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    "The Captcha Solution Was Not Correct. Please Try Again."

    xLunaSimsxxLunaSimsx Posts: 6,719 Member
    edited October 2017 in Off Topic Chat
    Okay. This is a serious and absolutely outrageous issue.
    I am trying to log into my Instagram account, and when I do, it pops up a ReCaptcha.
    So I enter EXACTLY what it says, no errors whatsoever, and then it tells me "The Captcha solution was not correct. Please try again."
    This happens no matter what I do, correct captcha or incorrect. What gives? What does it mean? It's driving me crazy because I can't get into my account because I'm blocked by it.
    280m5pe.png
    MPy9H9S.gif
    ♥
    Post edited by xLunaSimsx on

    Comments

    • DeKayDeKay Posts: 81,577 Member
      Wait. Since when did Instagram use ReCaptcha? I've never gotten that even when I couldn't remember my password the other time and got it wrong 3 times. XD

      Could you maybe try to log in using the web version?

      https://www.instagram.com/
      My Top Song of the Day: Innocence by Avril Lavigne
      832XG3D.gif
    • xLunaSimsxxLunaSimsx Posts: 6,719 Member
      DeKay wrote: »
      Wait. Since when did Instagram use ReCaptcha? I've never gotten that even when I couldn't remember my password the other time and got it wrong 3 times. XD

      Could you maybe try to log in using the web version?

      https://www.instagram.com/

      They've used it for a while actually, it pops up for me randomly sometimes for verification but it's never given me trouble until now.
      And yes, I've done it on all my devices as well as the web version, same error. I'll post a screenshot as well.
      MPy9H9S.gif
      ♥
    • DeKayDeKay Posts: 81,577 Member
      That looks like the old version of Instagram. Did you not update it?

      Is there also a way for you to change your password on the front page? Maybe try that. If everything fails, I'd say contact the staff.
      My Top Song of the Day: Innocence by Avril Lavigne
      832XG3D.gif
    • DeKayDeKay Posts: 81,577 Member
      That just looks really fishy. You're either blocked or someone else tried to hack into your account. They won't ask you to verify your account if you have already done that ages ago, which I'm assuming you have. :sweat_smile:
      My Top Song of the Day: Innocence by Avril Lavigne
      832XG3D.gif
    • xLunaSimsxxLunaSimsx Posts: 6,719 Member
      DeKay wrote: »
      That just looks really fishy. You're either blocked or someone else tried to hack into your account. They won't ask you to verify your account if you have already done that ages ago, which I'm assuming you have. :sweat_smile:

      Okay so first, that screenshot was from the computer, google-chrome version of Instagram. Not the mobile app.
      And yeah, I've verified a million times! And I can't change the password because I can't remember the email on my account :(
      MPy9H9S.gif
      ♥
    • DeKayDeKay Posts: 81,577 Member
      LunaMikaelson wrote: »
      DeKay wrote: »
      That just looks really fishy. You're either blocked or someone else tried to hack into your account. They won't ask you to verify your account if you have already done that ages ago, which I'm assuming you have. :sweat_smile:

      Okay so first, that screenshot was from the computer, google-chrome version of Instagram. Not the mobile app.
      And yeah, I've verified a million times! And I can't change the password because I can't remember the email on my account :(

      Wait, so you're saying you're always logged in to your account but now, suddenly you're logged out?

      Try these:

      https://help.instagram.com/374546259294234
      My Top Song of the Day: Innocence by Avril Lavigne
      832XG3D.gif
    • YasinYasin Posts: 1 New Member
      I also encountered the same problem on https://www.camelwaygroup.com/
    • lucciealucciea Posts: 99 Member
      captchas... :s
      im weird but i like it that way!
      j8k3xea.png
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