This site has entered read-only mode as of July 18th. The new Forums.EA.com are now live.

Industrial Loft Kit Should be Refundable

KathMHughesKathMHughes Posts: 467 Member
I have bought all the packs, from every Sims franchise ever, and have spent a ton at the Sims 3 store.

I'm ok with previously "exclusive to pack" content being put in the basegame. I think it's fine, especially for older packs. This is similar to have Sims Deluxe, and Sims Double Deluxe worked for previous versions of the game.

However, the window from Industrial Loft Kit is different. I bought the kit for the window. I did not receive the window in my kit. And now the window is going straight to basegame without ever being exclusive to the kit.

I am dissatisfied with my purchase, because without the window, I do not feel the pack is worth what I paid for it in Canadian dollars.

If you agree, please respond and maybe we convince them to give us refunds as an option.

Comments

  • Options
    Calico45Calico45 Posts: 2,038 Member
    Didn't they say they were adding that window in an update on Twitter?

    If it still wasn't added, screenshot that tweet and take it to Origin support. You may get farther than you think.
  • Options
    Calico45Calico45 Posts: 2,038 Member
    Assuming you purchaser with Origin.
  • Options
    OnverserOnverser Posts: 3,364 Member
    Isn’t it being added to the pack in the update?
  • Options
    VeeDubVeeDub Posts: 1,862 Member
    Onverser wrote: »
    Isn’t it being added to the pack in the update?

    Actually no, it's being added to a future base game update. I can see why some would be upset by this one.
    FYI: Just because you can see my signature, don't assume that I can see yours.
    Because I can't; I keep all sigs turned off. ;)
  • Options
    Chicklet453681Chicklet453681 Posts: 2,438 Member
    Yeah pretty crappy of them. So for those of use who specifically bought that kit JUST to get the window that was showcased, we've been ripped off. Makes me not want to get any more kits now, because months later it will be given away for free.
  • Options
    babajaynebabajayne Posts: 1,866 Member
    Can I ask what it is about this window that makes it so much different than what we have already? I'm genuinely curious, I don’t mean to say there is no difference- I just think it looks pretty interchangeable with what I already have. This kit is the only kit I bought (months later) and I bought it for the bed, couch and decor.
  • Options
    SimmingalSimmingal Posts: 9,333 Member
    edited October 2021
    tbh I would have been also annoyed if they updated the window into the kit because its like part of the moschino set though

    i think base game is good call but yes you should perhaps be more careful about what comes in a pack and yes they shouldn't use false images of things to advertise

    and yes maybe you should be able to get refund due to false advertising
    ⭐️ AHQ Champion 🦇 Vlad Advocate 🐉 Team Dragons
    🏡 Gallery 📖 Stories 🌍 World Project 🥔 MOD/CC Free
  • Options
    Calico45Calico45 Posts: 2,038 Member
    babajayne wrote: »
    Can I ask what it is about this window that makes it so much different than what we have already? I'm genuinely curious, I don’t mean to say there is no difference- I just think it looks pretty interchangeable with what I already have. This kit is the only kit I bought (months later) and I bought it for the bed, couch and decor.

    It isn't really. People just liked the style of it specifically.

    I think the whole thing is it just feels sketchy that a window not in the kit, base game, or even other released DLC was used in the marketing. It is a kit after all. You get get so little, the smaller details matter all the more.
  • Options
    babajaynebabajayne Posts: 1,866 Member
    Calico45 wrote: »
    babajayne wrote: »
    Can I ask what it is about this window that makes it so much different than what we have already? I'm genuinely curious, I don’t mean to say there is no difference- I just think it looks pretty interchangeable with what I already have. This kit is the only kit I bought (months later) and I bought it for the bed, couch and decor.

    It isn't really. People just liked the style of it specifically.

    I think the whole thing is it just feels sketchy that a window not in the kit, base game, or even other released DLC was used in the marketing. It is a kit after all. You get get so little, the smaller details matter all the more.
    I don’t blame anyone for finding this upsetting. It’s false advertising. I’m just super impressed that anybody can pick this window out of a lineup. That’s an attention to detail I just don’t have. 😊
  • Options
    KathMHughesKathMHughes Posts: 467 Member
    edited October 2021
    I build a ton, and had a certain vision when I bought the kit. I was ok with it being delayed and being added into the kit eventually. But being added direct to basegame is just a big oooofff
  • Options
    sims2freak737sims2freak737 Posts: 2,543 Member
    I'm ok with previously "exclusive to pack" content being put in the basegame. I think it's fine, especially for older packs. This is similar to have Sims Deluxe, and Sims Double Deluxe worked for previous versions of the game.

    I do understand your frustration but I also don't think it makes total sense to be okay with previously exclusive to pack content being added to base game but not this window. If the window was included with the kit and you paid for it, it would be even more frustrating to then see it released to everyone for free at a later date.

    Correct me if I'm wrong but the window with the kit came about because they used an image (not from the game) with the window and Simmers expected it to be in the kit. Which again, I agree they shouldn't have advertised with something that isn't included, but at the same time, the image wasn't taken directly from in game.

    Either way, I think they should release the window just for those that have purchased Industrial Loft Kit and they should stop adding content from paid DLC to the base game for free.

    Side Note: It's odd they'd take hairstyles from DLC and add it to base game for free for better representation then go and charge Simmers for two new kits that are literally about representation...
Sign In or Register to comment.
Return to top