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Screen goes black

every time I select my sim, it loads her apartment and once it pops up with her apartment the screen goes black. I've tried repairing the game but that hasn't done anything.. any ideas?

*i also have never had this problem until I downloaded City Living if that helps. Lol.

Comments

  • DeKayDeKay Posts: 81,579 Member
    Post your dxdiag:

    https://help.ea.com/en/article/how-to-gather-dxdiag-information/

    Remove mods if you have any.
    My Top Song of the Day: Innocence by Avril Lavigne
    832XG3D.gif
  • rosemowrosemow Posts: 163,581 Member
    edited November 2016
    Hello
    Shut down your computer completely. Start the computer again, then launch the game and test to see if that helps.

    Check that your graphics drivers are up to date.

    If you are playing on a laptop with a dedicated graphics card, make sure that that the game is using your graphics card, Do what is in this thread.
    http://forums.thesims.com/en_US/discussion/776882/sims-4-and-switchable-graphics-how-to-nvidia-amd/p1

    If after doing all the above things the issue still continues, could you please post your DxDiag info here. It will take multiple posts.
    To gather a DXDIAG on your computer, do this :
    Press and hold the Windows key and the letter R on your keyboard
    You will see a Run box in the lower-left corner of your screen
    Type dxdiag in the text field
    Click OK
    Click the Save All Information button, found on the bottom of the DXDIAG report
    Then copy and paste the information from where you saved it, to here in this thread.

  • Brieanna19Brieanna19 Posts: 307 Member
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150715-0600)
    Language: English (Regional Setting: English)
    System Manufacturer: Acer
    System Model: Aspire 7741
    BIOS: Ver 1.00PARTTBL
    Processor: Intel(R) Pentium(R) CPU P6000 @ 1.87GHz (2 CPUs), ~1.9GHz
    Memory: 3072MB RAM
    Available OS Memory: 2804MB RAM
    Page File: 3680MB used, 4121MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: Intel(R) Graphics Media Accelerator HD
    Manufacturer: Intel Corporation
    Chip type: Intel(R) Graphics Media Accelerator HD (Pentium)
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_037E1025&REV_12
    Display Memory: 1274 MB
    Dedicated Memory: 128 MB
    Shared Memory: 1146 MB
    Current Mode: 1600 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: SEC544B
    Native Mode: 1600 x 900(p) (60.209Hz)
    Output Type: Internal
    Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
    Driver File Version: 8.15.0010.2057 (English)
    Driver Version: 8.15.10.2057
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 1/25/2010 18:50:56, 5971456 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-4306-11CF-9C7B-7423B2C2C535}
    Vendor ID: 0x8086
    Device ID: 0x0046
    SubSys ID: 0x037E1025
    Revision ID: 0x0012
    Driver Strong Name: oem9.inf:Intel.Mfg.NTamd64:iILKM0:8.15.10.2057:pci\ven_8086&dev_0046&subsys_037e1025
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

  • Brieanna19Brieanna19 Posts: 307 Member

    Sound Devices
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1025037E&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 12/10/2009 18:38:22, 2222624 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Microphone (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6000 (English)
    Driver Attributes: Final Retail
    Date and Size: 12/10/2009 18:38:22, 2222624 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3B34
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | Driver: usbhub.sys, 11/26/2013 18:41:37, 343040 bytes
    | Driver: usbd.sys, 11/26/2013 18:41:03, 7808 bytes
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0020
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 11/26/2013 18:41:37, 343040 bytes

    Gameport Devices

    PS/2 Devices
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 7/13/2009 16:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 16:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *syn0302
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 11/20/2010 06:33:57, 63360 bytes
    | Driver: sermouse.sys, 7/13/2009 17:00:20, 26624 bytes
    | Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 88.0 GB
    Total Space: 225.4 GB
    File System: NTFS
    Model: WDC WD2500BEVT-22A23T0

    Drive: D:
    Model: TSSTcorp CDDVDW TS-L633C
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 02:19:21, 147456 bytes

    System Devices
    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_037E1025&REV_05\3&11583659&1&D0
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:11, 53248 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:11, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:37, 343040 bytes

    Name: QPI Link 0 - 2D10
    Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_80868086&REV_02\3&4F11E61&0&10
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_037E1025&REV_05\3&11583659&1&E8
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:11, 53248 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:11, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:37, 343040 bytes

