Comments

• rosemow Posts: 163,581 Member

  March 2018

  Hello
  Repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair
  
  If the issue remains, try resetting your sims 4 folder, starting a new save game file, and testing to see if it occurs there also . To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
  Start a new game and test to see if the issue is in that new save game.
  Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.
  Then test again with your save games.

  
  http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
  http://tinyurl.com/OneRoomOneWeek
  http://tinyurl.com/rosemow
  My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase

  3
• Lissykin Posts: 2,791 Member

  March 2018

  Thanks, rose! I'll do all that now.

  
  

  SHOWCASE ~ GALLERY

  0
• rosemow Posts: 163,581 Member

  March 2018

  You’re welcome

  
  http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
  http://tinyurl.com/OneRoomOneWeek
  http://tinyurl.com/rosemow
  My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase

  3