First it told me that "An error of unsolvable nature has occurred" and threw up the log in screen again at me. Then, it kept telling me "There's a problem with your account" when I tried to log back in. I finally shut down my computer and restarted it again, hoping that would help. It did, in so far as letting me log back into the app again. But now, every time I click on my Sims4 game to try to open it up so that I can play it, it tells me "The server encountered a mysterious error. Try again in a little bit."
Uhhhh, what gives? Is anyone else having this or other issues with the app currently?
Thank you so much! Clearing the cache then running "App Recovery" seems to have done the trick as I finally allowed me to start the game up. I really appreciate your reply with help and so quickly too!
I mostly play offline but the app only lets me do that if I restart the PC, even if I have only just booted up. I refuse to update my game until after the toddlers update, and relevant mod updates.
Thank you so much! Clearing the cache then running "App Recovery" seems to have done the trick as I finally allowed me to start the game up. I really appreciate your reply with help and so quickly too!
@Serendipity38
No problem at all! I’m glad it’s working for you now! 👍🏼
Comments
Reinstalling the app or clearing the cache might help:
https://answers.ea.com/t5/Bug-Reports-Technical-Issues/Can-t-launch-EA-Desktop-it-gives-me-a-quot-Something-went-wrong/m-p/10780602/highlight/true#M4757
Thank you so much! Clearing the cache then running "App Recovery" seems to have done the trick as I finally allowed me to start the game up. I really appreciate your reply with help and so quickly too!
@Serendipity38
No problem at all! I’m glad it’s working for you now! 👍🏼