December 13 - It's Friday, and that means Friday Highlight is here! Check it out!
December 12 - It's Patch Day for The Sims 4 on PC/MAC. Patch notes here.
December 5 - It's patch day for The Sims 4 on console! Read the patch notes here.
Questions/Problems posting at Answers HQ (AHQ)
crinrict
Posts: 18,687 Member
Hi Everyone
changes are upon us and all tech issues for PC/Mac as well as bugs should now be posted at EA AHQ. AHQ is just as official as this place is and you can just login with your Origin-ID. No new account needed. There's also no new member requirements so you can post pictures (upload at AHQ), links, create new threads without limitations.
To help everyone find their way around, I have started this thread: Welcome to the Sims Section of AHQ which should explain all the quirks of AHQ and help you find your way around. It's a work in progress though and I will add to it as issues arise. There's also a separate thread here for the bug forum: [INFORMATION] How does this forum work ?
If you have any issues posting, you have two options. You can either create a thread here: https://answers.ea.com/t5/Answers-HQ/bd-p/AnswerHQHelp if possible or ask in this thread here.
I will try and answer all your questions as good as I can or forward if I can't help you.
I know it will all take a bit of getting used to but please keep it civilized.
changes are upon us and all tech issues for PC/Mac as well as bugs should now be posted at EA AHQ. AHQ is just as official as this place is and you can just login with your Origin-ID. No new account needed. There's also no new member requirements so you can post pictures (upload at AHQ), links, create new threads without limitations.
To help everyone find their way around, I have started this thread: Welcome to the Sims Section of AHQ which should explain all the quirks of AHQ and help you find your way around. It's a work in progress though and I will add to it as issues arise. There's also a separate thread here for the bug forum: [INFORMATION] How does this forum work ?
If you have any issues posting, you have two options. You can either create a thread here: https://answers.ea.com/t5/Answers-HQ/bd-p/AnswerHQHelp if possible or ask in this thread here.
I will try and answer all your questions as good as I can or forward if I can't help you.
I know it will all take a bit of getting used to but please keep it civilized.
Post edited by EA_Mage on
Crinrict's Help Blogs -- Twitter
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
22
Comments
I posted but my post didn't appear
Your post was most likely eaten by the spam filter. Please get in touch with a community manager that can help you get it restored.
I can't get the Submit Button to appear/my bug report doesn't send
There's usually two causes for this:
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
https://forums.thesims.com/en_US/discussion/944810/update-on-the-sims-4-help-center/p1
Thanks for that
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
I'm having the same problem with getting that error too except I'm on my laptop using google chrome so I don't think it's related to your mobile device.
Good to know, thanks. Hopefully it’s something on their end that will be fixed.
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
The Help threads on this forums have now been made “ read only”. If you have game issues, it would be best to post on a thread in either the Bugs section on the AHQ EA site
https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs
or the Tech section of the site.
https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
My Gallery Page https://tinyurl.com/Roseymow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
OK. Thanks for your feedback. I'll forward this.
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
I founded a new topic but I did not find an option to send it - the only option available to me is. CANCEL What am I doing wrong?
Does that Submit button in the end not work for you ?
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
Thank you for help ♥
I did not see any reaction after pressing this SUBMIT and after 5 minutes waiting I gave up. This is my first topic there
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial