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I am so sad
dmel15
Posts: 572 Member
I'm about to start crying right now. I am trying to reinstall Sims 3 on my new laptop, and all the expansions I own are registered to my dmel25 account on Origin EXCEPT Sims 3 Late Night, I don't know why it isn't, but I have my physical copy of the game.
Well, my laptop doesn't have a CD drive for me to install Late Night so now I can't install it. I have contacted EA and they keep telling me I need to verify the account and email that used my old code, but I can't because I don't remember what that was, I was given Late Night as a Christmas gift 11 years ago and just remember installing it on my computer. So EA keeps telling me there is nothing they can do about getting me my game code back and now I can't play my favorite Sims 3 expansion.
I don't want to have to buy it again when I own it already and I am about to start crying honestly.
Well, my laptop doesn't have a CD drive for me to install Late Night so now I can't install it. I have contacted EA and they keep telling me I need to verify the account and email that used my old code, but I can't because I don't remember what that was, I was given Late Night as a Christmas gift 11 years ago and just remember installing it on my computer. So EA keeps telling me there is nothing they can do about getting me my game code back and now I can't play my favorite Sims 3 expansion.
I don't want to have to buy it again when I own it already and I am about to start crying honestly.
Post edited by EA_Leeloo on
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Comments
Do you have the manual? The booklet that has serial code on the back?
If you don't, I'd recommend you to take a picture of your game and the disk and contact EA with those pictures. Maybe it will work then?
Or if you have forgotten your password but remember everything else from you old account you can try to reset your password.
Right now you can probably find Late Night on CDkeys for 7-8$. Alternatively, you can purchase an external CD-drive. I have a laptop with no CD drive to and believe me, investing in one is the best thing I did. CDs are becoming rare but there are still those occassion where you need one. External CD-drives aren't very expensive either.
S3 simblr: http://simplysimming.tumblr.com/
S4 simblr: http://simlogic.tumblr.com/
I do! I talked to a few EA help people and gave them the code for the game I own and they said it is owned by an account and that if I can verify the account they can give me the code back. But I don't remember the account they are talking about, I just remember installing the game to my computer 11 years ago straight from the disk!
I would advise against using a retailer that's not on the official list of retailers. While the non-official ones may have them for cheaper, you can't be 100% sure that the keys are keys obtained legally by the seller or that there aren't any other problems.
@dmel15 Did you ever upload anything to the Sims 3 Gallery that required Late Night? That would be another way to possibly prove ownership of Late Night. Not sure if that would count to EA, but it's worth a shot.
I don't. Well, I do.. but I had to upgrade my computer and my friend didn't tell me that it was going to wipe my C Drive so I lost everything Sims related..
What makes it worse is I have Sims 3 World Adventures as well in a physical copy and I was able to register that to my dmel25 account but it wouldn't let me register Late Night hence the current issue I have. I just feel like I am being scammed and it makes me really disheartened because Late Night is my favorite Sims 3 expansion.
Could you have accidentally registered the game to this account instead of the dmel25 account?
This would be very nice. I would be forever grateful if a wonderful member of this community found it in their heart to buy me a digital version of Sims 3 Late Night, I have seen such acts of kindness here before but I will not ask anyone to do such a thing, especially in these hard times.
I second this. There are some very kind simmers that would love to give a gift that would mean the world to you. I would have a breakdown is that happened to me
complete forum tutorial
Thank you @MDianaSanders for halloween-fying Golluma
I did not mix up these accounts. I gave EA all my emails I have used in the last 10 years and even my parents who bought me the game and they said none of them were connected to the account that the game code was used for so I am at a loss.
I get your point but i doubt big credited retailers as the ones i advised will get illegal copies of the game. I, for once, have bought from all i advised besides steam, and both have true keys (as it was expectable).
You may also want to post in the Sims 3 General Discussion forum.
Sorry to hear about your dilemma. If worse comes to worse, you could wait for Late Night to go on sale. I wish there was more I could do to help you. I am no longer able to get the Pet Shop that came with the limited edition of Pet's to work, but at least I am able to get the pack to work.
There is an option to "buy as a present" right next to the regular "buy" option. I never used it but i suppose they'll send you a code that you can then give to whoever you want.
Works for games too, is a private personal copy so its legal and works on laptops without DVD players, and there is a free Ashampoo license and a paid Pro one.
Call me Slavic for short. (^-^*)/
Slavic_Empiress on TS3 site, I always welcome more friends.
I sim with integrated graphics. d(-_^)