Hi! I'm in desperate need of help - I played the sims last night and it crashed. Nothing unusual, I cleaned the cashes and went to bed. This morning I tried to fire up the game and the launcher appears, but when I click on the start button I get a little grey square with:
EP10 a required security module cannot be activated this program cannot be executed (3000)
I shut down the computer, launched a boot-time scan, then cleaned the register, launched another thorough virus scan and tried again. Same message.
My laptop is still on Windows 8.1, and the game is patched to 1.67. Do I have to update to 1.69 through Origin? I haven't installed "into the future" on my laptop, as I'm afraid it will upgrade to 1.69 automatically.
Tagging
@phoebebebe13 - please help!
Comments
I'll tag @igazor or @puzzlezaddict as well.Phoebe and these two are great at helping.
https://graceymanorsims3.tumblr.com/
https://graceymanorsims3.tumblr.com/
This was one of those setups where you had to have the EP10 (Island Paradise) disc in the CD-ROM drive in order to play? It could be that the disc or the drive was going bad if so. But the error usually means one of two things -- something is interfering with the disc based DRM that wasn't doing so before and an Origin install, for all the annoyances that brings to the table, should at least fix that or the system's BIOS is in need of updating.
NRaas has moved!
Our new site is at http://nraas.net
Anyway, if you do ever want to go back to discs, maybe the issue will have been fixed in the interim (hah), or at the very least someone will have found out what exactly was causing the problem.