Forum Announcement, Click Here to Read More From EA_Cade.
Sims 1 wont run anymore
alyssasim87
Posts: 1,277 Member
So I used to be able to play the sims 1 on my pc just fine. But I had to take it in the shop and lost everything. So today I decided to reinstall the sims 1 and it looked like it was ok. But after it installed it didnt run. I tried everything. I reinstalled it and still nothing. So then I tried to install it on another pc. But this time it didnt even launch the installation process. So it might be the disk. But how does a disk go from working fine to not running at all? It worked before. I dont understand this. Im really upset. I want to play the sims 1.
my origin id is simkitten87
Im a simmer forever
Im a simmer forever
0
Comments
http://forums.thesims.com/en_US/discussion/856809/windows-7-players-who-cant-get-sims-1-to-play-again-solution#latest
i hope it helps! happy simming!
*Team Seasons*
This might depend on your computer, some could run it but some people can't. If you can't play it, it's likely that KB3086255 is installed.
If you have Windows Vista, Windows 7, or Windows 8.1 and you're getting the Access Denied error message, it's most likely you have update KB3086255 installed. In order to play The Sims, you will have to either remove the update, find a fixed Sims.exe file or do a workaround.
Workaround to the issue (This will not work on Windows 10): Open Command Prompt as an Administrator and then type the possible commands:
To disable the driver's service, type: To set the driver's service to manual, type: To enable the driver's service (and to set it to automatic), type: To manually start the driver's service, type: To manually stop the driver's service, type:
In my case, I typed in sc config secdrv start= demand and then sc start secdrv and I was able to play The Sims.
This might depend if your computer is fully updated or not, sometimes the game might start but sometimes it won't start. In my case, my Dell XPS 410 with Windows Vista Home Premium wouldn't start The Sims until I typed some commands in Command Prompt. This workaround will only work on Windows Vista, Windows 7, or Windows 8.1.
You have to run Command Prompt as an administrator. You can tell that you are running it as an administrator is that the window title will say Administrator: Command Prompt rather than Command Prompt.
To run Command Prompt as an Administrator, there are two ways:
It's MeadowThayerr with 2 Rs because someone beat me to the normal way.
My Sims Website | The Kennedy Legacy ✓ | The Deepwater ISBI | The Disney Name Game
You have to download a modified version of the Sims.exe that forces the game to run without the disc. It's not perfect but it fixes the problem. Windows 10 has a lot of compatibility issues with older games, especially ones that require security checks for discs.
I think you'll find this thread helpful:
http://forums.thesims.com/en_US/discussion/848531/help-getting-the-sims-complete-collection-to-run-on-windows-10/p1
At this point over 7 hours of troubleshooting
With 6 calls 4 agents and 2 supervisors (got the same 2 agents twice)
Rude treatment by 3 agents and one of the sups even to go as far as to accuse me at the start of the call when I said the agent did not even ask me my name the sup said I did not allow him. The same sup refused to help me and even said on the call he was to busy too help me. he told me he could give me the corporate info after I asked for it then after I told him good cause I was going to report him and the last agent he told me he could not find the info so not only did that sup lie to me but he also set the wrong exceptions and was unwilling to help a long standing customer.
I have been suffering with this same issues for over a year now I call we try all the steps we can find online even got to their 2 for help and support. I’ve been promised many times for them to reach back out to me with answers and resolutions and no one ever does and this goes on each time for about a week of me calling many times a day every day for a week till I get tired of all the fighting and give up for a few.
I’ve have uninstalled reinstalled factory reset the Mac and more all other games from the origin client work just fine including sims 4 with all the expansion packs I own for that game. We have tried every possible ts step I know of including this new step thats been out for longer then I have been fighting with this issue and no one has ever even brought up these steps and now I’m stuck in the process. Below is all the steps I’ve tired and where and why I have stopped and called back in.
Basic info yes all expansion packs have worked on the Mac before on the current os
Os is up to date (screen shot can be provided of os info)
Im not a noob at ts for sims 3/4 or most tech issues I work at apple so I have a very good understanding so please do not speak down to me or make me report myself.
I have screen shots of all errors I have gotten today
No cc or mods installed into sims 3 during the troubleshoot
Error with just the sims 3 base game installed no expansions installed is when opening the sims 3 game from origin launcher I get a error saying the game is still downloading even though the game has been full downloaded and installed with entering the product code. When I first got this issue it was with the expansion pack ambitions not the base game.
Steps tried for troubleshoot
Reset origin using tool sims 3 error changed from game still downloading to unexpected error
Link provided by the agent
http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Unknown-Error-issue-in-Sims-3-in-El-Capitan-Sierra/m-p/5794065#M6381
Pulled up the link read over the article and then tried these steps first before messing with the files on the Mac
Used this site to provide me the install order of the sims 3 expansion packs
https://help.ea.com/en-us/help/the-sims/the-sims-3/the-sims-3-installation-order/
uninstalled sims 3 base game using sims 3 uninstaller then reset origin again
Reinstalled sims 3 after reset set
After reinstall the game launched and was abled to update the game through the sims 3 launcher
Was able to open and play sims 3
Installed world adventures was prompted for another update updated and launched the game
Game opened and was abled to be played
steps provided by last agent
To install high end Loft stuff pack and got the downloading error again from origin
But then the patching files shown up for the launcher so I hit to patch sims 3 to see what happens after the patch was complete the sims 3 launcher shown up and hit play to enter in the game was able to enter the game and get to the menu screen went back into origin after closing sims 3 to relaunch sims 3 to see if I get the other error and I did hit play now to see if the game would launch again even after the error I was able to get the sims 3 launcher up and open.
Install ambitions to see if the game gets worse or fixes the error during install of ambitions got a validation error saying the sims 3 version installed is more recent the expected and ambitions can be incompatible completed the install of the expansion pack and got the download in progress error again hit play now at that point fi got the sims 3 unknown error occurred and hit ok the sims 3 fully closed on me at this point went to the link provided by the agent
http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Unknown-Error-issue-in-Sims-3-in-El-Capitan-Sierra/m-p/5794065#M6381
Then proceeded to follow the ts steps provided Go to Applications > Sims 3> right click on Sims 3 and hit show package contents. started to follow all the steps provided until I saw that the person who wrote this walk through has more of the packs installed and could not follow all steps to a t due to me doing a step by step install process to narrow down which expansion packs are having the issues. At this point I’m contacting ea games to see how to proceed from this point.
When requesting a call back on the site got the confirmation on the site but not the email and never got a call back after 15 mins of waiting and the site saying a wait of 0 mins. Went back and requested a call back started speaking to a woman she kept telling me what she could not do and not options of what could be down I found work arounds to send all the info I typed out to make it easier to help me and she could not be bothered to read what I sent. I then asked for a sup and the line went quite I then waited on the phone with dead air for over 10 mins and then the call completely hung up on me. This is the second time Pamela Camille B. Has hung up on me when asking for a sup. went back to the site requested another call back got a guy i told him i would like to speak to a sup due to all the issues i have had and agents hanging up on me when asking for a sup. (Im on a land line with a full clean connection so it is not a call drop).
the agent
you're posting in the wrong section of the forums
this thread is about The Sims 1, not about TS3
PLEASE HELP
Some links that helped me a lot:
Missing Store Stencils / Free Kiddy Stuff / Daily Deals / Daily Deals Spreadsheets / The Gifting Directory