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    Please Help Us Gurus! *Exception Raised Error and Game Crashes*

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    Comments

    • PrincessmangolimePrincessmangolime Posts: 22 New Member
      edited June 2012
      AnthonySmith1288 wrote:
      Where did the digital download come from?

      I bought it from GameTreeMac
    • mimi_silhouettemimi_silhouette Posts: 45 New Member
      edited June 2012
      Hey guys...

      I can't make any promises on this, and I know it probably won't help most of you, but hopefully it helps someone...

      I was having a similar issue with my game opening the launcher and then crashing to desktop after hitting play. I spent all morning removing and replacing my CC piece by piece. Turns out that the fix in my case was to remove Twallan's Master Controller.

      If anyone has the Master Controller, try removing it from your Mods folder. I hope it helps!
    • cutie9676cutie9676 Posts: 135 New Member
      edited June 2012
      Has anyone downloaded the new patch it doesn't say anything about macs or this problem in the notes which makes me mad but i'm try it to see if it helps may help with crashes and the lag that came with the last patch. cross your fingers! :oops:
    • oreogreeneyezoreogreeneyez Posts: 1
      edited June 2012
      mimi_silhouette wrote:
      Hey guys...

      I can't make any promises on this, and I know it probably won't help most of you, but hopefully it helps someone...

      I was having a similar issue with my game opening the launcher and then crashing to desktop after hitting play. I spent all morning removing and replacing my CC piece by piece. Turns out that the fix in my case was to remove Twallan's Master Controller.

      If anyone has the Master Controller, try removing it from your Mods folder. I hope it helps!

      This worked for me. Thank you!
    • JenniferW23JenniferW23 Posts: 11
      edited June 2012
      I have a 27" iMac with a 3.4 GHz Intel Core i7 Processor and 16 GB or memory running OS 10.7.4. I get the "exception raised" error, particularly but not always in CAS or Stylist; my game occasionally freezes for anywhere from 5 to 15 seconds; I can't download items from the Store or Exchange because of an "unknown error," and my Launcher will not install custom content (I have to rename the file in DCBackup and put it in the mods folder and even then only clothes, accessories, and some objects show up in the game -- no lots or patterns). I bought the Showtime Katy Perry Edition only to find out the extras were in the form of Sims3 Packs, which of course I can't install. Waste of money!

      I can go to CAS one time and change one outfit, then I have to hurriedly leave because it will crash. I can't go into CAS again until I restart the game (and sometimes a computer restart is required).

      I have tried the gurus. They are not knowledgeable about Macs. I have a hard time making them understand what I'm talking about. In fact, they never understand. My last session with one -- and it will truly be my last -- ended with the guru deciding I must have mistakenly installed the PC version of the game on my Mac. Like that's possible!!! They then marked the case resolved.

      Like most everyone else, I can't install the 1.34 update. I removed everything from the game folder and it made no difference. I don't want to reinstall everything because I've been there before and it doesn't always work and when it does it's terribly time consuming. I'm NOT going to partition my hard drive and put any version of Windows on it. If I had wanted a Windows computer I would have bought a PC. I don't like Windows.

      I think I'm out of options. The Sims is rapidly reaching the point of diminishing returns for me.
    • HugabalooHugabaloo Posts: 6 New Member
      edited June 2012
      I'm having this problem too. I just installed pets and patched the game. And now it just quits sometimes, no real rhyme or reason to it. Sometimes it works for a good hour, other times only five minutes.
    • rosidbonrosidbon Posts: 184 New Member
      edited June 2012
      Just installed the latest patch, 1.34, amazingly no problems doing that.
      Hoped that it might have fixed some of the myriad of problems with my game since last SEPTEMBER 2011, when I installed 'Pets', patches, 'Showtime', patches.
      Well, as I should have known, everything has got worse, not better. Am I surprised????
      If you are getting this Exception Raised error and game crashes then I wouldn't bother with the patch as it may make no difference and, at worst, cause even more problems.
      Now some of my accessory cc just randomly disappears, also some random hairs, CAS is impossible to use for more than a couple of minutes.
      Saving crashes the game. Moving a family into a house crashes the game. All this on top of the random crashing for no discernible reason.

