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My Sims 4 game keeps not responding
DizzyDi34
Posts: 449 Member
My pc did a scan yesterday and before that my Sims game was fine, now when I load up the game it starts fine but then will not respond at all making me have to close the game. Sometimes I can play it a little but after a short time it says not responding again, I have cleared caches but it still acts the same, anyone have any ideas why this is happening? Also it seems like i cannot multitask anymore while playing the sims since my pc scan as this is what causes my game to not respond which is very annoying.
Post edited by DizzyDi34 on
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I am sorry that you are having these issues
If you have cc/mods in your game, move your mods folder to the desktop. Then start the game and see if the issues are still there. If it has helped with the issues, put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testing after each one to see which is the causes of the problem.
If the issues still remain, repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair.
Try deleting the cache files and see if that helps
https://sims4.crinrict.com/en/2014/09/delete-cache-files/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello @DoggyAndKitty185
If you have cc/mods in your game, move your whole mods folder to the desktop. Then start the game and see if the issues are still there. If it has helped with the issues, put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testing after each one to see which is the causes of the problem.
Try turning off origin in-game and see if that helps. To do that, go to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game
Try starting the game in windowed mode and see if that helps.
https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You can check here for recently broken/updated Mods. There is also information on how to troubleshoot your game:
https://forums.thesims.com/en_US/discussion/995765/broken-updated-mods-cc-nov-30-2021-neighborhood-stories-patch/p1
I'm so sorry. I hope you don't have to do that. Did you try asking for help with either of these resources?
Answers HQ (AHQ) https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs
or
Deaderpool Discord: https://discord.gg/z9qPtWU they are really good at problem-solving.
Make sure you have deleted everything in your cache folder and the localthumbcache.package file. If you are still having issues with your game without Mods, please go to the EA Answers Help Center.
To find which Mods may be causing trouble you can go to the BROKEN/UPDATED MODS & CC: JULY 26 '22 SEXUAL ORIENTATION/HIGH SCHOOL ETC. PATCH AND AUGUST 2 HOTFIX thread.