I have been having this issue for a while with one of my store bought items, the 'Braided, Bundled and Beaded' child's hair style. This item is not showing up in the game no matter how many times I uninstall and re-install it.
I have recently re-installed the game, no mods or CC, and downloaded only that store item. However, even though It shows as installed in the launcher and on the in game dashboard, it does not show up in CAS. Any help will be appreciated!
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@ZeeGee shared an archive of the latest store patch (since the "download" on the store patch update page is no longer active):
http://simfileshare.net/download/462061/
Store Install
Unlocked Stencils
random legacy
@ciane, thanks for yor help. Sorry for the late reply.. You are right, I am on patch 1.67 so will have to update the store patch. However, I think I will just do without the hair as I found the process updating the store patch too complicated
Store Install
Unlocked Stencils
random legacy