      So, Ho Hum, still waiting to be able to play. 8 MONTHS and counting, since my game ran,almost, so that I could play.
    • xxKay16xxKay16 Posts: 8
      edited June 2012
      I'm getting the same problem except my last expansion I installed was sims 3 pets, then I did the update and I've been fine ever since pets came out and I have all the other expansion packs but I downloaded that patch the other day by accident because the patches always mess up my game and I go the Exception raised error blah blah access to 0x00000000 at address 0x7276e63


      Everyone is getting a different error number that I've seen and its only mac thats having the problem. I was playing all day yesterday, saved, and now it doesn't get past the town loading. I looked around on my laptop for the code and the closest I found was in the DCBackUp folder but I don't want to delete something I'm not sure is right. It doesn't help though that the sims 3 website has been down for days.
    • CatTigsCatTigs Posts: 2
      edited June 2012
      Thank gosh I'm not the only one, but the fact that none of the EA workers will help us is ridiculous! I asked for help, like I e-mailed EA and they sent me here. I just want to play my Sims 3 without the game crashing. Whenever I try to save or I try to quit it pops up and says "Exception raised
      Unhandled page fault on read access to 0x030aa6e0 at address 0x006cedb4. Do you wish to debug it ?
      No Yes" and I've clicked both and they both cancel the game without saving. It wouldn't be as frustrating if it didn't make me lose everything I'd just been working on. I'm very tempted to send a letter to the EA corporation and demand help. Us Mac users don't deserve this.
    • cutie9676cutie9676 Posts: 135 New Member
      edited June 2012
      I updated last week and i was on vacation so i could not go on the internet to see if what others were saying about the patch. I was doing fine the first 3 times i played my game then when i got home on sunday my game went crazy the error started coming up again and i'm so mad!! I mean come on EA is really starting to make me sooooooooooooooooo mad! I installed sims 2 on my old laptop so seems like the patch was a waste of time and i'm going back to sims 2. I hope EA crashes and burns! and it seems like they are about to with this crap game with Crappy Perry and then they can't fix a problem that almost half of there players have i mean this is just gonna kill the game. I love the sims 3 but this is just way too much, I should not be stressing over a game! I'm been looking forward all year to play the sims in summer with worrying about school and stuff like that now i can't! EA i hope u fix this problem and make the game on mac's glitch free and get your crap together or your gonna lose pretty much half of your players of this game. Don't underestimate your mac community!
      Here a picture of the error that just happened
      2upxpj5.png
    • KarinLKarinL Posts: 3,989 Member
      edited June 2012
      The only thing EA support have done since the beginning is recommend Mac users to come here to see how other Mac users deal with the problems. The only thing Mac users seem to do here is ask the gurus to please help, because they're all stumped.
      We're all running around in circles. Why are there threads addressed to gurus, when we all know that the only reason this forum even exists is so that Tech Support have a place where they can send their Mac clients?

      Everyone is clamoring for attention from the gurus who never post, and most people are ignoring Bluebellflora's thread where she's trying to collect information that might be helpful.
      http://forum.thesims3.com/jforum/posts/list/15/543129.page

      The gurus might read this, but they don't know how to solve this. The problem is Cider, and EA didn't develop Cider. They just licensed or bought it somewhere and now can't be bothered to hire someone to look at it again and troubleshoot.
      People on Macs are giving up on the game, making the player base smaller and smaller and therefore making it less and less worth it for EA to throw money at the problem. They are ignoring us, hoping we'll go away. And most of us have.
      Post edited by Unknown User on
    • SimNowSimNow Posts: 222 Member
      edited June 2012
      KarinL wrote:
      They are ignoring us, hoping we'll go away. And most of us have.

