Forum Announcement, Click Here to Read More From EA_Cade.
Saying Goodbye to TS4 Community
fidlerten
Posts: 7,615 Member
Recently, things out of my control have been happening. First, the new patch caused issues in my game that made walls disappear or become transparent with certain wall coverings. I wrote a thread here on the "The Sims 4 Lots" that was virtually ignored by Maxis as though it just didn't matter at all.
Then, my only favored lot Tal Mahala, was removed by Maxis for an unknown reason; no explanation or P.M. was sent to me. I started a thread asking them for answers. Again, entirely ignored as though it did not matter. Other builders, out of their concern, even contacted Guru Drake and even though it has been about four days since this happened, there has been no response whatsoever.
I have been really down about these happenings, unable to sleep and depressed. Then to add on to that with something far more serious, some of my LGBT brothers and sisters were slaughtered and wounded in a nightclub in Orlando, Florida, thanks to someone's hate.
I realize that sabotaging someone's creative work is far below a gunman shooting up a nightclub because of their hate, but hate is hate either way. With all this piling up on me, the only thing I feel I can do is get away from being a victim myself of someone's hate.
I don't know why this person or persons hate me and what I might have done that deserves to be attacked all the way from TS2 when my page and my work was downgraded by some unknown person with the power to do so, to TS3 when my popular help thread was "accidentally" deleted three times, also by someone with the power to do so, and now in TS4 when my first house that was favored by Maxis was removed from the Gallery, again from someone with the power to do so.
Some of my fellow simmers have tried to convince me each time that surely it was not on purpose but here I am several days into my lot being removed and I have not even been given an apology or has even one Maxis employee showed a bit of concern.
Let me give one message to the employee or employees who has struck out at me: We simmers, every single one of us are people. We are not just pixels that you can set on fire, electrocute, drown, starve or whatever just for the pleasure of it. We feel pain, we bleed, we suffer, we even die when someone reaches out their hand to harm us. What you have done to me does not even come close to the terrible tragedy that happened in Orlando when lives were taken and families' loved ones are no longer with us, but that tragedy affects me strongly as a fellow LGBT. Your insensitive attack upon my work for whatever your reasoning, only adds to the sorrow I feel right now, and which has taken me down a dark road alone, a road I have traveled so many times in my life when I had to hide who I was just so I could live, when people like me did not enjoy the same rights as we do now, thanks to the efforts of wonderful leaders like Obama. I can well remember a beating I took at the hands of three huge men who caught me leaving a gay night club one night in OKC. So any kind of hate affects me strongly because I know what it's like very much so.
It also does not help that even those gurus who work for Maxis didn't care enough to offer their apologies or try to find the reason for it happening, and in doing so became enablers to a senseless attack upon me personally.
So I won't trouble you anymore. I will miss all the great simmers who have encouraged me and made me feel like I belong. Unfortunately, all their great compliments and support cannot overcome the overwhelming feeling of rejection I have gotten from those in power, those who are able to make a difference in how they treat us who have spent our money and who have toiled over a lot or building up a household or legacy family, wherever our creative talents have taken us.
In the next couple of days it will be as though I was never here as I remove ALL my lots from the Gallery and I no longer plead for help. I will go silently into the night without one whimper, just because my spirit is broken and I can no longer deal with the rejection and the hate.
Again, thanks to all the support and love from the good people who make up the majority of simmers, and even those gurus who do care but are helpless to do anything at this time.
Goodbye
Then, my only favored lot Tal Mahala, was removed by Maxis for an unknown reason; no explanation or P.M. was sent to me. I started a thread asking them for answers. Again, entirely ignored as though it did not matter. Other builders, out of their concern, even contacted Guru Drake and even though it has been about four days since this happened, there has been no response whatsoever.
I have been really down about these happenings, unable to sleep and depressed. Then to add on to that with something far more serious, some of my LGBT brothers and sisters were slaughtered and wounded in a nightclub in Orlando, Florida, thanks to someone's hate.
