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    Games missing from Origin

    Lckygrl1975Lckygrl1975 Posts: 1,582 Member
    in The Sims 3 General Discussion
    When I opened my origin account this morning most of my Sims 3 games are missing, is there a reason for this and is anyone else experiencing this?
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      CrazycatldyCrazycatldy Posts: 4,588 Member
      edited July 2015
      I think after the last Origin update, you now have to right click on the sims 3 and choose "view game details" ,, I think that's what it says. >-< You should then be able to see your games.
      Post edited by Crazycatldy on
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      LaBlue0314LaBlue0314 Posts: 17,436 Member
      Also make sure that it is not been hidden, that happened to me once with TS2.
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      Lckygrl1975Lckygrl1975 Posts: 1,582 Member
      Thanks :) I did look in info via base Sims 3 and they were there
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      u0577123u0577123 Posts: 7 New Member
      Same. Who thought that was a great idea.......thought I lost all my sims. Was gonna lose my mind. I'm sure there is a better way to make things more organized, rather than hide all "extra/ EP " games under one title. 🐸🐸🐸🐸
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      KarritzKarritz Posts: 21,923 Member
      u0577123 wrote: »
      Same. Who thought that was a great idea.......thought I lost all my sims. Was gonna lose my mind. I'm sure there is a better way to make things more organized, rather than hide all "extra/ EP " games under one title. 🐸🐸🐸🐸

      Having all the EPs together with the base game like it is now on Origin is great for EA as it means anyone who has digital versions of any of their Expansions HAS to update to patch 1.69 if they want to install their expansions from Origin.
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      https://www.youtube.com/channel/UCuW44b3uCMtCSaq4gwC8EZg
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      IonaxbeanIonaxbean Posts: 1 New Member
      So this has happened to me, but.. they are not hidden and when I look at the extra content, it's acting like I've never owned them. I played them last night but today I have lost Pets, Seasons and University life.. please help.
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      igazorigazor Posts: 19,330 Member
      edited January 2019
      Ionaxbean wrote: »
      So this has happened to me, but.. they are not hidden and when I look at the extra content, it's acting like I've never owned them. I played them last night but today I have lost Pets, Seasons and University life.. please help.
      You will probably need to contact Customer Service to see what is going on with your account. Sometimes games and EPs obtained from unauthorized resellers are removed without warning, and sometimes properly obtained games and packs are blocked when they shouldn't be. Only EA can tell you what has happened and if there is something about your account that can be fixed if there is a block on these things on their end.
      https://help.ea.com/en
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