      Ah ha that might explain why so far Sim City is PC only then.
    • JazzypooJazzypoo Posts: 325 Member
      edited June 2012
      I have a 13-inch Macbook Pro from late 2011.
      Processor: 2.4 GHz Intel Core i5
      Memory 4GB 1333 MHz DDR3
      Graphics Intel HD Graphics 3000 384 MB
      Software Mac OS X Lion 10.7.4 (11E53)

      I seemed to get this exception raised issue when i'm customizing sims in CAS. I usually use the stylist makeover rather than the mirror or the dresser. I have the base game and ambitions and the only core mods i use are nrass story progression, master controller, overwatch, and consigner, and awesomemod.
    • CCSLblomCCSLblom Posts: 1,082 New Member
      edited June 2012
      So, I took this to the Store forum. SimGuru replied and said she'd pass it along to the technical director.

      http://forum.thesims3.com/jforum/posts/list/547095.page

      ^^
      heres the link

      I honestly think they were just clueless :?
    • JazzypooJazzypoo Posts: 325 Member
      edited June 2012
      When the application closed unexpectedly, a window came up with the details of the crash. I have no idea what any of this means so can someone enlighten me?

      Process: cider [5326]
      Path: /Applications/The Sims 3.localized/The Sims3.app/Contents/MacOS/cider
      Identifier: com.transgaming.thesims3
      Version: 1.0 (1.0)
      Build Info: Cedega-7606~7606
      Code Type: X86 (Native)
      Parent Process: ??? [1]

      Date/Time: 2012-06-13 12:20:29.108 -0400
      OS Version: Mac OS X 10.7.4 (11E53)
      Report Version: 9

      Interval Since Last Report: 35988 sec
      Crashes Since Last Report: 1
      Per-App Interval Since Last Report: 9889 sec
      Per-App Crashes Since Last Report: 1
      Anonymous UUID: 33512114-E64F-48A0-85E6-F92D050D1C01

      Crashed Thread: 0

      Exception Type: EXC_CRASH (SIGILL)
      Exception Codes: 0x0000000000000000, 0x0000000000000000

      Thread 0 Crashed:
      0 ??? 0x905b2c22 0 + 2421894178
      1 ??? 0x905b21f6 0 + 2421891574
      2 ??? 0x924459da 0 + 2453952986
      3 ??? 0x9244eb04 0 + 2453990148
      4 ??? 0x9244e1dc 0 + 2453987804
      5 ??? 0x9244e088 0 + 2453987464
      6 ??? 0x9af6b723 0 + 2599860003
      7 ??? 0x9af72a8b 0 + 2599889547
      8 ??? 0x9af728fa 0 + 2599889146
      9 ??? 0x949f60d8 0 + 2493472984
      10 ??? 0x949f5942 0 + 2493471042
      11 ??? 0x949f1cb1 0 + 2493455537
      12 ??? 0x94c82bd9 0 + 2496146393
      13 ??? 0x75e84a09 0 + 1978157577
      14 ??? ********42 0 + 2147528770
      15 ??? 0x800096d1 0 + 2147522257
      16 ??? 0x80002036 0 + 2147491894

      Thread 1:
      0 ??? 0x905b590a 0 + 2421905674
      1 ??? 0x9af5b85f 0 + 2599794783

      Thread 2:: com.apple.NSURLConnectionLoader
      0 ??? 0x905b2c22 0 + 2421894178
      1 ??? 0x905b21f6 0 + 2421891574
      2 ??? 0x924459da 0 + 2453952986
      3 ??? 0x9244eb04 0 + 2453990148
      4 ??? 0x9244e1dc 0 + 2453987804
      5 ??? 0x9244e088 0 + 2453987464
      6 ??? 0x916c50c4 0 + 2439794884
      7 ??? 0x916b8e25 0 + 2439745061
      8 ??? 0x916b8dd5 0 + 2439744981
      9 ??? 0x99460ed9 0 + 2571505369
      10 ??? 0x994646de 0 + 2571519710

      Thread 3:: com.apple.CFSocket.private
      0 ??? 0x905b4b42 0 + 2421902146
      1 ??? 0x99460ed9 0 + 2571505369
      2 ??? 0x994646de 0 + 2571519710

      Thread 4:
      0 ??? 0x905b2c22 0 + 2421894178
      1 ??? 0x905b2280 0 + 2421891712
      2 ??? 0x924459da 0 + 2453952986
      3 ??? 0x9244eb04 0 + 2453990148
      4 ??? 0x9244e1dc 0 + 2453987804
      5 ??? 0x9245ef01 0 + 2454056705
      6 ??? 0x7009e5f4 0 + 1879696884
      7 ??? 0x70092be7 0 + 1879649255
      8 ??? 0x7008dd06 0 + 1879629062
      9 ??? 0x7008dd44 0 + 1879629124
      10 ??? 0x99460ed9 0 + 2571505369
      11 ??? 0x994646de 0 + 2571519710