I realize that sabotaging someone's creative work is far below a gunman shooting up a nightclub because of their hate, but hate is hate either way. With all this piling up on me, the only thing I feel I can do is get away from being a victim myself of someone's hate.
I don't know why this person or persons hate me and what I might have done that deserves to be attacked all the way from TS2 when my page and my work was downgraded by some unknown person with the power to do so, to TS3 when my popular help thread was "accidentally" deleted three times, also by someone with the power to do so, and now in TS4 when my first house that was favored by Maxis was removed from the Gallery, again from someone with the power to do so.
Some of my fellow simmers have tried to convince me each time that surely it was not on purpose but here I am several days into my lot being removed and I have not even been given an apology or has even one Maxis employee showed a bit of concern.
Let me give one message to the employee or employees who has struck out at me: We simmers, every single one of us are people. We are not just pixels that you can set on fire, electrocute, drown, starve or whatever just for the pleasure of it. We feel pain, we bleed, we suffer, we even die when someone reaches out their hand to harm us. What you have done to me does not even come close to the terrible tragedy that happened in Orlando when lives were taken and families' loved ones are no longer with us, but that tragedy affects me strongly as a fellow LGBT. Your insensitive attack upon my work for whatever your reasoning, only adds to the sorrow I feel right now, and which has taken me down a dark road alone, a road I have traveled so many times in my life when I had to hide who I was just so I could live, when people like me did not enjoy the same rights as we do now, thanks to the efforts of wonderful leaders like Obama. I can well remember a beating I took at the hands of three huge men who caught me leaving a gay night club one night in OKC. So any kind of hate affects me strongly because I know what it's like very much so.
It also does not help that even those gurus who work for Maxis didn't care enough to offer their apologies or try to find the reason for it happening, and in doing so became enablers to a senseless attack upon me personally.
So I won't trouble you anymore. I will miss all the great simmers who have encouraged me and made me feel like I belong. Unfortunately, all their great compliments and support cannot overcome the overwhelming feeling of rejection I have gotten from those in power, those who are able to make a difference in how they treat us who have spent our money and who have toiled over a lot or building up a household or legacy family, wherever our creative talents have taken us.
In the next couple of days it will be as though I was never here as I remove ALL my lots from the Gallery and I no longer plead for help. I will go silently into the night without one whimper, just because my spirit is broken and I can no longer deal with the rejection and the hate.
Again, thanks to all the support and love from the good people who make up the majority of simmers, and even those gurus who do care but are helpless to do anything at this time.
Goodbye
Post edited by fidlerten on
4
Comments
Wishing you all the love and happiness that each of us deserve.
Hopefully you will return one day.
I wish I could take away the pain that you are feeling inside but I can't. I am saddened that you are in distress and are feeling like you do. I am so sorry for all that you have been through in your life. It would have been not very nice for you and very painful deep down inside .
Please stay here in the simming community. Your fellow simmers enjoy your builds and although you feel hurt, we don't look at whether builds have been favoured or not, we just all enjoy supporting and encouraging each other as fellow simmers whether that be as we look at builds, or sim household creations or reading about what happens in each other's games.
I send hugs to you
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
a nice and most of all fair experience. When this isn't the case, well. That's just terrible.
I don't like the thought of someone leaving because they are feeling chased away. No one should have to feel like that.
I also understand why you don't have the strenght to "fight" at the moment but still, don't say good bye forever. You do have
your fellow creators behind you and we are many. Even if it's not enough now (and that's ok btw), it may be enough one day
when you are feeling stronger again. For what it's worth, I am not giving up yet on the whole Tal Mahala issue because I know
how I would feel if it happened to me. I would like an answer, and that is why I think you deserve and answer to. *hugz*
Feel better
You are not nobody. You are a respected member and you need to know that!
DIPPY DOODLE on Facebook
First, thank all of you for your encouragement.
