Game Freezes After Placing Lot

Iomai · February 2017

Hi all, so I recently encountered a strange problem for me. In my game (any save at all, I tried it with brand new saves too) if I place a lot, the game will freeze. The process that I go through is: I select an empty lot in Edit Town mode, select a community lot, place said lot, it gives me options of rotating/moving/etc. but I don't need to so I simply click accept. Then the screen goes "blank". The lot is still there, I can move my mouse and see it moving, hear the music, go to a different window the music will fade as though it's running correctly but there's no Processing screen, which I'll gladly take instead of whatever its doing. At least I knew it was working even if the processing screen took a while. Now there's just nothing. I was staring at this lot hoping the process screen would pop up but it never did. So I Ctrl+Alt+Del, bring up the task manager, kill the game. This has been going on since December of last year, I never had this problem before then. Matter of fact, I never had any major problems I couldn't fix on my own before this on my laptop. Scouring the internet has prove that I have yet to find a solution to this. Can anyone pleeeease help me? I'm going crazy since I need to do this for my legacy. Please! DxDiag below.

System Information

Time of this report: 2/5/2017, 15:55:36
Machine name: OKAMIHIME
Machine Id: {A1BCC0E3-DDC8-407D-909F-4A50BA87C8E6}
Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire E5-571P
BIOS: V1.16
Processor: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz (4 CPUs), ~2.4GHz
Memory: 4096MB RAM
Available OS Memory: 4020MB RAM
Page File: 3560MB used, 2845MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

DxDiag Notes

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_08661025&REV_0B
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 2122 MB
Dedicated Memory: 112 MB
Shared Memory: 2009 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO11EC
Native Mode: 1366 x 768(p) (60.043Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
Driver File Version: 10.18.0015.4248 (English)
Driver Version: 10.18.15.4248
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.0
Graphics Preemption: Primitive
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 8/3/2015 6:00:00 PM, 37341808 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-4956-11CF-0D63-6928B6C2C735}
Vendor ID: 0x8086
Device ID: 0x0A16
SubSys ID: 0x08661025
Revision ID: 0x000B
Driver Strong Name: oem8.inf:5f63e5341cc65b69:iHSWM_w10:10.18.15.4248:pci\ven_8086&dev_0a16&subsys_08661025
Rank Of Driver: 00D10001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeHEVC_VLD_Main
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

Sound Devices

Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0283&SUBSYS_10250866&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7535 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/16/2015 12:00:00 AM, 4504320 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7535 (English)
Driver Attributes: Final Retail
Date and Size: 6/24/2015 21:57:00, 4504320 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Video Capture Devices
Number of Devices: 1

FriendlyName: HD WebCam
Location: Front
SymbolicLink: \\?\usb#vid_04f2&pid_b452&mi_00#7&a554dbd&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Microsoft
HardwareID: USB\VID_04F2&PID_B452&REV_2969&MI_00,USB\VID_04F2&PID_B452&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 10.0.14393.82
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 6/21/2006 12:00:00 AM
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: HD WebCam
Parent: USB\VID_04F2&PID_B452\0001
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: Imaging

DirectInput Devices

Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: HIDI2C Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06CB, 0x2970
FF Driver: n/a

Device Name: HIDI2C Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06CB, 0x2970
FF Driver: n/a

Device Name: Touchscreen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x0389
FF Driver: n/a

Device Name: Touchscreen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x0389
FF Driver: n/a

Device Name: Touchscreen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x0389
FF Driver: n/a

Device Name: 2.4GHz 2way RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1BCF, 0x053E
FF Driver: n/a

Device Name: 2.4GHz 2way RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1BCF, 0x053E
FF Driver: n/a

Device Name: 2.4GHz 2way RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1BCF, 0x053E
FF Driver: n/a

Device Name: 2.4GHz 2way RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1BCF, 0x053E
FF Driver: n/a

Device Name: Launch Manager Wireless Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x2BF6, 0xA096
FF Driver: n/a

Device Name: Launch Manager Wireless Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x2BF6, 0xA096
FF Driver: n/a

Poll w/ Interrupt: No

Disk & DVD/CD-ROM Drives

Drive: C:
Free Space: 99.2 GB
Total Space: 459.2 GB
File System: NTFS
Model: ST500LT012-1DG142