      Thread 5:
      0 ??? 0x905b2c22 0 + 2421894178
      1 ??? 0x905b21f6 0 + 2421891574
      2 ??? 0x905b2835 0 + 2421893173
      3 ??? 0x70080905 0 + 1879574789
      4 ??? 0x99460ed9 0 + 2571505369
      5 ??? 0x994646de 0 + 2571519710

      Thread 6:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d388 0 + 1879626632
      4 ??? 0x700320ec 0 + 1879253228
      5 ??? 0x7c4af6b0 0 + 2085287600
      6 ??? 0x70064df7 0 + 1879461367
      7 ??? 0x70092be7 0 + 1879649255
      8 ??? 0x7008dd06 0 + 1879629062
      9 ??? 0x7008dd44 0 + 1879629124
      10 ??? 0x99460ed9 0 + 2571505369
      11 ??? 0x994646de 0 + 2571519710

      Thread 7:
      0 ??? 0x905b5d4e 0 + 2421906766
      1 ??? 0x70013eb2 0 + 1879129778
      2 ??? 0x7000c328 0 + 1879098152
      3 ??? 0x70092be7 0 + 1879649255
      4 ??? 0x7008dd06 0 + 1879629062
      5 ??? 0x7008dd44 0 + 1879629124
      6 ??? 0x99460ed9 0 + 2571505369
      7 ??? 0x994646de 0 + 2571519710

      Thread 8:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d388 0 + 1879626632
      4 ??? 0x004e23a9 0 + 5120937

      Thread 9:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x004dab3e 0 + 5090110

      Thread 10:
      0 ??? 0x905b2c22 0 + 2421894178
      1 ??? 0x905b21f6 0 + 2421891574
      2 ??? 0x924459da 0 + 2453952986
      3 ??? 0x9244eb04 0 + 2453990148
      4 ??? 0x9244e1dc 0 + 2453987804
      5 ??? 0x9244e088 0 + 2453987464
      6 ??? 0x916654af 0 + 2439402671
      7 ??? 0x916f1e42 0 + 2439978562
      8 ??? 0x700a235f 0 + 1879712607
      9 ??? 0x916b8e25 0 + 2439745061
      10 ??? 0x916b8dd5 0 + 2439744981
      11 ??? 0x99460ed9 0 + 2571505369
      12 ??? 0x994646de 0 + 2571519710

      Thread 11:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116

      Thread 12:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116

      Thread 13:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x004dab3e 0 + 5090110

      Thread 14:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116

      Thread 15:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116

      Thread 16:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x004dab3e 0 + 5090110

      Thread 17:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116

      Thread 18:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x004dab3e 0 + 5090110

      Thread 19:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116

      Thread 20:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116

      Thread 21:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116

      Thread 22:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x004dab3e 0 + 5090110

      Thread 23:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116

      Thread 24:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x004dab3e 0 + 5090110

      Thread 25:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d388 0 + 1879626632
      4 ??? 0x004e23a9 0 + 5120937

      Thread 26:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d388 0 + 1879626632
      4 ??? 0x004e23a9 0 + 5120937

      Thread 27:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d388 0 + 1879626632
      4 ??? 0x004e23a9 0 + 5120937

      Thread 28:
      0 ??? 0x905b483e 0 + 2421901374
      1 ??? 0x9941542c 0 + 2571195436
      2 ??? 0x71cf02ee 0 + 1909392110
      3 ??? 0x99460ed9 0 + 2571505369
      4 ??? 0x994646de 0 + 2571519710

      Thread 29:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d388 0 + 1879626632
      4 ??? 0x77017e1f 0 + 1996586527
      5 ??? 0x00609663 0 + 6329955
      6 ??? 0x7c4a34b1 0 + 2085237937
      7 ??? 0x70092be7 0 + 1879649255
      8 ??? 0x7008dd06 0 + 1879629062
      9 ??? 0x7008dd44 0 + 1879629124
      10 ??? 0x99460ed9 0 + 2571505369
      11 ??? 0x994646de 0 + 2571519710

