So I tried to reach the help center discussions and can't post there. And I am kinda getting slightly annoyed with Origin. For the past few years now every time there is an update or a new game to add to my sims once the installing start to finalize I get an error message which I believe always has to do with some touchapp thing I don't know. After I try to ignore it to see if it just goes away and it completes which it has in the past, now it just fails making the play button grey'd out. I have looked and looked and looked for answers which by the way are from like 2yrs ago of how to avoid this and get it to stop. I have tried multiple fixes from the suggestions between restarting my computer, turning off my firewall temporarily, using a CCleaner (it's not a custom content cleaner its just a file cleaner) and it's not like I don't have space on my computer. It involves a process that takes longer than it needs to, to finally somehow solve the issue which has been a different thing each time so I can't pin point of what solved it. Which is why I am here I am at whits end I won't stop playing the game because of this however I would like to know what I can do to never have this happen again.
wolfkomoki1
Posts: 5,053 Member
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The Sims 4 Help section of the forums is now read only. You can’t start new threads there or post on already started threads
This thead link explains about it
https://forums.thesims.com/en_US/discussion/944811/update-on-the-sims-4-help-center
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
If you can't find a fix, you can post any error messages and info about your issue and hopefully they can help you.
Including your dxdiag info as part of the post might help too.