Hi' i'm posting this here, because I don't know how else to get the focus on this problem. Basically this has been happening for me for some time now, but only on Chrome. Basically I go to the Sims 4 Gallery Website, and I try to download a Creation, but it says I need to log in in order to do so. I have my Browser Automatically Log me in every Time I access a Site, so this shouldn't be a problem, but when I go to Re-Log in, the entire page resets likes it in a Time Loop, no matter how many times I click the log in button, the site resets and I'm back to square one, no matter which method I try to log in. Other EA sites still work, it's just the gallery that's the problem. Like I said, I had this problem with Chrome (one of the reasons I switched to Edge), and now this problem is here as well.
Is this a Bug in the code of the Page, or what?
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I have infinite loading like this on the ingame gallery too. It has been like this since the gallery overhaul happened. I still haven't had/found a solution. I think it maybe my ISP blocking the access for some reason.
As for the browser version try clearing your cache.
https://support.google.com/accounts/answer/9098093?co=GENIE.Platform=Desktop&hl=en&visit_id=636781377117169181-1534034040&rd=1
If this fails try posting here: https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en
There's no more technical support on the Forums
I might actually use the gallery if they would fix this problem, but the way it is now it's just too much of a hassle.
One of the many reasons I won't use the gallery.
Even if it was to work I wouldn't get any downloads, I find my time and effort is more appreciated on TSR. And I can use CC on there.
Same.
The online gallery needs a big update anyway much like the in game gallery got but I don't unfortuanly see that happening.
Try Opera and you can still use your other browser as well. That's what I do now. Opera is a pleasant surprise and I might use that all the time in future.
What solved the issue for me was to allow third-party cookies in my browser. I will certainly never recommend that to anybody else, but as far as individual responsibility goes, I use a portable version of my browser especially dedicated to dubious websites and anything EA.
CAS/Gallery/Library and More
It seems to be if I save and go to manage worlds and try to access the gallery that it plays up....very strange
This is the answer in Windows 10. After one of the latest updates I kept being asked to sign in again and again to the Website Gallery. Microsoft apparently thought that there was some sort of hack and I was asked to delete stuff after the update and that's what did it. I think it's been sorted out now but I had to use Opera (fantastic little browser) for a while until I found I had to change settings in Windows 10 Edge. (Insider update).
The only reason I went back to Edge was because of my Favorites lists.