Fellow Mac users i though we should try to collect all the different issues in one tread. I hope you will help me do this. - This way we can easier learn from each other. And hopefully EA will look at the issues while working on new patches.
I am inspired by Crinrict and her Bug tread, but i hope we can make this our collective help tread, where we continue to help out each other like we have so far. I am not very technical, so i dont have all the answers and Im not going to reply to everything either, i simply though we should have one tread with all the Mac issues.
Patch - Launcher issues
I just had a chat with EA support and I was told that they are working on new patches all the time, so fare so good, but he could not tell me when it would be out.
He did give me the last link, i have not tried it yet, so im not sure its newer than the one SimGuruBrent provided us last time we saw a guru around, but i will post the links, and let you know when i tried it, if it makes a difference.
"For any Updating issues or errors that you get..
The Mac issue can be easily remedied by manually downloading and installing the respective patches here:"
o US Base Game DVD Version:
o Europe Base Game DVD Version:
o Digital Download Base Game Version:http://llnet.thesims.cdn.ea.com/sims/u/f/sims3/mac/To-6135-1.22.9.011017.tgz
I learned from the first manual patch thats its very important that you choose the right game (Base game) in your sims 3 folder when you apply it. Otherwise you will get a notification saying you should reinstall you game. - Dont reinstall, just select the Base game folder in the sims 3 folder.
The first patch provided from SimGuruBrent can be found in this tread:http://forum.thesims3.com/jforum/posts/list/380002.page
Game crash issues
A lot of us are experiencing game crash while playing, a lot of different solutions are being suggested in this tread http://forum.thesims3.com/jforum/posts/list/379332.page
I also had this issue, but the last two times i played, i removed all my cache files before playing, and it did not crash. I still have memory notifications on. It did not crash creating a manual memory or in game options, as it did the first two times i played, without moving my cache files first.
Delete this files from you sims 3 folder:
Try it, and please post if it works or not for you.
Promplems downloading from the store
Some are having problems downloading items from the store. I suggest you use Firefox instead of Safari, when you use the store, - or sometimes the forum as well. If you go in to your settings, you can change the preferred game to default choose you last game EP/SP.
I'v been asked how to do this, but my settings are in Danish, so im not sure what the right translation is, i will try to explain, but if anyone can do it better, please do.
Thanks to libby0 we now have the right english terms:
Then scroll down to Sims3 and select Use The Sims3 + latest game XP or SP (default)
Finding you individual game patch numbers
When you have a PC you can just mouse over the game icons in your launcher to see the individual game patches, to check if they are the way they are suppose to, i asked support for a way to do it on a Mac:
"Locating The Game Version For The Sims 3 On MAC....follows... 1. Navigate over to the Sims 3 Install Folder (Contents/Resources/transgaming/c_drive/Program Files/Electronic Arts/The Sims 3) 2. Once you are in the install folder you will need to go to /Game/Bin. 3. Inside the Bin folder there will be a file named "default.ini". 4. Right click on the file and select Open With > Text Edit. 5. "Game Version:" Will be located towards the bottom of the file."
I cant share memories, i cant write @ to enter my email the normal Mac way, i asked support, he just said they where working on it. Has anyone else been able to share a memory from a Mac?
- Thanks to Amiolia we now have a quick fix for this until a patch solves this issue, here is her suggestion:
"Here's an easy workaround that worked for me. Write an @ mark in another application (for example TextEdit), cut it and you'll be able to paste it inside the game. Use the remember my e-mail -option so you don't have to redo this everytime."
It seem like more Mac users now are having problems downloading from the Exchange. I have had this problem for a long time. I always get a notifications saying my game need to be updated, even when i look at my own uploads. - And when my game is up to date.
I Talked to support about a long time ago and again yesterday, they still dont have a fix for it.
Have anyone found a way to be able to it again?
Rules, please read before you post
I hope everyone will try to help each other out, but please dont just post "help" if you had not read the above or some of the other posts, where a solution can be suggested.
Your welcome to post your support chat, but please remove the name from the support person, or the tread might get deleted.
I dont think there are any more rules
Lets make our games work!