    Name: QuickPath Architecture System Address Decoder - 2D01
    Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_80868086&REV_02\3&4F11E61&0&01
    Driver: n/a

    Name: Intel(R) Turbo Boost Technology Driver
    Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_037E1025&REV_05\3&11583659&1&FE
    Driver: C:\Windows\system32\DRIVERS\Impcd.sys, 1.01.0000.1005 (English), 1/6/2010 22:33:14, 158848 bytes

    Name: QuickPath Architecture Generic Non-core Registers - 2C62
    Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_80868086&REV_02\3&4F11E61&0&00
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_037E1025&REV_05\3&11583659&1&FB
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_037E1025&REV_A5\3&11583659&1&F0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 06:33:48, 184704 bytes

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_037E1025&REV_06\3&11583659&1&B0
    Driver: n/a

    Name: Intel(R) 5 Series 4 Port SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_037E1025&REV_05\3&11583659&1&FA
    Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 9.05.0006.1001 (English), 12/17/2009 10:42:08, 538136 bytes

    Name: Intel(R) Graphics Media Accelerator HD
    Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_037E1025&REV_12\3&11583659&1&10
    Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 8.15.0010.2057 (English), 1/25/2010 18:51:02, 7842272 bytes
    Driver: C:\Windows\system32\igdumd64.dll, 8.15.0010.2057 (English), 1/25/2010 18:50:56, 5971456 bytes
    Driver: C:\Windows\system32\igd10umd64.dll, 8.15.0010.2057 (English), 1/25/2010 18:33:04, 4101632 bytes
    Driver: C:\Windows\system32\igkrng575.bin, 1/25/2010 18:48:56, 870544 bytes
    Driver: C:\Windows\system32\igcompkrng575.bin, 1/25/2010 18:48:56, 127896 bytes
    Driver: C:\Windows\system32\igfcg575m.bin, 1/25/2010 18:48:56, 51068 bytes
    Driver: C:\Windows\SysWow64\igkrng575.bin, 1/25/2010 18:48:56, 870544 bytes
    Driver: C:\Windows\SysWow64\igcompkrng575.bin, 1/25/2010 18:48:56, 127896 bytes
    Driver: C:\Windows\SysWow64\igfcg575m.bin, 1/25/2010 18:48:56, 51068 bytes
    Driver: C:\Windows\system32\iglhxs64.vp, 1/25/2010 19:18:28, 5196 bytes
    Driver: C:\Windows\system32\iglhxo64.vp, 1/25/2010 17:43:18, 60015 bytes
    Driver: C:\Windows\system32\iglhxc64.vp, 1/25/2010 17:43:18, 60226 bytes
    Driver: C:\Windows\system32\iglhxg64.vp, 1/25/2010 17:43:20, 60254 bytes
    Driver: C:\Windows\system32\iglhxa64.vp, 1/25/2010 17:43:20, 1090 bytes
    Driver: C:\Windows\system32\iglhxa64.cpa, 1/25/2010 17:43:18, 1991936 bytes
    Driver: C:\Windows\system32\iglhcp64.dll, 1/25/2010 17:43:20, 187392 bytes
    Driver: C:\Windows\system32\iglhsip64.dll, 1/25/2010 17:43:20, 205824 bytes
    Driver: C:\Windows\SysWow64\igdumd32.dll, 8.15.0010.2057 (English), 1/25/2010 18:42:50, 4501504 bytes
    Driver: C:\Windows\SysWow64\igdumdx32.dll, 8.15.0010.2057 (English), 1/25/2010 18:35:44, 550912 bytes
    Driver: C:\Windows\SysWow64\igfxdv32.dll, 8.15.0010.2057 (English), 1/25/2010 17:52:56, 225792 bytes
    Driver: C:\Windows\SysWow64\oemdspif.dll, 8.15.0010.2057 (English), 1/25/2010 17:54:14, 59392 bytes
    Driver: C:\Windows\SysWow64\igd10umd32.dll, 8.15.0010.2057 (English), 1/25/2010 18:28:06, 3898880 bytes
    Driver: C:\Windows\SysWow64\iglhcp32.dll, 1/25/2010 17:43:18, 143360 bytes
    Driver: C:\Windows\SysWow64\iglhsip32.dll, 1/25/2010 17:43:18, 208896 bytes
    Driver: C:\Windows\system32\hccutils.dll, 8.15.0010.2057 (English), 1/25/2010 17:59:52, 108544 bytes
    Driver: C:\Windows\system32\igfxsrvc.dll, 8.15.0010.2057 (English), 1/25/2010 18:00:34, 61440 bytes
    Driver: C:\Windows\system32\igfxsrvc.exe, 8.15.0010.2057 (English), 2/12/2010 11:44:42, 509976 bytes
    Driver: C:\Windows\system32\igfxpph.dll, 8.15.0010.2057 (English), 1/25/2010 18:01:04, 248320 bytes
