City living not working help!!!!

AnxiousSimmer · November 2016

So I just downloaded city living and I created a new family to move into the spice market quarter of the city. I moved them in, it went to the loading screen and I was back to the meanu where I chose which place u want to go. I clicked San Myshuno, went back to the apartments, clicked my new family, pressed play, and the same thing happened again. I restarted and took out my mods but it's still happening! Someone plz help!!!

MistyDove · November 2016

Hello have you tried repairing the game in origin? Right click the game in your library and select repair
Can you also try with a different family in a new save and see if it affects them too?

I think I found a thread that describes your issue http://answers.ea.com/t5/The-Sims-4/PATCH-1-24-102-Map-Reloading-PLEASE-POST-HERE/td-p/5658862

quoted from the first post

If you have this issue, please do not save your game but exit without saving. Not to the main menu but completely shut it down.

So far this can be related to mods or some unknown issue with existing games.

Remove your mods to make sure it's not that.

For everyone else, I recommend to put your save into a safe place and start a new game for the time being until Maxis can fix the issue.

HOTTSTUF21 · November 2016

i installed the sims 4 city living and i cant use the spice market district i repaired the game and that did not help plz help me

simgirl1010 · November 2016

Maybe @rosemow has a suggestion.

rosemow · November 2016

Hello
This link article refers to your issue
http://sims4.crinrict.com/en/2016/10/map-reloading-patch-1-24-102/

Move your whole mods folder to the desktop. Then start the game and test to see if that helps the issues. If it does help, then put your mods/CC back into the newly generated mods folder in the sims 4 folder one by one or in batches and testing the game after each one to see which is the cause of the problem.

If the issue remains with the mod folder removed, i am so sorry. You will need to start a new save game,

But keep your old save game in a safe place until a fix is release in a future patch.

sillyangel0906 · November 2016

For me it was the Master Commander mod that was causing the issue like that. Once I moved the Mod folder out it was fine. I haven't checked yet to see if a fix has been issued yet.

rosemow · November 2016

HOTTSTUF21 wrote: »

i installed the sims 4 city living and i cant use the spice market district i repaired the game and that did not help plz help me

Hello @HOTTSTUF21
Are you being taken back to the world map when trying to visit a lot there?
Try doing what I suggested in the above post and see if that helps your issues.

rosemow · November 2016

sillyangel0906 wrote: »

For me it was the Master Commander mod that was causing the issue like that. Once I moved the Mod folder out it was fine. I haven't checked yet to see if a fix has been issued yet.

Hello.
There has been a hotfix of MCC Command Center mod released to fix the issues. It would be good to remove the old version and download/install the new version of the mod.

Corelliation · November 2016

The same exact thing is happening to me. I've spent about an hour trying to fix the game. I've been doing everything suggested on this post, and it's still not working. Is there a way to completely uninstall City Living from the computer and then reinstall it using Origin?

HOTTSTUF21 · November 2016

i have the sims 4 city living and i cant go to any of my districts such as spice market art district or the fashion district i can click on the karoke bar and other stuff but when i click on there it just stays there and so i uninstalled it and reinstalled it and all my stuff is still there from the last time i played the game like my saved game it has the same family i played the last time it did not delete my family so i was wondering is there a link to a patch so i can fix this please.... can someone help me please i want to play my city living i want this glitch or whatever it is to stop

rosemow · November 2016

HOTTSTUF21 wrote: »

i have the sims 4 city living and i cant go to any of my districts such as spice market art district or the fashion district i can click on the karoke bar and other stuff but when i click on there it just stays there and so i uninstalled it and reinstalled it and all my stuff is still there from the last time i played the game like my saved game it has the same family i played the last time it did not delete my family so i was wondering is there a link to a patch so i can fix this please.... can someone help me please i want to play my city living i want this glitch or whatever it is to stop

Hello @HOTTSTUF21
If you have cc/mods in your game, move your mods folder to the desktop. Then start the game and test to see if the issue is still there. If it has helped with the issue, put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testing after each one to see which is the causes of the problem.
This is link to a thread that contains a list of some of the broken /updated mods since the last patch/release of City Living
http://forums.thesims.com/en_US/discussion/903114/broken-updated-mods-oct-27-16-cl

If the issues still remain, repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

Try starting a new fresh save game and test to see if the issues remain in the new save game also.

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder

zoebeth93 · November 2016

Having the same thing happen to my game it works fine and then all of sudden won't let me travel to the uptown

rosemow · November 2016

zoebeth93 wrote: »

Having the same thing happen to my game it works fine and then all of sudden won't let me travel to the uptown

Hello
Are you being sent back to the map screen? Are you unable to load your sims households?
If you are having these issues, come completely out of the game without saving. Don't just go to the main screen, come right out of the game. Then launch the game and go back in again and see if the issues remain.