Drive:

Free Space: 31.8 GB
Total Space: 953.9 GB
File System: NTFS
Model: WD Elements 1023 USB Device

System Devices

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_08661025&REV_12\01000000684CE00001
Driver: C:\WINDOWS\system32\DRIVERS\rt640x64.sys, 10.01.0505.2015 (English), 7/22/2015 17:56:22, 886528 bytes
Driver: C:\WINDOWS\system32\RtNicProp64.dll, 1.02.0000.0006 (English), 7/22/2015 17:56:22, 100000 bytes

Name: Intel(R) 8 Series SMBus Controller - 9C22
Device ID: PCI\VEN_8086&DEV_9C22&SUBSYS_08661025&REV_04\3&11583659&0&FB
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_0A04&SUBSYS_08661025&REV_0B\3&11583659&0&00
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_9C3A&SUBSYS_08661025&REV_04\3&11583659&0&B0
Driver: C:\WINDOWS\system32\DRIVERS\TeeDriverx64.sys, 9.05.0024.1790 (English), 12/9/2013 17:27:36, 100312 bytes
Driver: C:\ProgramData\Microsoft\Windows\DeviceMetadataStore\EN\3f3ca95b-3978-4168-b47b-5444f42d6c89.devicemetadata-ms, 12/9/2013 17:27:36, 938 bytes
Driver: C:\ProgramData\Microsoft\Windows\DeviceMetadataStore\EN\46a6fdbe-c823-4579-bab6-35f67e01f793.devicemetadata-ms, 12/9/2013 17:27:36, 833 bytes
Driver: C:\WINDOWS\system32\WdfCoInstaller01011.dll, 1.11.9200.16384 (English), 12/9/2013 17:27:36, 1795952 bytes

Name: Intel(R) 8 Series SATA AHCI Controller - 9C03
Device ID: PCI\VEN_8086&DEV_9C03&SUBSYS_08661025&REV_04\3&11583659&0&FA
Driver: C:\WINDOWS\system32\DRIVERS\storahci.sys, 10.00.14393.0206 (English), 9/15/2016 11:15:56, 130912 bytes

Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Device ID: PCI\VEN_8086&DEV_9C31&SUBSYS_08661025&REV_04\3&11583659&0&A0
Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 381792 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_9C20&SUBSYS_08661025&REV_04\3&11583659&0&D8
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:52, 83456 bytes
Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:52, 97280 bytes
Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:52, 366592 bytes

Name: Intel(R) 8 Series PCI Express Root Port #4 - 9C16
Device ID: PCI\VEN_8086&DEV_9C16&SUBSYS_08661025&REV_E4\3&11583659&0&E3
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.14393.0594 (English), 12/13/2016 23:18:10, 335712 bytes

igazor · February 2017

Hi there. I see two potential issues.

One is that this computer is a laptop with an integrated Intel HD graphics chip and only 4 GB of RAM that really isn't meant for a graphics processor intensive game. If it's supposed to be a model with dual graphics, you haven't provided enough of the dxdiag report for that to be revealed (looks like not, though). Although the issue could be with the particular world and lots in question, I would have to say that not having enough graphics power and RAM would be more likely to be getting in the way of lot placement here. If you are playing all EPs (especially Pets and Seasons), your processor even though it can turbo is 1.7 GHz and will not be strong enough to handle certain barrages of instructions the game sends it.

The other issue, is the game installed on C or D? Your D drive is an external and is too low on free space to be running the game if that is where it is. Obviously disregard this part if the game is installed on and running off of C.

Iomai · February 2017

My game is installed on C and my post was apparently over 5k words long if I had posted the full DxDiag, I figured just post the most important? Unless that wasn't enough info. But I've had this laptop for 3 years running the game with all EP's just fine. Only recently has it started doing this.. maybe I used too much RAM? Is that possible? I started up a super small custom world with only 1 placeable lot, placed a super small lot that would fit there, did the same thing. I know my computer can handle the info being thrown at it with that. The world was empty. Currently I'm simply trying to place a school lot from Aurora Skies (Since it's partial rabbithole) in Twinbrook. I'm thinking of combing through my CC to see if a problem lies in there.

igazor · February 2017

The way to post a dxdiag here is to split it up into multiple responses with copy/paste. They are all way too long to fit into one response. Or use pastebin.com if that's easier, we can read them that way too.