      Thread 30:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x004dab3e 0 + 5090110

      Thread 31:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d43a 0 + 1879626810
      4 ??? 0x004e0f3f 0 + 5115711
      5 ??? 0x00f23f74 0 + 15875956

      Thread 32:
      0 ??? 0x905b483e 0 + 2421901374
      1 ??? 0x994153e0 0 + 2571195360
      2 ??? 0x76a3330e 0 + 1990406926
      3 ??? 0x70092be7 0 + 1879649255
      4 ??? 0x7008dd06 0 + 1879629062
      5 ??? 0x7008dd44 0 + 1879629124
      6 ??? 0x99460ed9 0 + 2571505369
      7 ??? 0x994646de 0 + 2571519710

      Thread 33:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d388 0 + 1879626632
      4 ??? 0x75d5a880 0 + 1976936576
      5 ??? 0x70092be7 0 + 1879649255
      6 ??? 0x7008dd06 0 + 1879629062
      7 ??? 0x7008dd44 0 + 1879629124
      8 ??? 0x99460ed9 0 + 2571505369
      9 ??? 0x994646de 0 + 2571519710

      Thread 34:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d43a 0 + 1879626810
      4 ??? 0x7008d483 0 + 1879626883
      5 ??? 0x00e0bd87 0 + 14728583

      Thread 35:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d43a 0 + 1879626810
      4 ??? 0x004e0f3f 0 + 5115711

      Thread 36:: com.apple.audio.IOThread.client
      0 ??? 0x70081053 0 + 1879576659
      1 ??? 0x7009f03c 0 + 1879699516
      2 ??? 0x70081058 0 + 1879576664
      3 ??? 0x7009f03c 0 + 1879699516
      4 ??? 0x70081058 0 + 1879576664
      5 ??? 0x7009f03c 0 + 1879699516
      6 ??? 0x70081058 0 + 1879576664
      7 ??? 0x7009f03c 0 + 1879699516
      8 ??? 0x70081058 0 + 1879576664
      9 ??? 0x7009f03c 0 + 1879699516
      10 ??? 0x70081058 0 + 1879576664
      11 ??? 0x7009f03c 0 + 1879699516
      12 ??? 0x70081058 0 + 1879576664
      13 ??? 0x7009f03c 0 + 1879699516
      14 ??? 0x70081058 0 + 1879576664
      15 ??? 0x7009f03c 0 + 1879699516
      16 ??? 0x70081058 0 + 1879576664
      17 ??? 0x7009f03c 0 + 1879699516
      18 ??? 0x70081058 0 + 1879576664
      19 ??? 0x7009f03c 0 + 1879699516
      20 ??? 0x70081058 0 + 1879576664
      21 ??? 0x7009f03c 0 + 1879699516
      22 ??? 0x70081058 0 + 1879576664
      23 ??? 0x7009f03c 0 + 1879699516
      24 ??? 0x70081058 0 + 1879576664
      25 ??? 0x7009f03c 0 + 1879699516
      26 ??? 0x70081058 0 + 1879576664
      27 ??? 0x7009f03c 0 + 1879699516
      28 ??? 0x70081058 0 + 1879576664
      29 ??? 0x7009f03c 0 + 1879699516
      30 ??? 0x70081058 0 + 1879576664
      31 ??? 0x7009f03c 0 + 1879699516
      32 ??? 0x70081058 0 + 1879576664
      33 ??? 0x7009f03c 0 + 1879699516
      34 ??? 0x70081058 0 + 1879576664
      35 ??? 0x7009f03c 0 + 1879699516
      36 ??? 0x70081058 0 + 1879576664
      37 ??? 0x7009f03c 0 + 1879699516
      38 ??? 0x70081058 0 + 1879576664
      39 ??? 0x7009f03c 0 + 1879699516
      40 ??? 0x70081058 0 + 1879576664
      41 ??? 0x7009f03c 0 + 1879699516
      42 ??? 0x70081058 0 + 1879576664
      43 ??? 0x7009f03c 0 + 1879699516
      44 ??? 0x70081058 0 + 1879576664
      45 ??? 0x7009f03c 0 + 1879699516
      46 ??? 0x70081058 0 + 1879576664
      47 ??? 0x7009f03c 0 + 1879699516
      48 ??? 0x70081058 0 + 1879576664
      49 ??? 0x7009f03c 0 + 1879699516
      50 ??? 0x70081058 0 + 1879576664
      51 ??? 0x7009f03c 0 + 1879699516
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      492 ??? 0x70081058 0 + 1879576664
      493 ??? 0x7009f03c 0 + 1879699516
      494 ??? 0x70081058 0 + 1879576664
      495 ??? 0x7009f03c 0 + 1879699516
      496 ??? 0x70081058 0 + 1879576664
      497 ??? 0x7009f03c 0 + 1879699516
      498 ??? 0x70081058 0 + 1879576664
      499 ??? 0x7009f03c 0 + 1879699516
      500 ??? 0x70081058 0 + 1879576664
      501 ??? 0x7009f03c 0 + 1879699516
      502 ??? 0x70081058 0 + 1879576664
      503 ??? 0x7009f03c 0 + 1879699516
      504 ??? 0x70081058 0 + 1879576664
      505 ??? 0x7009f03c 0 + 1879699516
      506 ??? 0x70081058 0 + 1879576664
      507 ??? 0x7009f03c 0 + 1879699516
      508 ??? 0x70081058 0 + 1879576664
      509 ??? 0x7009f03c 0 + 1879699516
      510 ??? 0x70081058 0 + 1879576664
      511 ??? 0x7009f03c 0 + 1879699516

