The update erased years of work… I didn’t even know it would happen until after it did. I can’t afford a new laptop but I’ve spent countless hours contributing to the gallery and now I can’t even look at it. All my work is gone… I’m really disappointed in who ever made the call- because from the look of things anyone who couldn’t afford the transfer is dead to the company. All our time, trust, and emotional investment amounts to nothing after one update.
While this post wasn't flattering I hope you'll let it stand. I feel betrayed by my favorite brand, I'm very upset, and I'd like to use this post to mourn the loss of years of creative expression.
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They’re saying they’ve lost access to the online gallery and everything they posted to it. But, if you still have your tray files shouldn’t your things still be in your library because that’s not an online feature.
As for all other issues, I've set up a thread here with a FAQ: https://answers.ea.com/t5/Technical-Issues-PC/PLEASE-POST-HERE-Questions-regarding-drop-of-32-bit-OS-Support/td-p/7681382/
Feel free to ask any questions/posts problems you have with it.
You can also download and install the legacy edition and play with that if you're on 64 bit. Just tried it and it works. You can set it to legacy in Origin. It does have all the downsides (no updates, no gallery, no DU) but you can play 32 bit that way still.
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
Are you having issues running the game in windowed mode?
go into Origin-Libarary click on the Sims 4 (settings)-game proprieties->advanced options it might tell you which version you launch in .
What operating system and video card are you using?
OS: Windows 8.1 64bit
Video Card: GeForce GTX 650 (and I think I last updated the graphics drivers earlier this year I would say May)
Thank you. Do you use mods/custom content? If so, does the issue still occur when mods and custom content are fully removed?
same place I mentioned earlier? There's an arrow next to it and click on it and it will give you the 64 option.
I do but I been updating the mods as @luthienrising post the updates. But I should point out when I first played this game back in Sept of 2014 (without any mods). People had advised me to play in 32bit mode w/ laptop processing since when I was trying to improve a house all I had was crashing game. But with the exception of some CC traits which never been updated. I don't think CC traits or dresses would affect the game.
But it seems to not flash without the mods folder. It worked for like 4 seconds after I put them back in...before I get the flashing game and the repeating of the Sims 4 icon on the task bar.
@crinrict which folders will I have to share? Thanks in advance for your advice
I once had to resort to a credit card to buy a laptop that could run Sims3/4 and was lucky enough to find my bank was offering 0% for 17 months to transfer CCs or Shop cards. I did and paid off my laptop on 0% monthly for those months and hid my bank's card so that I couldn't use it for anything else since. You have to do a bit of researching to find a good deal for a new one and it is a good time of the year to do it.
Otherwise some Sims Website like MTS might start some threads to help 32bit'ers. They made good machines in those days but they do suddenly give up the ghost with the CMOS batteries failing. One did on me last week.
Anything you bought last year will be 64-bit, unless it's a refurbish with an older version of Windows. 64-bit has been the standard since at least 2014. This shouldn't affect anyone with a newer computer.