The game can utilize just under 4 GB of RAM. You only have 4 GB of RAM, and a big chunk of that is needed to run Windows. So how much RAM is too much on a system that doesn't have all the game can use and might reach for is going to be an individual thing. As you (I still think) do not have a dedicated graphics card, that will put more stress on RAM and processor. You don't have any RAM or processor power to spare.

But yes, CC could also be a factor. You could try the small world test on a clean game folder -- no content or installed worlds or saves at all (pull your TS3 user game folder out of Documents to spawn a new one, you can put the current game folder back in place later after the test).

But regardless of all of the above, I'm sorry but your system is not designed to play TS3 with all EPs (do you have all of them?) and is underpowered for it. I do not mean to be insulting or to be contradicting what you are seeing. That you have had good results with it thus far is fortunate, certainly not unheard of as player experiences on low to mid-range systems vary, but not necessarily to be relied upon either especially as the machine ages.

phoebebebe13 · February 2017

@igazor this laptop does not come with a second video card. It's low end designed for browsing the web and light computer tasks.

@lomai Unfortunately your laptop does not meet requirements to run the game. You can't upgrade the laptop hardware. You are stuck with the specs you buy. Do you have another computer to play on? If not I suggest investing in a computer that meets requirements to run the game. We can help you find a computer but your looking at $600-700 for a desktop and $900 USD for a laptop depending on sales. Prices vary in other countries

Iomai · February 2017

@igazor I'm still getting use to this new forum, will use paste.bin in the future if it comes a time. You're not insulting at all, I just hate to buy another laptop after I spent $500 on this one because my desktop wasn't up to Sims 3 standards. But I'll do it if I have to.

@phoebebebe13 I was looking at another type of laptop but I'm not entirely sure if this meets the requirements, I really have no problem buying another one (Might take a while) but I'll do it, just to play lol. The laptop I was recently looking at is an Asus ROG Gaming Laptop; processor- Intel Core i7 6700HQ, Memory- 12GB, Hard Drive- 1TB, Graphics- Nvidia GTX 970M 3GB. Or is that one also not up to meet the task? I haven't looked at desktops but I would love some suggestions.

phoebebebe13 · February 2017

@lomai That laptop would be fine. You can also PM user chesterbigbird http://forums.thesims.com/en_US/profile/chesterbigbird She is a build expert . To go custom desktop would be even better. Laptops are weaker than desktop for gaming. You also can't change hardware in a laptop. Your stuck with the specs you buy. If your not opposed to desktop I would go that route. I don't recommend laptops for gaming unless you absolutely need a laptop

Newegg charges no tax outside CA, TN and NJ . This should run the whole game on ultra should you go off the shelf

Amazon is cheaper for Monitors should you need one

https://www.newegg.com/Product/Product.aspx?Item=N82E16883230168&cm_re=gtx_1050ti_desktop-_-83-230-168-_-Product

https://www.amazon.com/ASUS-VS228H-P-1920x1080-Back-lit-Monitor/dp/B005BZNDOO/ref=sr_1_1?s=pc&ie=UTF8&qid=1486419882&sr=1-1&keywords=asus+monitor

You would have to get a USB wifi router since desktops do not come with wifi like a laptop should you need wifi

Iomai · February 2017

@phoebebebe13 I will definitely be checking out that desktop more in depth. It had me at 8GB, and the cheaper price. I'm not a super tech expert so building my own pc always scared me a little, even with other people's help. Since I'm not super confident in my own abilities yet, buying the desktop you suggested will be my best bet for now. Thank you for all of your insight! It was really helpful.

phoebebebe13 · February 2017

@loami I have a custom cyberpower where you can pick out your own certified hardware. Chester can do custom configurations on line and you just buy the configuration she puts together. Doing that is better than buying off the shelf where they use generic hardware. Cyberpower charges no tax outside Cali . Your welcome

SimplyJen · February 2017

Just to clarify a little further... Chester will put together a part list for you through cyberpowerpc and cyberpowerpc is the one who builds it.

The Sims Forums

Game Freezes After Placing Lot

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