    Driver: C:\Windows\system32\igfxcpl.cpl, 8.15.0010.2057 (English), 1/25/2010 18:01:38, 126976 bytes
    Driver: C:\Windows\system32\igfxdev.dll, 8.15.0010.2057 (English), 1/25/2010 17:59:40, 268800 bytes
    Driver: C:\Windows\system32\igfxdo.dll, 8.15.0010.2057 (English), 1/25/2010 17:59:04, 142336 bytes
    Driver: C:\Windows\system32\igfxtray.exe, 8.15.0010.2057 (English), 2/12/2010 11:44:44, 166424 bytes
    Driver: C:\Windows\system32\hkcmd.exe, 8.15.0010.2057 (English), 2/12/2010 11:44:34, 390680 bytes
    Driver: C:\Windows\system32\igfxress.dll, 8.15.0010.2057 (English), 1/25/2010 17:59:04, 9014784 bytes
    Driver: C:\Windows\system32\igfxpers.exe, 8.15.0010.2057 (English), 2/12/2010 11:44:40, 410136 bytes
    Driver: C:\Windows\system32\igfxTMM.dll, 8.15.0010.2057 (English), 1/25/2010 18:01:16, 377856 bytes
    Driver: C:\Windows\system32\gfxSrvc.dll, 8.15.0010.2057 (English), 1/25/2010 17:59:42, 119296 bytes
    Driver: C:\Windows\system32\GfxUI.exe, 8.15.0010.2057 (English), 2/12/2010 11:44:32, 3126808 bytes
    Driver: C:\Windows\system32\GfxUI.exe.config, 1/25/2010 17:49:50, 151 bytes
    Driver: C:\Windows\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 1/25/2010 17:59:40, 4096 bytes
    Driver: C:\Windows\system32\igfxext.exe, 8.15.0010.2057 (English), 2/12/2010 11:44:38, 222744 bytes
    Driver: C:\Windows\system32\igfxexps.dll, 8.15.0010.2057 (English), 1/25/2010 18:00:56, 27648 bytes
    Driver: C:\Windows\system32\igfxrara.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:42, 284672 bytes
    Driver: C:\Windows\system32\igfxrchs.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:44, 281600 bytes
    Driver: C:\Windows\system32\igfxrcht.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:44, 281600 bytes
    Driver: C:\Windows\system32\igfxrdan.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:46, 285184 bytes
    Driver: C:\Windows\system32\igfxrdeu.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:48, 286208 bytes
    Driver: C:\Windows\system32\igfxrenu.lrc, 8.15.0010.2057 (English), 1/25/2010 17:59:12, 285184 bytes
    Driver: C:\Windows\system32\igfxresn.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:56, 286720 bytes
    Driver: C:\Windows\system32\igfxrfin.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:46, 285696 bytes
    Driver: C:\Windows\system32\igfxrfra.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:46, 286720 bytes
    Driver: C:\Windows\system32\igfxrheb.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:48, 284672 bytes
    Driver: C:\Windows\system32\igfxrita.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:50, 286208 bytes
    Driver: C:\Windows\system32\igfxrjpn.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:50, 283136 bytes
    Driver: C:\Windows\system32\igfxrkor.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:52, 282624 bytes
    Driver: C:\Windows\system32\igfxrnld.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:46, 285696 bytes
    Driver: C:\Windows\system32\igfxrnor.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:52, 285696 bytes
    Driver: C:\Windows\system32\igfxrplk.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:52, 286208 bytes
    Driver: C:\Windows\system32\igfxrptb.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:54, 285696 bytes
    Driver: C:\Windows\system32\igfxrptg.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:54, 286208 bytes
    Driver: C:\Windows\system32\igfxrrus.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:54, 286208 bytes
    Driver: C:\Windows\system32\igfxrsky.lrc, 8.15.0010.2057 (English), 1/25/2010 18:05:00, 286208 bytes
    Driver: C:\Windows\system32\igfxrslv.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:58, 285696 bytes
    Driver: C:\Windows\system32\igfxrsve.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:58, 285696 bytes
    Driver: C:\Windows\system32\igfxrtha.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:58, 285184 bytes
    Driver: C:\Windows\system32\igfxrcsy.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:44, 285696 bytes
    Driver: C:\Windows\system32\igfxrell.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:48, 286720 bytes
    Driver: C:\Windows\system32\igfxrhun.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:50, 285696 bytes
    Driver: C:\Windows\system32\igfxrtrk.lrc, 8.15.0010.2057 (English), 1/25/2010 18:04:58, 285696 bytes
    Driver: C:\Windows\system32\Gfxres.ar-SA.resources, 1/25/2010 18:05:00, 138088 bytes
    Driver: C:\Windows\system32\Gfxres.cs-CZ.resources, 1/25/2010 18:05:02, 116944 bytes
    Driver: C:\Windows\system32\Gfxres.da-DK.resources, 1/25/2010 18:05:04, 112445 bytes
    Driver: C:\Windows\system32\Gfxres.de-DE.resources, 1/25/2010 18:05:06, 120882 bytes
    Driver: C:\Windows\system32\Gfxres.el-GR.resources, 1/25/2010 18:05:06, 176490 bytes
    Driver: C:\Windows\system32\Gfxres.es-ES.resources, 1/25/2010 18:05:08, 121132 bytes
    Driver: C:\Windows\system32\Gfxres.en-US.resources, 1/25/2010 18:04:42, 108405 bytes
    Driver: C:\Windows\system32\Gfxres.fi-FI.resources, 1/25/2010 18:05:10, 116868 bytes
    Driver: C:\Windows\system32\Gfxres.fr-FR.resources, 1/25/2010 18:05:12, 118949 bytes
    Driver: C:\Windows\system32\Gfxres.he-IL.resources, 1/25/2010 18:05:12, 131904 bytes
    Driver: C:\Windows\system32\Gfxres.hu-HU.resources, 1/25/2010 18:05:14, 117737 bytes
    Driver: C:\Windows\system32\Gfxres.it-IT.resources, 1/25/2010 18:05:16, 123747 bytes
    Driver: C:\Windows\system32\Gfxres.ja-JP.resources, 1/25/2010 18:05:18, 134602 bytes
    Driver: C:\Windows\system32\Gfxres.ko-KR.resources, 1/25/2010 18:05:20, 121451 bytes
    Driver: C:\Windows\system32\Gfxres.nb-NO.resources, 1/25/2010 18:05:20, 113040 bytes
    Driver: C:\Windows\system32\Gfxres.nl-NL.resources, 1/25/2010 18:05:22, 117762 bytes
    Driver: C:\Windows\system32\Gfxres.pl-PL.resources, 1/25/2010 18:05:24, 116629 bytes
    Driver: C:\Windows\system32\Gfxres.pt-BR.resources, 1/25/2010 18:05:26, 118569 bytes
    Driver: C:\Windows\system32\Gfxres.pt-PT.resources, 1/25/2010 18:05:26, 117229 bytes
    Driver: C:\Windows\system32\Gfxres.ru-RU.resources, 1/25/2010 18:05:28, 163560 bytes
    Driver: C:\Windows\system32\Gfxres.sk-SK.resources, 1/25/2010 18:05:30, 116230 bytes
    Driver: C:\Windows\system32\Gfxres.sl-SI.resources, 1/25/2010 18:05:32, 112529 bytes
    Driver: C:\Windows\system32\Gfxres.sv-SE.resources, 1/25/2010 18:05:34, 117527 bytes
    Driver: C:\Windows\system32\Gfxres.th-TH.resources, 1/25/2010 18:05:34, 187765 bytes
    Driver: C:\Windows\system32\Gfxres.tr-TR.resources, 1/25/2010 18:05:36, 119326 bytes
    Driver: C:\Windows\system32\Gfxres.zh-CN.resources, 1/25/2010 18:05:38, 101113 bytes
    Driver: C:\Windows\system32\Gfxres.zh-TW.resources, 1/25/2010 18:05:40, 102229 bytes
    Driver: C:\Windows\system32\difx64.exe, 2/12/2010 11:44:30, 152600 bytes
    Driver: C:\Windows\system32\ig4icd64.dll, 8.15.0010.2057 (English), 1/25/2010 18:22:16, 8132608 bytes
    Driver: C:\Windows\system32\ig4dev64.dll, 8.15.0010.2057 (English), 1/25/2010 18:22:34, 5519872 bytes
    Driver: C:\Windows\SysWow64\ig4icd32.dll, 8.15.0010.2057 (English), 1/25/2010 18:13:20, 6061568 bytes
    Driver: C:\Windows\SysWow64\ig4dev32.dll, 8.15.0010.2057 (English), 1/25/2010 18:13:40, 4079616 bytes
    Driver: C:\Windows\system32\igfxCoIn_v2057.dll, 1.02.0030.0000 (English), 1/25/2010 18:56:38, 92672 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_037E1025&REV_05\3&11583659&1&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 03:43:43, 122368 bytes

    Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
    Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_037E1025&REV_05\3&11583659&1&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 18:48:27, 15424 bytes

    Name: Intel(R) processor DRAM Controller - 0044
    Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_037E1025&REV_12\3&11583659&1&00
    Driver: n/a

    Name: Reserved - 2D13
    Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_80868086&REV_02\3&4F11E61&0&13
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
    Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_037E1025&REV_05\3&11583659&1&E1
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 06:33:48, 184704 bytes

    Name: Atheros AR5B93 Wireless Network Adapter
    Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_03061A32&REV_01\4&250D4C59&0&00E1
    Driver: C:\Windows\system32\DRIVERS\athrx.sys, 9.00.0000.0173 (English), 4/7/2010 11:04:22, 2216960 bytes
    Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:21, 24576 bytes

    Name: Reserved - 2D12
    Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_80868086&REV_02\3&4F11E61&0&12
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_037E1025&REV_05\3&11583659&1&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 06:33:48, 184704 bytes

    Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1692&SUBSYS_033D1025&REV_01\4&2624DE0E&0&00E0
    Driver: n/a

    Name: QPI Physical 0 - 2D11
    Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_80868086&REV_02\3&4F11E61&0&11
    Driver: n/a

  • Brieanna19Brieanna19 Posts: 307 Member

    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,,
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
    Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
    Overlay Mixer2,0x00200000,1,1,,
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,,
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
    AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
    AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
    SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

    Audio Capture Sources:
    Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

    WDM Streaming Capture Devices:
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    1.3M WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Video Capture Sources:
    1.3M WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.18741
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18741

    EVR Power Information
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
  • DeKayDeKay Posts: 81,579 Member
    Your computer's specs are under the requirements of the game.

    You could try to change to the 32 bit version of the game and see if that helps. But I'm afraid it looks like a graphics card issue, or even a CPU issue. CL might be a bit too hard on your computer.
    My Top Song of the Day: Innocence by Avril Lavigne
    832XG3D.gif
  • rosemowrosemow Posts: 163,581 Member
    Hello
    I am so sorry :( The recommended memory for playing Sims 4 is 4gb and your computer has 3gb.
    You have integrated graphics without another graphics card which may be causing the issue.
    There is not a lot of free space on your C drive, so the computer doesn't have a lot of room to process the game.
    The patch was a big patch and with the addition of the EP it may have resulted now in the issues that you are having. Do you have another computer that you could perhaps play the game on?
    Try switching back to 32 bit mode and see if that helps.
    Lower your graphics settings.
  • Brieanna19Brieanna19 Posts: 307 Member
    Yikes!! Maybe its just time for a new computer :(
    How do i lower the graphic settings?

    Thanks for the help :)
  • MistyDoveMistyDove Posts: 695 Member
    Go to the options menu in game and there is graphics quality setting click on this then select low, also turning on laptop mode ( click on the laptop mode so a green check mark appears) may help
  • rosemowrosemow Posts: 163,581 Member
    Brieanna19 wrote: »
    Yikes!! Maybe its just time for a new computer :(
    How do i lower the graphic settings?

    Thanks for the help :)

    I am so sorry :(
    MistyDove has explained about lowering the graphics.
  • phoebebebe13phoebebebe13 Posts: 19,400 Member
    Brieanna19 wrote: »
    Yikes!! Maybe its just time for a new computer :(
    How do i lower the graphic settings?

    Thanks for the help :)

    Besides what everyone else has stated, your drivers have not been updated since 2010. Search the acer web for your make and model laptop and update your drivers. Investing in a new computer would be the best solution. The computer should meet the recommended requirements which is a mid range gaming desktop not laptop. To play on laptop you need a higher end gaming laptop
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