The issue with the transparent walls have been going on since Maxis gave us the patch, which I might add, was not optional as TS4 updated automatically the next time we opened it. Yet it caused walls with certain wall coverings (several, I don't know how many) to simply disappear and become transparent. I wrote a thread that very morning with my concerns and it has been completely ignored by the gurus, not one word. This may have something to do with houses disappearing that have this problem going on with them, thanks to a post patch by Maxis that messed things up more than helped them.
With the concern of lots disappearing from the Gallery. I had a thread since Friday morning concerning this, and our response from the gurus: Nothing whatsoever.
So here we have several simmers, especially creators, trying to speculate reasons for what's happening with Maxis and their employees who have an obligation to communicate with us as their customers, if only to say we're sorry for whatever is happening and we're investigating the issue and will get back to you when we know more.
But no, they have chosen to let us sit and brew over what has happened without one single word coming from them, with some of us trying to excuse the gurus with some kind of reasoning for their behavior. Make no mistake, they know about these threads and they know we're concerned. What should concern us the most is the reason they have chosen to ignore us. Personally, I refuse to be one of their victims sitting around waiting patiently for just one little crumb of information to say, "We're on it and we're here to help."
Before I continue to be under their thumb so that they can reach out and cause me harm anytime they wish, I expect a personal apology for what has happened so far. There simply is no excuse for them not doing their job.
The other thing is that the Lots forum really isn't the place to post bugs, although I do track all of the build mode related ones in our feedback thread. But in general, for getting faster attention to them, it's better to post them in the Bugs forum and better yet to post them on AHQ, which I linked above. Of course, for the most immediate attention and to really have a conversation with a person, you can call/message customer support on the main EA support site, and you may want to try that given the gravity of your issue. With this particular case, I would definitely make the AHQ post though.
Hi Bryony,
I have followed your advice and made a post over at AHQ, adding the link here in case others are affected which I assume we will find they are as it would be odd if it were just myself and Larry that have been affected by this bug or glitch.
I am sure Maxis would not remove a lot without good reason and I hope that other creators will check their catalog and see if they are missing any shared lots.
Shared-lot-curated-by-maxis-has-gone-from-the-gallery
DIPPY DOODLE on Facebook
Also you said that you opened a thread on Friday morning and since then are waiting for a gurus respond. Just take into consideration that their schedule could have been already full on friday and now deserve a weekend like all of us.
But please don't leave. Your work is beautiful and highly admired by so many. It would be such a pitty.
We're not talking about this last Friday, but the Friday before. There is also no connection with the situation in Orlando except for the fact that I have been grieving over it, and the piling on of the situation here was no help. Sorry if it seemed I implied otherwise.
And, thank you for you high compliment and I'd love to stay on, but obviously those in charge has made it quite clear they don't want me around, and perhaps others too, as they've surely had plenty of time to respond to this post and the other posts, pleading for their help. This idea that we need to somehow find special channels to get their attention sounds a little desperate to say the least. I'm certainly not going to beg them to please pay attention to their customers and I'm not going to search out several avenues of communication just to get their attention, hoping that finally, even one of them responds.
Again, thank you for caring enough to respond where those who should, still haven't.
I will do my best to address the concerns / accusations you have laid out:
Additionally we do have QA people on the forums now who you can loop into threads about issues you are experiencing @SimGuruArvin @SimGuruNick @SimQARobo so that they can start attempting to reproduce it to get a fix in place.
And of course, I also realize that many of the staff at Maxis and EA are members of the LGBT community, and as I explained to Zuckershock, I was not implying otherwise, only pointing out that the timing of things - which of course was indeed coincidental - made things worse for me personally as I have been greatly affected by what happened in Orlando, as I'm sure many of us are. I will say it affected my whole outlook on everything and brought me to a dark place in my own life. I apologized for letting it affect my response to the incidents happening here, which in hindsight, I shouldn't have.
I will tell you that I will follow the protocol that you have laid out in the future and hope to get a quicker response by doing so.
Again, thank you for responding to this email.
question is already feeling depressed for some reason. Well, that's just my opinion and I am very happy you got your answer.