Hi,
I apologise if this is answered somewhere else. I have had a look but if I missed it please just point me in the right direction. I am having a problem installing my store content. I am installing it on a new(ish) laptop for the first time. I have had the game installed for a few weeks and it's been playing fine but I've only just had time to go through and start downloading all of the store stuff. When I try to install a larger file such as a world (e.g. midnight hollow) I get a message that reads Installation failed: Please make sure your game has the latest Software Updates and try again. I am running patch 1.69 having downloaded the game and expansions through Origin. I am not sure what updates I could be missing. Does anyone have any idea?
As some background I have already tried re downloading the relevant content, restarting the launcher, restarting the computer, and creating a new Sims 3 folder by renaming the old one and as man combinations of the above that I can think of. If anyone has any thoughts on what could be gong wrong I would be very grateful.
Thanks
Astro
0
Comments
https://www.youtube.com/channel/UCuW44b3uCMtCSaq4gwC8EZg
Yeah they did I noticed that they had also posted over at Nraas about this issue turns out it was something broken in Windows http://nraas.wikispaces.com/share/view/83674461
Okay actually I'm totally and completely nuts LOL
That's a great link though and I'm glad it solved it the problem.
Store Install
Unlocked Stencils
random legacy
In a way it does make sense Kernelbase.dll is what Windows uses to keep games functioning properly if it breaks then some game functions will stop working but the majority of the game will still work as intended.
If they downloaded their game from Origin as of patch 1.69 they still get the Store Content Patch and it will be found in the games install directory in Program Files. I think it gets downloaded and placed in the install directory even if you're just updating the game from 1.67 to 1.69 but can't remember.
Okay actually I'm totally and completely nuts LOL
Store Install
Unlocked Stencils
random legacy