If you have cc/mods in your game, move your mods folder to the desktop. Then start the game and test to see if the issue is still there.

If the issues remain, try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" or " options " file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder

If the issue still remains, try rolling back your save game file to an earlier version, to before this issue occured . These links explain how to do that.
https://help.ea.com/en/article/how-to-restore-a-previous-saved-game-in-the-sims-4/
http://forums.thesims.com/en_US/discussion/783120/how-to-roll-back-your-save/p1

BeachBirdie · November 2016

A friend of mine had this issue too and it turned out that it was only happening when she selected a particular apartment in that district.. unfortunately I can't remember what it's called right now. She moved to a different district/apartment and it was fine. I read about the apartment being bugged in a post elsewhere on this forum too. If you do a search for it, you can see it. Maybe moving to a different district will fix it?

IceyJ · November 2016

HOTTSTUF21 wrote: »

i have the sims 4 city living and i cant go to any of my districts such as spice market art district or the fashion district i can click on the karoke bar and other stuff but when i click on there it just stays there and so i uninstalled it and reinstalled it and all my stuff is still there from the last time i played the game like my saved game it has the same family i played the last time it did not delete my family so i was wondering is there a link to a patch so i can fix this please.... can someone help me please i want to play my city living i want this glitch or whatever it is to stop

I thought it was normal not to be able to travel using the district icons? I always travel to the districts by clicking the karaoke bars, gym, etc.

BeachBirdie · November 2016

I assumed @HOTTSTUF21 meant traveling to any location? If not yes, you can't click on the actual icon. You have to pick a venue and then you can wander around the streets after the loading screen.

IceyJ · November 2016

BeachBirdie wrote: »

I assumed @HOTTSTUF21 meant traveling to any location? If not yes, you can't click on the actual icon. You have to pick a venue and then you can wander around the streets after the loading screen.

That's what everyone else is having a problem with, but @HOTTSTUF21 's issue sounded different than the rest.

HOTTSTUF21 · November 2016

i am having a problem with city living like i cant go to any of the festivals or spice market and other districts ea games lies to me saying to use the cc cleaner i did that and it still does not work i need help from someone who knows what the problem is please i need help srsly

Dannydanbo · November 2016

Have you tried playing a different household and going to a festival area? Try a household that came with the game, like the Goths, and then another family you made, like the Jones' in WC or whoever. If the same problem happens, go to the tech area and report your problem there. If those other households, the Goths and Jones', work fine, then that one household you created may be messed up.

rosemow · November 2016

HOTTSTUF21 wrote: »

i am having a problem with city living like i cant go to any of the festivals or spice market and other districts ea games lies to me saying to use the cc cleaner i did that and it still does not work i need help from someone who knows what the problem is please i need help srsly

Hello
Try doing the suggestions that I have posted in the earlier post and see if that helps your issue.
http://forums.thesims.com/en_US/discussion/comment/15331005/#Comment_15331005

Try testing in a new fresh save game and see if the issues occur in that game also

HOTTSTUF21 · November 2016

if there are people having the same problem i am having go to ea games and ask them for a new copy thats what they gave me just letting u guys know

Eggler · December 2016

I am having this problem. I would like to see if there is a solution for folks that have (a) repaired the game and (b) do not have any mods at all.

rosemow · December 2016

Eggler wrote: »

I am having this problem. I would like to see if there is a solution for folks that have (a) repaired the game and (b) do not have any mods at all.

Hello @Eggler
I am sorry that you are having this issue.
Try rolling back your save game to an earlier version, before the issues occured.
https://help.ea.com/en/article/how-to-restore-a-previous-saved-game-in-the-sims-4/
http://forums.thesims.com/en_US/discussion/783120/how-to-roll-back-your-save/p1

ChelleB24 · December 2016

I can't even play the game. I created a new household to play in San Myshuno, and once I go to move her into the spice district, I get stuck on the loading screen for the apartment I'm trying to get her moved into. Walked away from it for a while, and an hour later it's still on the loading screen.

rosemow · December 2016

ChelleB24 wrote: »

I can't even play the game. I created a new household to play in San Myshuno, and once I go to move her into the spice district, I get stuck on the loading screen for the apartment I'm trying to get her moved into. Walked away from it for a while, and an hour later it's still on the loading screen.

Hello
It would be best to come completely out of the game. You may need to use task manager to end the sims 4 program. Shut down the computer completely . Then restart the computer,launch the game, and reload the save game and test to see if the issue remains.

ChelleB24 · December 2016

Still happening. restarted the computer, booted up the game, even moved her into a different apartment, and still stuck on the loading screen when I hit the "Play" button for the last 15 minutes

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City living not working help!!!!

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