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Origin Problem
Lilia1971
Posts: 391 Member
Hi. I just bought a stuff pack and went to download it on origin. It says I own pack, but the download button wont work. Has anyone had this problem before? Thanks
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https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
This issue was supposed to be resolved a couple of weeks ago, with the recent Origin patch. Hopefully, the above steps will help. But if they don't, you can try one other trick (for Windows; there's a different trick for Mac OS).
- Sign into Origin, hover over your username, and go to Application Preferences > Application. Under Client Update, disable automatic game updates. Exit Origin.
- Sign in again, enable auto game updates, then go to your game library, right-click on the TS3 icon, and select Repair Game.
- When it's done, Exit Origin and launch it again. The download may start automatically. (This works sometimes.)
If none of this helps, please let me know which pack is affected. You can also post at AHQ, or I can get in touch with the community manager who was working on this issue the first time around.I recently added Islands Paradise through the Origin client for Mac. It downloaded, installed... Except it keeps "finalizing." This means I can't play the game.
I have seen this issue asked a few times on here but only for PCs. I don't know if it's just never happened to a Mac before (lucky me) or what but Origin doesn't know what to do (I asked).
https://bluebellflora.com/manually-uninstalling-an-expansion-or-stuff-pack-in-the-sims-3-for-mac/
If Origin itself is stuck, you can run the reset tool for Macs:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
I tried restarting and no bueno. I'll try what you posted.
THANK YOU UUUUUUUU UUUUUU
EDIT: It did work! It's no longer finalizing! Thank you so much!
Of course, a new bug appeared and I get the Black loading screen and have to restart my computer... I'm trying to contact Origin again. I don't know why they don't just fix these things.