everyone let us ban together to get our games playable again!!!!!!!