Forum Announcement, Click Here to Read More From EA_Cade.
Could not locate this item
BethSims4
Posts: 113 Member
I don't know how this happened but in My Library, I downloaded some lots but at some point, the images are gone and all that appears are llamas. And when I try to click on the picture, a message appears saying "Could not locate this item". Even though I tried looking for these things up on Gallery, I found them and I can see they've already been downloaded. But the images still don't appear in My Library. I've already tried to reinstall the game but no luck. Does anyone know how to fix this.
0
Comments
The files of your builds and Sims households are kept in your tray folder in your Sims 4 folder. You may need to remove the files of the builds that are missing the images, and re download the builds again.
Each sims household contains 5 files and an extra file for each extra sim. ( 1x .householdbinary, 1x trayitem, 2x .sgi, 1x .hhi and an extra sgi file for each extra sim)
A Lot consists of 6-11 files, depending on how many floors your Lot has (1 trayitem file, 1blueprint file and 4 bpi files, and an extra bpi files for each extra floor).
Try to find the files that relate to the build that is causing the issue, and remove them from the tray folder. You can sort the tray folder by date /time and that can help you to find the files. The date will be on the build that is on the gallery,
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
If you are continuing to have issues after trying to find the files of the builds,you may be best to post on the AHQ EA Sims 4 site
https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Try sorting the tray folder by date. Then look at the gallery and see what the date is on the build. Then go to the tray folder and find the files that were downloaded that day. This should help to locate the files for a build.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
https://answers.ea.com/t5/General-Discussion-Feedback/Welcome-to-the-Sims-Section-of-AHQ/td-p/6931624
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase