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Please help.

Hey guys I had to refresh my pc now my Sims 2,3,4 game icons are gone what do I do?
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Comments

  • EgonVMEgonVM Posts: 3,212 Member
    Have you checked your program files?
    You can never discover The Sims games 100%. Even when you think you know everything, the game manages to surprise you.
    That's why I do experiments in the game from time to time and tutorial videos on YouTube.
  • LaracroftEyes1LaracroftEyes1 Posts: 283 Member
    What do I do for program files?
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  • LaracroftEyes1LaracroftEyes1 Posts: 283 Member
    Oh 🎃🎃🎃🎃 all sims game are gone from my programs.
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  • avak_2006avak_2006 Posts: 5 New Member
    > @LaracroftEyes1 said:
    > Oh 🌺🌺🌺🌺 all sims game are gone from my programs.
    im fairly sure if you re-download origin, log in and go to your game library you should be able to re-download them.
    if that doesnt work, go to EA Help and get in touch with an advisor, you'll need proof though.
  • LaracroftEyes1LaracroftEyes1 Posts: 283 Member
    What kind of proof?
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  • LaracroftEyes1LaracroftEyes1 Posts: 283 Member
    Wish me luck I had to update Microsoft visual c+ client and I was able to download origin client and now it downloading Sims 4
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  • floridameerkatfloridameerkat Posts: 1,131 Member
    What do you mean by "refresh" your pc?
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  • LaracroftEyes1LaracroftEyes1 Posts: 283 Member
    I had to reboot it back when I first bought it in 2014 and good chance I be getting me another computer this summer.
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  • LiELFLiELF Posts: 4,687 Member
    I had to reboot it back when I first bought it in 2014 and good chance I be getting me another computer this summer.

    A factory reset? When you do that, computers usually wipe your files. Sometimes they give you a warning to back up anything that you want to keep before resetting. I hope you didn't have anything important on your computer.

    In the future, it's a good idea to keep a backup of any important files, folders, pics, ect. on a separate drive or on a cloud storage so you don't lose anything vital.
  • LaracroftEyes1LaracroftEyes1 Posts: 283 Member
    LiELF wrote: »
    I had to reboot it back when I first bought it in 2014 and good chance I be getting me another computer this summer.

    A factory reset? When you do that, computers usually wipe your files. Sometimes they give you a warning to back up anything that you want to keep before resetting. I hope you didn't have anything important on your computer.

    In the future, it's a good idea to keep a backup of any important files, folders, pics, ect. on a separate drive or on a cloud storage so you don't lose anything vital.

    I know and I have already reinstalled Sims 3, and Sims 4 as of now Sims 2 is downloading.
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  • EA_MaiEA_Mai Posts: 1,800 EA Staff (retired)
    Hey, I'm locking this thread as it doesn't belong on here. You seem to have it sorted by now (yay!), but if you need further help, please, use the 'Technical Issues - PC' section to ask for help instead. ;)
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