I started another ticket due to many other glitches and now, because there was no response, I missed the tricycle prizr in the "In Da Clubhouse" quest. Please, can you help
@simguruemma I just want the other glitches fixed (especially the purchase error) and the tricycle. I've submitted all the info
I really want all the prizes from the quests and this is the only one I missed due to the stupid glitch.
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Do you happen to have your help request reference number there with you? That'd help me out massively to take a look at what's going on
Welcome back! Here is the ref #: Request #401916
In summary, due to the glitch previously mentioned (quests ending early) I've missed the prize for the In Da Clubhouse Quest & Nanny Knows Best, I just want the prizes back or a reset for the quest with a reasonable time limit. Moreover, I had a purchase in my previous save (same Facebook account is used on both files tho), which was the golden fish tank but when I am clicking 'Restore Purchases' it still is not working. Finally, I am not getting any gold resources....like BARELY any. I provided a screenshot
Thanks @SimGuruEmma again for being always so helpful and co-operative
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Awesome!
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I assumed she was thus why I stopped tagging her...I am rather waiting on other Gurus....
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Oi >_<
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Yea...this is the reason of this thread. I made a ticket there and no one is responding
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Ummm I did....and no one is responding...
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As I've just gotten back to the studio, I've got a lot to catch up on in my absence. I'll take a look at the follow up for you ticket shortly.
Just of note, if you're finding you're experiencing multiple different issues, it would be best to create separate tickets per issue. This is so we can categorize things correctly and helps us sort through each problem individually as opposed to having one big mess of different things all in one.
Thanks for your understanding.
As always no need to apologize, I am furious on the others for not responding, I know you aren't ignoring me on purpose
Well, I created a new ticket and put every issue in order without cluttering it into one paragraph. Is that enough or do I create other tickets as well?
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Yea but those are by lucky chances. Plus I would have to work for them (which is useless) when I already work for them in the quests. I think it seems fair to add them you know. Especially for the huge inconveniance
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