      Thread 37:
      0 ??? 0x905b5ca6 0 + 2421906598
      1 ??? 0x7008ce1a 0 + 1879625242
      2 ??? 0x7008d184 0 + 1879626116
      3 ??? 0x7008d388 0 + 1879626632
      4 ??? 0x004e23a9 0 + 5120937

      Thread 38:
      0 ??? 0x905b502e 0 + 2421903406
      1 ??? 0x994646fe 0 + 2571519742

      Thread 39:
      0 ??? 0x905b502e 0 + 2421903406
      1 ??? 0x994646fe 0 + 2571519742

      Thread 40:
      0 ??? 0x905b502e 0 + 2421903406
      1 ??? 0x994646fe 0 + 2571519742

      Thread 41:
      0 ??? 0x905b502e 0 + 2421903406
      1 ??? 0x994646fe 0 + 2571519742

      Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x10004005 ebx: 0x07000006 ecx: 0xbfffe22c edx: 0x905b2c22
      edi: 0xbfffe318 esi: 0x07000006 ebp: 0xbfffe258 esp: 0xbfffe22c
      ss: 0x00000023 efl: 0x00000206 eip: 0x905b2c22 cs: 0x0000000b
      ds: 0x00000023 es: 0x00000023 fs: 0x00002007 gs: 0x0000000f
      cr2: 0x700ff764
      Logical CPU: 0

      Binary Images:
      0x8fe75000 - 0x8fea7aa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld

      External Modification Summary:
      Calls made by other processes targeting this process:
      task_for_pid: 182
      thread_create: 0
      thread_set_state: 0
      Calls made by this process:
      task_for_pid: 0
      thread_create: 0
      thread_set_state: 0
      Calls made by all processes on this machine:
      task_for_pid: 38894
      thread_create: 1
      thread_set_state: 0

      VM Region Summary:
      ReadOnly portion of Libraries: Total=280K resident=280K(100%) swapped_out_or_unallocated=0K(0%)
      Writable regions: Total=3.0G written=1.9G(64%) resident=2.1G(69%) swapped_out=665.4M(22%) unallocated=937.3M(31%)

      REGION TYPE VIRTUAL
      =========== =======
      (null) (reserved) 13.9M reserved VM address space (unallocated)
      CG backing stores 3608K
      CG image 96K
      CG raster data 128K
      CG shared images 3448K
      CoreGraphics 8K
      CoreServices 1832K
      IOKit 261.6M
      MALLOC 203.4M
      MALLOC guard page 32K
      MALLOC_LARGE (reserved) 3072K reserved VM address space (unallocated)
      Mach message 8K
      Memory tag=242 12K
      OpenGL GLSL 1116K
      OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
      SQLite page cache 192K
      Stack 69.1M
      VM_ALLOCATE 2.7G
      __DATA 172K
      __LINKEDIT 76K
      __TEXT 204K
      mapped file 358.2M
      shared memory 74.1M
      shared pmap 16.0M
      =========== =======
      TOTAL 3.7G
      TOTAL, minus reserved VM space 3.7G

      Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f98
      Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
      Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
      Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
      Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
      Network Service: Wi-Fi, AirPort, en1
      Serial ATA Device: ST9500325ASG, 500.11 GB
      Serial ATA Device: ***********-R UJ-8A8
      USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
      USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
      USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
      USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
      USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
      USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
      USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    • phantomisgr8phantomisgr8 Posts: 9 New Member
      edited June 2012
      I'm having the same problem. I just installed Pets today. When I try to create a new neighborhood, it'll start to load and about a third of the way through, it crashes saying "Unhandled exception at 0x80000003 at address 0x0058a526."

      While we're at it, my initial loading screen is all black except for the green loading bar and the words form a giant white rectangle rather than a continuous stream of words.

      Oh. And my computer won't let me install the latest patch.

      Gotta love EA :twisted: :twisted: :twisted:
    • farrahrulezd00dfarrahrulezd00d Posts: 27 New Member
      edited June 2012
      I'm not sure if this will work for everyone, but I found that deleting cache files and thumbnails has helped.

      Mac OS: /Users/<username>/Documents/Electronic Arts/The Sims 3/

      CasPartCache.package
      compositorCache.package
      scriptCache.package
      simCompositorCache.package

      Mac OS: /Users/<username>/Documents/Electronic Arts/The Sims 3/Thumbnails/

      CASThumbnails.package
      ObjectThumbnails.package
    • phantomisgr8phantomisgr8 Posts: 9 New Member
      edited June 2012
      farrahrulezd00d wrote:
      I'm not sure if this will work for everyone, but I found that deleting cache files and thumbnails has helped.

      Mac OS: /Users/<username>/Documents/Electronic Arts/The Sims 3/

      CasPartCache.package
      compositorCache.package
      scriptCache.package
      simCompositorCache.package

      Mac OS: /Users/<username>/Documents/Electronic Arts/The Sims 3/Thumbnails/

      CASThumbnails.package
      ObjectThumbnails.package

      It doesn't work for everyone. Deleted those files and am still having same issues.
    • BeautyLavenderBeautyLavender Posts: 34
      edited June 2012
      This is never getting fixed... i emailed the company that made Cider and they pointed the blame to EA (Sims 3) and that they are the ones that need to do something about it... not them..... Im beginning to lose hope.
    • JazzypooJazzypoo Posts: 325 Member
      edited June 2012
      I found that most times it happened, I was customizing a Sim in CAS and flipping through desktops in spaces. When I get to the desktop with the sims running, it gives me the exception raised error. I've also been getting error code 12 because I've been playing my town for a long time, but that's another story. :\
    • farrahrulezd00dfarrahrulezd00d Posts: 27 New Member
      edited June 2012
      Well I've discovered that I'm only having this issue while playing Hidden Springs. I just played Sunset Valley and let that run for an hour and had no problems. I've also removed some old mods that haven't been updated for some time, and a bit of CC too (particulary Rose Sims). But Hidden Springs was my problem. I hope this might have helped someone.
    • museman98museman98 Posts: 2,158 Member
      edited June 2012
      This doesn't happen to me. I dare all of you to ask me why
    • BeautyLavenderBeautyLavender Posts: 34
      edited June 2012
      I still can't believe its been over a year and no solution or patch has been made by EA or the company who created Cider to fix this horrible problem.... Not even compensation for those who wasted so much money into this franchise. Im getting really fed up about it all :(
    • trishajamtrishajam Posts: 25
      edited June 2012
      museman98 wrote:
      This doesn't happen to me. I dare all of you to ask me why

      Is it because you don't have any mods or custom content installed??
    • museman98museman98 Posts: 2,158 Member
      edited June 2012
      trishajam wrote:
      museman98 wrote:
      This doesn't happen to me. I dare all of you to ask me why

      Is it because you don't have any mods or custom content installed??

      No. i have plenty of custom content installed. Keep guessing. I will give the answer soon though.
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